Hotel Irtysh

Rating 5.0
1444 ratings
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461 reviews

Level 8 Local Expert
June 14
Very clean and comfortable hotel! Breakfast was awesome
Level 8 Local Expert
July 7, 2023
Rooms are good. People are nice although few speaks English but how can a hotel clean the room once or maximum twice a week! That is horrible and destroy all past goods. For over 2 years I have been there but never more…
Level 15 Local Expert
August 25
Positive: Excellent location Beautiful view from the window The room size was great Minuses: Cleanliness leaves much to be desired Inflated cost of living The breakfasts were not impressed The bar is very expensive The quality of cleaning is not up to par The terrible quality of laundry services: stains remained, I had to remove them myself with ordinary soap, which indicates that the washing was carried out without the use of chemicals. At the same time, the cost of such washing is also overestimated. Result: Accommodation in this hotel does not match the stated price.
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Level 3 Local Expert
September 22
Wonderful hotel, restaurant, room service. It's very cozy. The receptionists are responsive and the staff is young, but very intelligent. A good location. Delicious cuisine. Breakfast. Warm dishes. Of the cons, I wasn't looking for cons. If I come to Pavlodar, I will choose this hotel again.
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Level 12 Local Expert
October 19
The best hotel in the city, which probably doesn't say much about Pavlodar, but what we have. Of course, repairs are needed, there is more parking, and of course I would like a real 4*, but in general it is acceptable, I did not have any problems this time. The plumbing is in good order, the linen is clean, the breakfasts are not good, especially the restaurant on the top floor should be noted - it is simply magnificent!
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Level 8 Local Expert
March 30
It seems to me the best hotel in the whole of Pavlodar 1)clean 2) delicious breakfasts 3) the reception responds quickly to everything 4) the laundress is cool 5) it's warm 😅 it's hellish cold in some hotels in Pavlodar It would be cool if the cleaning was carried out not at the request of the guest, but in the absence of guests themselves, they had to call directly to ask them to clean up or hang a sign for cleaning a little bit not convenient
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Level 10 Local Expert
May 19
Modern design, beautiful interior, a variety of breakfasts. Friendly staff. And most importantly, a wonderful sauna and a pool with warm water of 29 ° C, a gym. An excellent location is the city center. I recommend it, you won't regret it.
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Level 4 Local Expert
October 13
We came to Pavlodar for a wedding, we immediately settled in this complex! It is convenient, even with a child. Cozy rooms. Free breakfast for hotel guests. Delicious and fresh product.
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Level 18 Local Expert
June 23, 2023
Крупный отель в Павлодаре. Удобное место, можно прогуляться до набережной, рядом есть магазины, барбершоп Nomad, магазин мужской одежды Lamberty из Турции. В самом отеле есть дорогой ресторан (но можно доехать в Alpenhof), тренажёрный зал с сауной и бассейном (бесплатно для проживающих). Номера просторные, бельё чистое, шампунь и зубной набор, тапочки и халат есть. Две бутылки воды как комплимент. Из недостатков: то тумба в отеле выезжает, то унитаз подтекает (хоть хорошо, что в разных номерах). Нужно управлять кондиционером, потому что за ночь сильно остывает номер. Завтрак достойный, разнообразный и обильный. Особенно оцените десерты, они классные!
2
Level 6 Local Expert
June 26
Terrible service. The air conditioner does not work in the old building. The rooms are +26 degrees, despite the fact that it is 32-34 outside. They moved to a new building . In the night from 06/25.24 to 06/26/2024, putty collapsed from the ceiling at 3 a.m., they could not move to normal living conditions until 5 a.m. And only after writing a complaint in the complaint book, they found the number. As a result, it was already the 4th number, which was changed by shedding from 06/23/2024 First they gave room 303, there was a shower running, then 305 and the air conditioner did not work there. And only after that they were given a room in the new building a, and as a result, the sleepless night was spent in air-conditioned rooms. And even despite all this, not a single representative of the hotel apologized for the inconvenience.
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1
Level 18 Local Expert
August 14
The check-in is quite fast. The room is pleasant. The cleaning is not good. There's trash under the bed, the table is burned. The rain shower does not work in the shower stall. There was a door to the next room with a double slit under it, which makes it uncomfortable. The breakfast is good. Nice view from the 11th floor. When the air conditioner was turned off, something was constantly buzzing. By the way, the air conditioner was very effective, it quickly cooled the room.
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Level 13 Local Expert
October 30
The best hotel in Pavlodar, location, equipment, design. Very decent food in the restaurant. But the rooms are very tired. Repairs are needed, at least cosmetic.
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Level 11 Local Expert
September 30, 2023
Quite a decent hotel! Fully justifies its 4 stars!⭐️⭐️⭐️⭐️ On the 12th floor there is a nice restaurant with a wonderful view of the city! Buffet breakfast - there is everything in abundance: several varieties of meat, fish, cheese (sliced), yoghurts, a variety of desserts, meat dishes, chicken, etc. The waiters are great, the hall and tables are always clean! The hotel is within walking distance from the embankment and the city park. I recommend it, well done!👍
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Level 4 Local Expert
October 1
I really like this hotel! Convenient location. We try to settle in it when we go on business trips to Pavlodar! Not far from the Irtysh embankment.
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Level 5 Local Expert
July 29
We stayed with a family, liked the hotel, nice and friendly staff, clean and cozy room. Breakfast is not very good, I have not eaten so tasteless in the hotel for a long time.
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2
Level 9 Local Expert
August 15
Poor reception service, arrived for work at 2 a.m. and it turned out that 2 out of 4 people instead of 2 nights, the reservation was for 1 room. The rooms are very dark (2 spotlights), stinks of sewage, the carpet in the room is "waves", there was no hot water, as well as cleaning, the sound insulation is disgusting. The facade was glazed from the outside - it's beautiful, but the fact that the windows don't open for residents doesn't matter. The breakfast is not bad, only because of it I put 2*
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Level 7 Local Expert
September 17
At first glance, this is a great hotel, but there are also disadvantages. There is very little light in the room. There is a cooler in the hallway, but there is no cup and spoon. There is a closet, but there are no hangers (one on which the robe weighs does not count). Delicious cuisine in the restaurant. Something like this.
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Level 15 Local Expert
July 4, 2023
Достойный отель 4*, высокое качество сервиса, чистота, хороший завтрак и достаточно большой фитнес к услугам гостей. Были в командировке большой делегацией, отдельное спасибо персоналу ресепшн, помогали по всем вопросам. Вкусная еда в лобби-баре, понравился салат с мини-стейками и бефстроганов, размер порции клаб-сендвича впечатляющий
Level 13 Local Expert
November 4
The hotel is old, although we stayed in a new building. The number is rolled up. The breakfast is not very good, for such a price they could have done better. There were no other options in the city
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Level 5 Local Expert
July 2
The best hotel ⭐️⭐️⭐️⭐️⭐️ Very varied and delicious breakfasts, lovely air-conditioned rooms👍
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Level 12 Local Expert
October 27, 2023
Comfortable. Spacious room. Snow-white, fresh linen, a nice mattress, a heavy sleeping blanket. A huge mirror expands the space. Wi-Fi works great. But I couldn't figure out how to transfer the shower from the faucet position to the shower :))). It would be nice to hang the instructions :))
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Level 5 Local Expert
May 30
There is no sound insulation. It smells like sewage in the toilet. There is no hot water. Otherwise, everything is not bad and there is a cool gym with water in the pool after which you want to wash and wash.
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Level 11 Local Expert
September 29, 2023
A wonderful hotel, very polite staff, wonderful breakfast, rooms are warm, clean and cozy. The hotel has a swimming pool 10 meters long and a sauna, everything you need to relax in the evening after a hard day.
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Level 13 Local Expert
May 19
The price is not equal to the quality, I understand that perhaps this is the best hotel in Pavlodar , but the hotel itself is tired, I rented a junior suite, the only advantage is that the room is larger than standard. Breakfast 👎 . I was led to rave reviews on the Internet , but if the people who wrote them have never been to a good hotel , then the rest in Pavlodar are even worse 🤷♂️
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1
Level 6 Local Expert
January 7
A great hotel. Clean, comfortable, friendly staff. I really liked the attitude towards the guests. I recommend. Nice and comfortable beds. I slept like on a cloud.
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1
Level 7 Local Expert
August 4
Quite a decent hotel. Nice rooms. The staff is polite. The breakfasts are excellent.
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Level 6 Local Expert
May 16
The hotel is very clean. Delicious breakfasts. Nice staff. Comfortable pillows and mattress. Near the Irtysh embankment. I advise you!
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Level 5 Local Expert
September 21
Advantages: the room is large Cons: the room service is terrible In the room service, no one picks up the phone for a very long time, I had to go order The food is not delicious... Hastily cooked, over-salted
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1
Level 9 Local Expert
October 2
The room stock is old, but the rooms are huge. It's bad with the water pressure. The breakfasts are at the highest level, even the slicing of dorblo cheese :) the price for the night is high. I liked the lobby.
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Level 4 Local Expert
February 12
A great place where you can not only relax and escape from the daily hustle and bustle, but also eat delicious food and receive professional service from the staff
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1
Level 8 Local Expert
July 25
Wonderful banquet hall The dishes are very tasty. Everything is just fine
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Level 7 Local Expert
January 29, 2023
Гостиница укомплектована хорошо. Месторасположения супер. Отличные завтраки. Но с чистотой в номерах и заменой сломанного оборудования просто беда. Как говорится, чёртик прячется в деталях. Когда выходя из душа, видишь на стене кусок презерватива, мысли в голове прям роятся. Как он туда попал? Почему не убрали? А если только наличие этой детали, обеспечивает целостность всего здания??? Потом уже начинаешь обращать внимание и на другие мелочи: пыльное корытце с брендированными шампунем, кондиционером и зубным набором, откровенно грязную коробку с салфетками, пульт для ТВ в модном чехле-книжке, но без крышки батарейного отсека. Одноразовые крышки для кофе на стаканах навели на мысль, что к заселению номер никто особо не готовил, так прибрали, что оставалось от предыдущего жильца, да и то только там где можно было достать без стремянки (надо признать кусок презерватива с моими 180-тью было не достать). Наверное, для кого-то это мелочи и вполне приемлемо, но мне кажется как раз такие мелочи и определяют реальный уровень гостиницы.
3
Level 10 Local Expert
July 9
A cozy room, there are places nearby where you can have a snack. Not far from the embankment
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Level 21 Local Expert
December 9, 2022
В холле всё очень пафосно, номер просторный, персонал приветливый, рядом есть кинотеатр Иртыш синема, в стоимость номера входит посещение фитнес зоны, сауны и бассейна, завтрак шведский стол, Не смог в номере настроить воду в душе, произвольно меняется то холодная то горячая
Level 10 Local Expert
December 25, 2023
"Expensive is rich")) a chic buffet for breakfast, Turkish three-piece nervously smoking aside) according to the number of dishes, not every Turkish four has such a choice. But you have to pay for the beauty and a well-fed tummy) The price tag for accommodation is somewhat not humane, but damn olives salads donuts..... and the interior is super
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Level 17 Local Expert
July 6, 2023
Отличная гостиница! Тихо, чисто. Однако, надо учитывать, что гостиница не новая и, например в ванной, уже можно видеть следы отложения водного камня и износа оборудования. Но в целом всё хорошо. Ценник в ресторане выше среднего, поэтому ходил обедать и ужинать в кафе GOSTI неподалёку в сторону набережной.
Level 3 Local Expert
March 30
Excellent service, breakfasts, cozy and comfortable room, helpful staff. I recommend it, the stars match.
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Level 9 Local Expert
August 8, 2023
Номер чистый без запахов,обслуживание хорошее,завтрак очень вкусно,разнообразно(шведский стол)персонал квалифицированный,вежливый,учтивый...молодцы...
3
Level 10 Local Expert
May 28, 2023
Понравился завтрак, хороший выбор и всё свежее. Официант предложил взять с собой в номер еду для детей которые спали, принёс контейнеры. Это большой плюс. Не понравились номера в корпусе B. Хоть там и сделали ремонт, комнаты тесноваты, из вентиляции очень дуло, даже если её выключить. Ночью попросили раскладушку её принести через час. Мы уснули пока ждали и нас разбудили. В номере был 1 халат, 1 набор косметики.
3
Level 5 Local Expert
October 20
Right under the windows of the hotel there is a restaurant of the same name, music, noise until late at night. You will not be able to rest !The horror!!
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Level 8 Local Expert
August 31
The cost per night is high and does not match the quality of the hotel. Very noisy ventilation or air conditioning deprived you of sleep all night.
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Level 8 Local Expert
January 17
There is no kettle in the room, the semi-darkness is complete, the staff explained that this is the case in the standard room, although the hotel has 4 stars. A 4-star room should have a kettle. There is no overhead light for work, only 2 wall sconces and 2 bedside lamps. There is a cafe, but very expensive, more expensive than in our capitals, while serving warm dishes, obviously heated in a micro wave at such a price for dishes.
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Level 12 Local Expert
October 3, 2023
Nice hotel. The rooms are decent, there is a smoking room on the 12th floor. The only negative is the elevators, sometimes the staff at the reception are stupid. The staff of the bar and kitchen are great!
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Level 10 Local Expert
October 24, 2022
Были в командировке, гостиница понравилась: удобное расположение, завтрак шведский стол, разнообразное меню, впечатлили белые скатерти на столах. Номера большие с высокими потолками, в номере чисто, большой санузел, персонал приветливый. Неудобств не испытывали, в гостинице ыло тихо.
1
Level 6 Local Expert
November 29, 2022
Персонал все молодцы, очень приятные на общения, еда также вкусная, отдельное внимание заслуживает завтраки. Но к сожалению здание чуток старое, номера мы брали стандарт, есть отдельные моменты, такие как ковролан в некоторых местах затерты, кафель откололся, в двери дырка. Если не обращать на такие вещи, то в целом все на твёрдую 4.
1
Level 11 Local Expert
January 21
They were settled earlier. The reservation was found only with a voucher. Plumbing, drains - see the photo. Attention to cleaning - see the photo. Updated: for some reason, the photos did not pass moderation. And they have dark brown water on them, a clogged drain in the stall. At the reception, they simply replied that they would skip the water a little longer and that was all. I turned it on. But it didn't get any cleaner in two hours. Due to the fact that the water did not go well where it should have, she found some kind of hole and flowed into the room. We haven't heard about cleaning here at all. Disgusting attitude.
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Level 10 Local Expert
September 9, 2023
Обслуживание на 5,номера на 5,все отлично,персонал очень внимательный,если отдых то только эта гостиница!Да вы оцените ,что тут все создано для комфортного проживания и отдыха!
Level 8 Local Expert
December 12, 2023
I stayed until this summer of 2023 and apparently forgot. Now I stopped in Irtysh again on my way to Astana. Apparently, to write this review, to remember and not to set foot again! A completely non-client-oriented approach to guests. The gym starts at 10.00 (who goes there so late?), there is no kettle or spoons in the rooms.. The water in the cooler is only cold, I walked around the floors with a glass in search of boiling water.
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Level 7 Local Expert
October 5, 2023
I liked everything The kitchen is on top.. Thank you very much for your work Fitness room Interior Normal. I really liked the attitude towards the guests of the capital
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Level 5 Local Expert
November 15
Nice hotel, great breakfasts, great gym!
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