Iris Hotel
55 reviews
September 21, 2024
The most important thing is the location of the hotel, it is located in the city center, close to museums, shopping centers, restaurants.
The advantages of the hotel, the best design.
Cons, staff, hotel maintenance.
The hotel needs cosmetic repairs! Urgently!
The staff may not clean until you tell them to.
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August 27, 2024
If you only need to spend 1 night, then it will do. There is a parking lot behind the building, it was always possible to park the car overnight. Towels and linen are clean. The air conditioner is working well, the refrigerator is not working, there is no kettle in the room
Unfortunately, the room was cleaned only for the 4th day.
The rooms are old, they said they had made repairs, but unfortunately I did not see them.
We resettled 2 times: the first room was very smoky and as dirty as possible.
The hotel requires a good repair and replacement of the carpet, the faucet in the bathroom and the bathtub itself.
All the time there was a renovation on the 5th floor, I must say that the time was limited from 10 to 18, so it did not interfere with sleeping.
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1
September 8, 2024
If only to spend the night, then it will go. I had to stop, because other hotels in the center were already sold out. When I came in, at first I didn't even realize that I got to the "reception". Among the advantages are the location, bottled water, slippers, bathroom accessories, clean bed linen and towels. You will not be able to wash normally, because there is no hot water, it is barely warm. Tired room stock is an understatement. They take a deposit of 5 rubles (20 thousand tenge) and if everything is OK, they return it upon departure. The elevator is a separate art form. The audibility is excellent if the windows overlook the avenue - you will not be able to sleep even with the windows closed.
See original · Русский
September 30, 2024
A C-plus hotel. Even with the advantages:
1. The price is great
2. Location — the center does not happen, opposite the akimat
3. Sound insulation at a height, the walls are not cardboard
4. The yard is very quiet, you can sleep with the window open, nightingales are singing
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1
August 29, 2024
It is located in the very center of the city and everything is within walking distance!
- this is a room that needs to be repaired without fail.
In general, everything is fine, I advise you.
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1
August 13, 2023
A quiet and peaceful hotel.
Cozy rooms.
There is no parking, this is the problem of the entire "golden square".
All the sights of the cultural center of the southern capital are within walking distance.
See original · Русский
September 7, 2024
When booking, we were guided by pleasant reviews on a well-known website, but this was a mistake.
On the plus side: the receptionist was warned that we would have an early check-in, and met us at 6:30 a.m. We checked in without any problems, paid 17,500 tenge for early check-in. Also, one of the advantages is that when we ran headlong from this hotel, they calmly returned the money to us. The administrators are great. The room has slippers, decent disposable soap and soap sets, two glasses and two bottles of water. There is no kettle.
Cons: dirt. Dirty carpet, dirty greasy walls, dirty bathroom. There is age-old dust, hair, stains around the bed. The furniture is all chipped. There is no light bulb in the bathroom lamp. The toilet is wobbly. The mixer is broken. The bathroom body is cracked. And there is also a killer smell of old tobacco smoke, to which the nose is not used even after a few hours of sleep in this room. At about 12 p.m., a hotel employee came into the room, shouted "people are sleeping here" and left. What was that? The hair dryer worked for exactly a minute — then it turned off and showed no signs of life.
We had an overnight flight, so we decided to sleep for a few hours at this hotel. As soon as we woke up, we immediately began to look for new housing and move out, because even the hotel "well, it's okay, we'll just come to sleep, the rest of the time in the city" hotel Iris does not pull. This hotel gave us nothing but disgust and disgust.
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October 21, 2024
I liked the helpful staff, clean comfortable bed and disposable separate sets (brush, paste, razor, slippers, etc.)
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1
December 26, 2024
Polite staff.
A quiet hotel.
On the downside, it blows from the windows and the noise of the street is strongly audible.
There is no breakfast, but there is a decent dining room opposite.
See original · Русский
August 17, 2024
Don
't even think about it.
The photos do not correspond to reality. From the distant past, when apparently it was just opened. Now it is a radically different "picture".
See original · Русский
January 12, 2024
I checked into the Iris hotel Almaty in the morning. The flight was long and late, so I didn't choose anything for a long time. I noticed that the repair was old right away, but it happens. I was given a card, I opened the door, and from the threshold I was doused with such ambergris, as if a squad of truckers smoked in the room for a day, although a fine of 20,000 tenge was prescribed. I'm asthmatic, I immediately went downstairs to get a room change. I immediately noticed some kind of patch on the bed and some hair on the bed linen. I didn't have much energy to argue. Changed, fell down, fell asleep. I woke up to the fact that there were moans/screams in the neighboring rooms. He did not listen to this symphony, went to the city, went back to bed, noticed a bug on the bed, crushed it. I examined the bed, found the second one. I wanted to move out right away, but I was asked to stay in another room. I had a lot of things with me (overload), the payment has already been made + the time is night, I agreed. I was taken to the same smoky room that they had originally checked into. It already began to look like a mockery, I started looking for hotels nearby, meanwhile they gave me another room. I checked the bed in it, everything seemed to be OK. I went to the shower, the shower is broken. I went to bed, I looked at the ceiling, it was all scuffed because it was leaking. It looks recent. I tried to sleep, but I couldn't. I was thinking about whether there were additional tenants in this bed + there was some kind of noise all night, either from the air conditioner, or from some other device. The noise is clearly exceeding the permissible norms, such as a refrigerator or a TV. In general, I couldn't sleep even with earplugs.
Problems with the constant demagnetization of room cards, someone else's hair on the bed linen in different rooms, greasy stains on the headboards, noise from a car wash or whatever is under the windows at 6 a.m., power outage and Wi-Fi at night - this looks like minor troubles against the background of bedbugs.
I don't recommend it to anyone, it's a shame for a hotel in the city center. I bet 1, if I could, I would bet less. It is not worth 1 tenge spent.
And, well, I'll probably add that during the room change after the bedbugs, when I checked the bed linen, the maid giggled cheerfully. As she explained, because the situation is strange. It's really weird for me.
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3
December 15, 2022
To spend the night, it will do. The price was reasonable for the center. I don't recommend it for a long time. The girls at the reception are friendly. The rooms are moderately clean, but it is clear that the hotel is a bit old. It blows from the windows, the air conditioner is noisy.
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November 9, 2023
Good service, but there are not very good guests who spoil the image and interior of the institution. Then these flaws are corrected for a very long time.
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January 24
Clean and tidy
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June 22, 2022
A good hotel in its price segment. Location 👍. I took off 1 star for begging for a bathrobe (after the call at the reception I waited for 3 hours, later I reminded myself and an hour later I received it from a disgruntled maid), who informed me that she had a lot of work and no time for her, well, soap-snouts periodically begged. And yes, breakfast is not included. The room has never been cleaned in 5 days of stay. But since we mostly spent the night in the room only and in the city there was a full house with tourists, it was not critical at all
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1
December 24, 2021
Convenient location. The employees are trying to please. There is parking at the back, as it turned out, paid. The contingent is mostly young and considering that the walls and doors are thin, you will hear sex all night (during the day too), and if you decide to go with a girl to privacy, then you will be heard :) Sometimes I can applaud from the next room :)) But in general, if you do not take a moment with the walls, the hotel is suitable for a quick overnight stay after the event, but I do not advise you to stay there for a long time!
As of December 2021, the robes clearly require a complete replacement, well, they have grown very old. Otherwise, this hotel is more like a motel in the center.
There is a mint bar and karaoke downstairs.
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May 20, 2023
Of the cons: There is no air conditioning in the rooms. The towel is all washed and in holes, It's time to update the bed linen. The room costs 25,000 tenge, but it's not worth it. The administrator is Kazakh, I forgot my name, rude))) He talks to the guests haughtily. Hot water is provided only in the evenings. It's only cold during the day.
Pros: Convenient location, there is a balcony, there is a coffee machine downstairs, although it does not work))
There is Internet, a wide comfortable bed with a good mattress. This is where the advantages end
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November 2, 2024
I liked everything
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July 14, 2023
In general, it is not bad to pay attention to incorrectly working faucets and take into account the lack of sound insulation.
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July 25, 2024
The audibility is very good
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October 12, 2024
For a C grade
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March 29, 2023
Lovely hotel, great location, mountain view😻
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1
October 24, 2023
I liked everything, clean, cozy.
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October 15, 2022
A good hotel. It can be seen that it is already old, but they keep it clean. Thanks for the service)
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September 16, 2022
The rooms are clean, the location is super, the prices are very affordable!
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August 31, 2023
If there are no other options, then he will go to spend the night.
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November 2, 2023
There are problems with hot water and cold water.
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August 2, 2022
Thin walls in the hotel, but in general it will do. Solid 3 stars plus
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January 15, 2024
Very old
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August 15, 2021
Guys, don't try to come here. This is the most terrible hotel I've seen, look at another option for this money. And you definitely won't find a worse option!!
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1
May 26, 2022
The hotel is very good, it strongly resembles the global Ibis network.
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October 15, 2022
A good hotel was warmly welcomed at a difficult time for the Russian Federation
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December 26, 2021
The hotel is very good, the service is also super
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March 5, 2020
You can't take a car. It's better to walk. And so everything is clean and cozy. The price is above average only because of the location
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1
April 7, 2023
In a word, it stinks...
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1
April 24, 2020
a small hotel on the ave. Nazarbayev.
There used to be a nice Balcony restaurant downstairs. It's Mint now, but it's impossible to get down there from the hotel.
breakfast is on the top floor. not very diverse.
for some reason, there are fewer and fewer guests every year.
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1
July 19, 2022
Very good for your money
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February 6, 2023
Nice place.
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December 16, 2019
A great little hotel, brand new and cozy, the price matches the quality!
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1
October 4, 2019
I really like this Hotel, we stay in it all the time upon arrival in Almaty! The price and quality are on the level!
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1
1
June 28, 2023
The norm
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August 20, 2022
Everything was fine
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October 26, 2019
Convenient location: in the city center.
The rooms are quite cozy
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1
June 17, 2018
A good hotel in the old city center, of the advantages of the location, everything you need is nearby. Of the disadvantages, the doors to the balcony do not open.
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2
2
May 28, 2019
Nice hotel, but very thin walls. You can hear people talking in the neighboring rooms. I do not advise taking extreme rooms near the elevator, a bad smell from the elevator shaft comes through the ventilation. The rooms overlooking Nazarbayev Street are very noisy because of the sounds of passing vehicles. The advantages are a good breakfast, clean and comfortable rooms.
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1
1
July 30, 2022
Supper
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January 26, 2019
Very friendly staff! The rooms are clean and cozy!
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3
July 21, 2021
Nice clean 🏨
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December 17, 2019
Quiet hotel, buffet breakfast
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September 4, 2021
Comfortably
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