09.2023 I paid for the opening of the card here, payment by qr, the money was debited, the card was not made. The money is not returned, and the support freezes and reschedules all the time. I have never seen a more disgusting service 11.2024 Better late than never, I add. The money was returned then (everything was solved for about a week or two), eventually I opened a bank card. There were no more incidents. The app has also been updated now. Finally, you can view the card details in the application.

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Светлана

Level 6 Local Expert

It's a very beautiful building. For VIP clients, it would be possible to pay more attention, without highlighting that these are citizens of the Russian Federation. Moreover, the card is opened for a lot of money and in the future it will incur significant expenses. Yes, this is due to sanctions, but individual service is accepted all over the world, I had to additionally ask the manager's contacts if help was needed. This is a common system in Kazakhstan - the inability to work in the service sector

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ренат атабаев

Level 11 Local Expert

Very convenient location of the bank and a wide range of branch services. It is clear that the bank's management takes care of the image by updating the personal service room. The bank's managers solve our issues quickly and competently, and even if it takes time to wait, they will always brighten up the pastime with treats in the form of cookies with fragrant and very tasty coffee. I would especially like to mention Aizhan's personal manager. Thanks!

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