Cosmonaut
301 review
June 23
Pros: location (quiet around, own territory, private Parking) ; event manager Galina; waitress Marina; delicious cuisine; good bartenders in the lobby bar. Fitness center, swimming pool, sun terrace, sauna, massage. Minuses: 1. There are no kettles in the rooms. 2. There are no irons and ironing boards in the rooms. 3. There are unsafe balconies in the old building (any neighbor can climb on the left and right). 4. The balconies are COVERED with birds to death (probably there is no cleaning). 5. There are outdated, complex safes in the old building. The main problem: COMMUNICATION with the staff (reception, booking department). Three working days were spent trying to a) try to get answers to questions about the hotel's services and opening hours in writing; b) try to find a number where at least someone would answer the phone. As a result, INCORRECT information was received verbally!
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November 27
Excellent location, in a quiet area.
Nice rooms. The heating is good, the interior is quite cozy.
There are many rooms with balconies.
You can put 2 bottles of water as a compliment. One is missing.
I think it's time to review the breakfast menu. He's good, but not great.
In general, everything is fine! But there is space to work before the assessment is excellent. The tea table is not updated, i.e. there is coffee, tea, sugar upon arrival, and everything the next day and after, a new set will not be brought. A trifle, but not very comfortable. I'm shooting a star.
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June 22
We celebrated the graduation. Everything was at the highest level, the service is excellent, the dishes are delicious and varied, the interior is worthy of 5 stars. I advise you to hold events here, you will not regret it!!! Thanks to all the staff!!!
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May 17
A large hotel is almost in the center of Karaganda. I must say right away, it is far from cheap, breakfast is included in the room rate. The room is large and spacious with an incredibly comfortable bed, pillow and blanket) The room has everything you need: bath accessories, bathrobe, slippers, cloths, water. Air conditioning, TV. The only thing that was not in the room was a refrigerator.
As for breakfast: the choice is acceptable, the food is delicious.
By the way, I would like to draw your attention to the fact that many foreigners stayed at the hotel. The British were definitely there, a whole delegation. After talking with them, it became clear to me that the guys had come not just to see the city, but to discuss business issues. In general, you can meet a wide variety of foreign guests at the hotel, which means that the hotel level is 5+.Keep it up! :)
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September 12
A great hotel. It is located near a park where you can walk in the evening. Delicious varied breakfasts. The rooms are well renovated. There is a swimming pool and a gym.
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June 20
Where did you find 5 stars? As much as in the review, so much in the hotel. A well-publicized place with purchased reviews. I came for work. A small conference room, like a pressure chamber, a household air conditioner cannot cope. There is no ventilation. The rooms are tiny, with a large bathroom with a small, slippery shower cabin. Towels had to be begged for, someone turned on the air conditioner in the room and took the remote control with them. The ironing room is not working, they say there are no ironing boards. Breakfasts for 3 +, for lunch they brought a hodgepodge, barely warm, the staff was not experienced, abandoned to the mercy of the guests. The price does not match the quality and service. 3 stars.
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September 26
The hotel positions itself as 5 stars, but when checking in, you can understand that at best it is a stretched 3.
Of the advantages: The hall of the hotel is good, there are no unpleasant smells, breakfasts are 4 out of 5.
Of the minuses: the room is ordinary for such money, there is no bottled water, there is no minibar, I asked to bring water, but they never brought it, documents for legal entities are written out once a week.
I do not recommend it.
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February 29
Nice clean pool. It's spacious. It's a good gym. Excellent coaches who know their business. Polite staff. The sauna is clean and warm. The water pressure in the showers is not always good. Good pressure is only in the last shower room. On the downside, sometimes there are a lot of people, especially when group classes are held.
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3
July 20
Great place!
The only certified five-star hotel.
There are rooms ranging from standard single to presidential Suite.
There are more than two restaurants on site.
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November 20
Not bad for Karaganda. There are no restaurants or shops nearby, but there is a beautiful park. Meals for breakfast for 3 days. The pastry is cold. The fruits are not fresh
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August 22
A good place to stay on business trips - from special breakfasts, a smoking room, a swimming pool, a sauna and a gym.
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September 20
A very pleasant hotel. The cosmonauts' alley was especially touched by the territory where birch trees of various cosmonauts and astronauts of recent years were planted
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July 22
Well, what five stars, why are you deceiving people? I was faced with the fact that the mattress is very (very, very) soft, it is not possible to sleep, my back and neck are numb, then my head ached. They responded to the request to change the mattress after 4 days, and did it so that they would be left behind, just changed to the same one from the next room (shame on you)
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February 16
A large hotel complex with a fitness center and its own lobby bar. Convenient location and beautiful views of the park area. A favorite place of foreigners and stars.
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2
October 1, 2023
I liked everything. The room was clean, cleaned every day, all bathroom accessories were supplemented. I especially liked the lobby bar, as well as the location, very quiet and peaceful. Roman met me at the reception, very cheerful and pleasant. The waiters are very attentive. I will definitely stay there.
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1
May 29
Great place! delicious food, the rooms have everything for a comfortable stay, pleasant staff. Of the disadvantages, not all channels work on TV.
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1
July 25
Nice hotel, quiet. The breakfast is good and even a little homemade :) the prices in the restaurant are high
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May 2
A standard hotel, but the prices are simply overpriced by at least 50%. For this money, you can rent a beautiful 5-star hotel in Astana. There is a swimming pool, sauna, gym. But it's not worth the money. If they revise their pricing, it will meet expectations.
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July 19
Excellent staff, nice rooms, lots of services and excellent cuisine on the ground floor in the bar!
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August 9
A good hotel: both rooms and kitchen and you can eat 24 hours! There is also a pool with a SPA and you do not need to go anywhere!)
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April 2
It's a long way to 5 stars. The rooms are very simple, not new, not modern. It's fine in terms of fullness, but in general, not for that kind of money. Breakfast is inferior to any 4* network. The bar-restaurant, with an unchangeable menu and prices, also leaves much to be desired.
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November 30, 2022
Great rooms. Nice kitchen and lounge. Awesome Zuma cafe. Competent events, an excellent administrator and of course the bar is thoughtful and the food is excellent.
There is also an excellent fitness center at the hotel. There's a cool gym and a swimming pool with a sauna. Everything is at a high level. Clean and legible!! I advise you to check the whole range of services for yourself!!! You will not be disappointed!!!!
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1
May 30
A good hotel.
It's quiet and cozy.
Nice rooms.
Nice conference rooms.
Good breakfast buffet.
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May 14
Good location. There is a park nearby. The city center is within walking distance. The rooms are cozy. A good buffet
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November 15, 2023
A wonderful and very beautiful place, polite staff, delicious food, and most importantly, the cleanliness is amazing, thank you very much for your hospitality.
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1
September 26
The room is great. Clean and spacious. The gym and pool are on the level.
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July 15, 2023
A spacious courtyard area. There is a parking lot. A large conference room, which allows you to hold various events. Excellent restaurant and service. Everything is clean and tidy.
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3
July 31, 2023
Excellent hotel, high-level service. The breakfasts are very tasty. The staff is very kind and smiling! The only drawback is the outdoor pool, the wall is all scuffed, cracked. It requires urgent repairs, otherwise the view will spoil the impression very much!
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3
December 19, 2023
An excellent hotel, the best in Karaganda, there is also a spa and fitness, a swimming pool, a 24/7 bar. Breakfast could have been better, but it was still on the level.
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3
January 13
The hotel is old and the rooms are appropriately shabby , mice were running in the lobby , the location of the hotel is not very convenient for going to the city center , only taxis , there are a lot of locals in the lobby and it is not always pleasant to be
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September 2
An old, Soviet hotel. The food in the restaurant is very expensive. The floors in the hallway creak. But the pool is big
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May 12
The price is inadequately inflated. The condition of the room is 4, there is old furniture. The entrance lock is terrible, you can insert and remove the card for five minutes until it opens.
Breakfasts are not bad if you live for a couple of days. The menu has not changed in almost three months.
I advise you to consider another long-term accommodation option.
The nearest shop and cafe are 20-25 minutes on foot.
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November 5, 2022
I have repeatedly stayed at this hotel during business trips. Probably the best hotel in Karaganda. It is very reminiscent of the Holiday Inn chain hotels. The service is excellent, the breakfasts are very good, as is the menu in the libby bar. Cozy and quiet. I recommend it!
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1
October 30, 2022
A solid four! Convenient entrance with large Parking, spacious rooms with everything you need, including a good quality shaving kit, a bar (although the selection of beer is small and only bottled), decent breakfasts, friendly staff. I recommend
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3
January 5, 2023
Good day! I have a good impression about the hotel as a whole: excellent breakfasts included in the price,excellent password-free Wi-Fi everywhere, even pulls to watch movies,warm throughout the hotel,cozy,pleasant atmosphere,pleasant, polite and responsive staff, thank you very much to everyone, but...and then I want to draw the attention of the management not to save money for us, the money is frankly normal and for a high cost, I want the room Not to have a torn bathrobe, tulle on the windows, and not just curtains, so that there are not single-chamber bags in the windows that let in the cold, the wind, the howling in them from the wind is terrible, and I did not sleep normally one night,since there was a blizzard and a blizzard, it's time to change the carpet in the rooms and lobby, it's all stained, as well as the TV remote control is dirty (there are covers for them) also, there are not enough towels for the declared 5 stars, I had only 3 (large and 2 small) and there was not a single shelf in the shower itself, there was no place to put shower accessories, everything fell and lay on the floor, the impression was spoiled (
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3
1
February 16
Excellent hotel, rooms for every taste and price. Great breakfast (buffet), fitness center, swimming pool!
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2
July 3, 2023
The first time we were in Karaganda, the welcoming party rented us this beautiful hotel.
Everything was on the level. The lobby bar is good, the food is on the level. At the beginning, the air conditioner did not work in the room, they reacted quickly and fixed something there. The staff is helpful. The pool is not big, but it is enough to swim a little.
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May 13
This is probably a great place in Karaganda itself where you can stay. Prices are above average in the city - everything is super decent inside - the staff is polite, everything is clean and delicious!
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September 25
It's a good hotel, but it doesn't look like a 5-star hotel. There are small cosmetic joints in the rooms + location. In general, I was satisfied! All the World!
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November 2
Great interior!
Special thanks to the cook!
Dishes for all 5 stars, I really liked it!
The service staff!
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November 22, 2023
Clean, cozy. There is a smoking room and it's a miracle, delicious breakfasts, polite staff. Cleaning every day
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December 3, 2023
I stayed on a business trip. A good hotel. Great room. I really liked the gym. I recommend.
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April 22
The locks do not work - they give several keys to try to open, after cleaning they did not leave towels, the employee at the reception seemed dissatisfied with everything. I do not recommend it
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1
December 11, 2022
The service is excellent, the staff is polite. The food matches the restaurant. Room as a room))) comfortable bed
There is a safe. They clean on time and cleanly. The room price includes a swimming pool sauna gym
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3
July 22, 2022
Excellent hotel, excellent service. Fresh water in the pool. Delicious food in the restaurant and lobby bar. Comfortable rooms with soft mattresses. There is a park and a vacant lot nearby. Clean air, good air conditioners 👍🏻
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November 24, 2023
The rooms are clean, there is no kettle and tea cup.
The food is the same every morning. On the second day, it does not please.Generally acceptable. At night , you can hear the squeaking of elevators and the noise of late returning guests . outside the window, there is noise or ventilation of the kitchen or some kind of industrial installation
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March 4, 2023
The room is clean, the mattress and bed linen are of good quality, the hotel has a fitness room and a swimming pool, spa....The breakfasts are very tasty and varied!!!
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1
October 11, 2023
Compared with the Russian Federation, prices are inflated by thirty to forty percent. Single room for 70,000 tenge - there is no kettle and tea. With TV channels, too, byada. The overhead shower doesn't work. Number 501. For example.
Breakfast is good. There is a choice. Everything is worthy.
The rooms are clean. Cleaned every day. There are no complaints here. Everything is super.
In principle, the hotel pulls three and a half stars.
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May 9
A luxury hotel, recommended for large events. The chef is super
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November 14
This is not a 5 star hotel. These are solid 4 stars. Especially when it comes to breakfast.
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