It was way better before. The quality of the breakfast became very low. Their coffee machine didn't work and nobody seemed to care. My last visit was not a pleasant one.
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Elzodxon
Level 6 Local Expert
October 27, 2023
We participated in the conference and chose Uyut Hotel. It was really good place to stay. Clean, safe and modern.
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Натали_ Tysenka
Level 8 Local Expert
February 28
The hotel is cozy, the staff is very friendly and attentive. The rooms are cozy and clean with everything you need. There is a pleasant sauna with a swimming pool. It is provided as a compliment for free for 1 hour. Convenient location. The only negative is breakfast. There is a large selection, but the assortment is not at all for breakfast. Pickles and pickled vegetables, fried liver, pasta. I don't want such dishes in the morning at all. And there is a choice, but unfortunately it is difficult to choose. Thank you for your hospitality and comfort!
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Нонна Девятова
Level 10 Local Expert
March 20
A pleasant hotel almost in the center of the city, but at the same time located in a quiet location. The spacious and comfortable rooms are equipped with everything you need. The hotel staff deserves special praise, it is so pleasant and valuable when the hotel staff understands the guest at a glance. A Swedish breakfast line for every taste. The food is delicious. Good luck and prosperity to you
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Эльвира Мотыгуллина
Level 6 Local Expert
November 3, 2024
Really cozy hotel, good location. Guides easily find and take you on excursions. Attractions are within walking distance. The rooms are warm, there is uninterrupted hot water. Tomorrow is great, varied. We chose this hotel on the advice of friends.
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Виталий Карибжанов
Level 10 Local Expert
March 26
A very chic hotel and restaurant, all in the latest fashion. The dishes are delicious and exquisite. There is a sauna on the ground floor, a beautiful swimming pool, warm water, and a cozy gym. Convenient access.
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Константин Кузнецов
Level 3 Local Expert
October 9, 2024
Irina. From October 2 to October 6, 2024, we stayed at this hotel. From the first minutes we crossed the threshold, we were greeted by excellent staff, among whom was Galia, a kind and helpful administrator. She promptly arranged for us and immediately conducted a tour of the hotel, showing us where everything was, and when we left, she saw us off as family people. The room we stayed in is very cozy and tastefully decorated. The breakfasts were included, the food was very good, especially I would like to mention a large assortment of pastries. It is very tasty and fresh. Thanks to the chefs and pastry chefs. The location of the hotel
is very good. I recommend this hotel.
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Евгений
Level 19 Local Expert
December 2, 2024
A great hotel with a great location in the city center! Responsive staff, cleanliness in the rooms, there is even a sauna (an hour for free). Among the disadvantages are rather monotonous breakfasts...
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Артем
Level 30 Local Expert
August 16, 2024
I liked the hotel. The staff is helpful. The breakfasts are boring, so-so - I preferred to go to other places for breakfast. The hotel itself is very good, it's almost a historical center, a few minutes on foot and you're on the local Arbat. The grocery store is a minute's walk away. The exchangers are also close. The metro is a 10-minute walk away. 28 Panfilovtsev Park is a 20-minute walk away. It's about the same to the Green Market. It's a long way to the main Museum and uphill, but you can get a couple of metro stations and then walk for 10 minutes.
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Сергей М
Level 8 Local Expert
December 2, 2024
I have known this hotel for a long time and gave it 5 stars three or four years ago.
Now I can't put more than two. Since the cost does not correspond to the level at all. The management should think that their cost is much more expensive for similar accommodation in Astana, and what's there in Astana, it's cheaper in Moscow.
Only at the same time there is nothing but some kind of incomprehensible sauna that you can get into according to the schedule.
Where is the pool? Fitness? If you take 10 tr per day, then at least match it.
There is nothing else besides breakfast. And there are a lot of questions about him too, do you try rice or buckwheat yourself? They are served raw at your place ((( and pickles, how can you even offer it. I highly recommend changing suppliers.
Well, in general, lower the bar, you definitely do not reach 3 stars, even though you write 4.
P. S. The cost of a minibar is of course aerobatics. 2500 t.t. (500r) a bottle of water, even the staff of the airport cafe will cry when they see such prices.
Change.
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Ирина Ш.
Level 5 Local Expert
May 14, 2024
A nice, cozy hotel in the city center, but in the courtyards, so it will be quiet and peaceful. Walking distance to pedestrian streets, a convenience store in the next house. We lived on the 6th floor, the room was clean, cleaned daily, updated water and tea, dental kit, shampoos, shower gels. The staff is polite and helpful. An early breakfast was provided on the day of departure. Breakfast is a buffet, there is a large selection, you will not leave hungry. There is brewed coffee, but in recent days it has only been black.
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Luytik
Level 8 Local Expert
August 30, 2024
The interior is old, but neat. In the 90s it was a top, but now it's more like visual noise. The breakfasts are good (there is a choice). The staff is friendly and helpful. They help with the suitcases at the entrance.
The room, at first glance, is clean, BUT if you look at the carpet, the "Hairy trail" From previous guests has been accumulating for years. And even despite my request to the maid personally to clean the carpet, it still remained hairy. I had to clean it myself.... Since I'm sooooo squeamish about other people's hair
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Андрей Жуков
Level 7 Local Expert
December 8, 2024
Friendly staff, cozy rooms, breakfasts certainly leave much to be desired, the hotel has a sauna and a swimming pool, generally not bad, convenient location in the center
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Инкогнито 4706
Level 8 Local Expert
January 31
I was here in December 2024, if for business trips, then there is little room in the standard rooms. There is especially little space in the toilet and shower. And there is only one bottle of water in the room, although the bed is double, that is, if a person who has booked a room arrives, then let's say a companion who will be without water with him. Although, according to the requirements of the WTO (World Tourism Organization), 4-5 star hotel rooms should be staffed in this regard.
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Ворнаков Дмитрий Владимирович
Level 10 Local Expert
November 1, 2024
Nice hotel, close to the airport.
Nice rooms.
Not far from the central and pedestrian streets, you can listen to local musicians in the evening, drink coffee or sit in a cafe.
There is an exchanger nearby.
Supermarket 24 hours.
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Ольга В
Level 7 Local Expert
August 23, 2024
A wonderful hotel! The rooms are cozy. We stayed in both Standard and Comfort plus. Birthday presents were made) I liked the breakfasts very much, they were delicious and varied. The staff is wonderful! I am very glad that we chose this particular hotel. Everything was great! Thanks a lot to all employees and management!
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Александра Сергеевна
Level 9 Local Expert
April 20, 2024
A cozy hotel with a good location. The rooms are clean. The room has everything for a comfortable stay. The hotel staff is friendly. Upon check-in, all possible inconveniences were immediately outlined (the heating was not turned off yet, so it could be hot, insufficient cold water pressure), for this I put a separate plus, because you decide for yourself whether you are satisfied with it or not. The disadvantages include the moment that movement was heard in the restaurant. If it hadn't been for our overnight flight, I wouldn't have paid attention to this, but since we tried to sleep for a couple of hours and couldn't do it, including because of loud music, I note this.
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Alena Sun
Level 5 Local Expert
October 14, 2023
A lovely, cozy little hotel. Elegant. Everything is in its place. Wonderful calm music at the reception and in the restaurant. There is a sauna and a small Jacuzzi pool. There are several simulators. Across the street there is a full-fledged large swimming pool from 7 am.
I stop for the second time. I am glad to see my friends, of course Galia and other employees. Everything is real, not glued artificial smiles. We are ready to help with shopping and sightseeing.
The breakfasts are varied, something can change every day: salads and fruits and scrambled eggs and cheeses and cereals and muesli and pancakes and pastries, coffee, tea, juices, milk.
I recommend it !!
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ирина назарова
Level 3 Local Expert
February 19, 2024
A wonderful hotel, in the city center, clean, cozy both in the hotel itself and in the rooms! Cleaning every day, a comfortable bed, a wonderful and varied breakfast, polite staff, the director of the hotel is a great fellow, everything is organized to the smallest detail! Thank you for a wonderful and comfortable stay, I really liked everything for 10+! If we come, we will definitely come to your Comfort!!! I recommend it, you will be very satisfied! Thank you again for a great time at your hotel and I want to note that the name COMFORT corresponds to 💯!!!
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Светлана Т.
Level 5 Local Expert
December 8, 2024
Everything was fine, pleasant staff, cozy halls, good accommodation with Windows to the courtyard, quiet, despite the location on a busy street.
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Вадим Жердев
Level 3 Local Expert
September 16, 2024
Very nice hotel!
It is located in the center, all within walking distance.
Very cozy atmosphere, fresh renovation.
Attentive staff, decent service.
A solid five out of five points!
I will definitely recommend it to my friends and acquaintances.
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Evgeny M
Level 11 Local Expert
August 2, 2024
Super cozy hotel ,
Convenient location,
The staff is polite and customer-oriented,
The restaurant's cuisine is diverse and cool
The price tag is moderate
Located in a residential area
I was especially pleased with the opportunity to have breakfast at the fountain on the street
I will definitely come back again
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александр нагаев
Level 12 Local Expert
August 26, 2024
Very nice hotel! Cozy rooms. Nice, very friendly, helpful staff. Very tasty cuisine. You feel at home in the hotel. I've been staying at the hotel for quite a long time. I am very pleased. thank you very much!!!
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Dexagore
Level 4 Local Expert
March 24
We just arrived. In principle, the hotel is not bad, quiet, but... For which I gave such an assessment. The weather in Almaty is warm, the room is stuffy, there is nothing to breathe, the windows are open, but the air conditioner is hanging, there is no remote control in the room, I went down to the reception, I ask how to turn it on, to which I get the answer that the heating period is not over and the air conditioners are not working. I say that the room is stuffy, they say that they can't help, but they seem to promise rain, wait for the rain. By the way, it never rained. And because of the stuffiness, it was not possible to sleep in the room.
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Юлия И.
Level 5 Local Expert
January 18
All in all, nothing, but not four stars at all. Kazakhs generally overestimate the stars in all hotels. The hotel has too many brown and gold tones in the interior, it's overwhelming. The card from the room was demagnetized several times a day. I had to go back down every time I entered the room and call for help. It is difficult to wash-cold and hot alternately, but not together. Overall, it's not bad. The location is good, everything is within walking distance. On the 6th floor there are several rooms with excellent mountain views.
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Инга
Level 19 Local Expert
October 24, 2024
It seems to be almost in the center. According to the photo, it looks like a normal room. But the room stock itself is outdated, torn curtains that do not completely cover the window; the trouble with the bathroom is that everything flows, the drain button is not pressed in the toilet, the flush is very loud and sooo long, the shelves fall off, all the chrome pieces are rusty and have not been washed at all for a long time, the water in the shower barely comes off, you stand in a swamp. Also, a vomit saucer with stones under liquid soap for some reason.
The cleaning is disgusting. The cord fell behind the bedside table, I had to move it away - there is dirt and dust from at least a year ago; 1 battery out of two does not work.
Breakfast is the same every day, but! at any time, everything is always cold and windy, it's disgusting.
They also tried to sell the use of a mini-bar, which no one touched.
The only plus is a change of towels every day.
There are no 4 stars in sight here.
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Евгения Панченко
Level 6 Local Expert
December 18, 2024
Sweet, clean, quiet.Good breakfasts.They do not shine with variety, but they are always fresh.The staff is friendly and sociable.In general, I may return here, often on business trips to Almaty.
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Сергей Тарбеев
Level 15 Local Expert
September 14, 2024
A nice hotel, but a very expensive mini bar. Everything else is on top, the breakfasts are quite varied, the staff is responsive. It is located in the center, there is Parking. The photos on the website match.
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Ирина К.
Level 5 Local Expert
September 24, 2024
A great hotel, cozy. It's a small dining room, but the breakfasts are quite edible. A quiet place, within walking distance of everything you need, cafes, restaurants, Arbat, pharmacies, market, shops.
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Пользователь Яндекса
Level 16 Local Expert
November 20, 2024
Positive:
The breakfasts are decent
Clear
The staff is good
Convenient location
Minuses:
High price for rooms, for food in the restaurant, for laundry services
If someone is running in the gym, then the room will feel as if a charged car with a subwoofer has pulled up.
And also in the same part, the noise from the street of working air conditioners.
So if you are given a room next to the gym (where the elevator is), ask to be given away.
The walls are like cardboard, you can hear everything, it feels like it's a former panel.
There is no hygienic shower.
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Сергей М
Level 5 Local Expert
July 12, 2024
The hotel is in a quiet place. A great clean room, a good breakfast buffet, a bathrobe, slippers and a kettle with cups in the room - which is very convenient for tea parties in the room. There is an ironing room. A solid five! I recommend it!
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Олег К
Level 4 Local Expert
July 26, 2024
A cozy hotel with pleasant and helpful staff! Delicious breakfasts. The room is clean and quiet, very good sound insulation. Parking for a car. Arbat is not far away, you can take a walk in the evening.
Price/quality ratio 🔥
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Ирина Душакова
Level 10 Local Expert
August 15, 2024
A good hotel. Friendly staff, always ready to help with any questions. The city center. It is convenient to get to all the attractions. There are metro and bus stops nearby.
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Антон Ф.
Level 5 Local Expert
September 25, 2024
The hotel is located in a quiet location. Only 2 things I didn't like. 1. A person can be heard talking in the next room. One evening, Dedan was in the next room calling his friends all evening and telling them the same story, grunting and coughing. Closer to one o'clock in the morning, I asked him to wrap up. 2. Breakfast is normal for such a hotel. But one day I witnessed the following. The waiter decided to help the guest collect desserts. He put a few tongs on a plate. Then he put the (!) part back on the tray with his hands and put (again with his hands) a couple of waffle tubes on a plate and cheerfully carried it to the guest. Otherwise, the hotel is quite normal for its money
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Марина Леус
Level 9 Local Expert
August 14, 2024
The rooms are quite decent and clean, there are all toiletries, pleasant smiling staff, after the reconstruction the reception has become more attractive. The only disadvantage is waiting for food in the restaurant, sometimes you wait for 40 minutes for the ordered food.
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ольга а.
Level 5 Local Expert
February 2
Very nice hotel, clean rooms, convenient location, reasonable price. If I go again, I'll stop here. I recommend it!
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Алексей Михайлов
Level 18 Local Expert
February 4
I've been to the city center several times, with adequate service and decent rooms. One thing is the breakfasts, they are modest and do not expect the usual classics of hotels.
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Екатерина Комарова
Level 15 Local Expert
March 19
Really cozy, friendly, clean, in the city center, near the Arbat, everything you need is within walking distance!
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Nikita Zyrianov
Level 6 Local Expert
November 16, 2024
A wonderful hotel in Almaty. Great location.
Pleasant staff, cozy rooms, delicious cuisine.
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Юлия Виниченко
Level 2 Local Expert
July 28, 2024
A cozy, clean, good hotel at an affordable price. Convenient location. It's not the first time I've stopped. The friendly staff is always attentive to the requests of their guests. I recommend it!
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Александр Сергеевич
Level 8 Local Expert
October 26, 2024
A very tired hotel. Instead of normal double beds, there are 2 single beds next to each other, it is not very convenient. But the staff is extremely friendly and pleasant.
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Александр Киселёв
Level 8 Local Expert
March 16, 2024
A great place for a short business trip. The rooms are clean and tidy. The breakfasts are delicious, the food is varied. The staff is polite and friendly. The hotel has a sauna and a gym for guests, which are included in the room rate. We liked it. The location is also good, everything is close.
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ws
Level 7 Local Expert
February 4
Great hotel! Good service, delicious breakfasts , as well as an umbrella and a comb . There is a small sauna, and a variety room
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Наталия Руднева
Level 6 Local Expert
June 3, 2023
I really liked the hotel, everything is as promised, clean, cozy, quiet and the service is excellent. I didn't like the restaurant, I slept through breakfast the first day (there were no questions about it, a good classic breakfast, like everywhere else) and decided to have breakfast on the veranda in the lobby, ordered a club sandwich, ham and cheese on the menu, salad, and fried meat was brought in burnt bread (suspicion that fried yesterday, because it was very hard and cold))) ) and tomatoes. In principle, it is edible , but there is no pleasure. It didn't spoil the rest, the desire is in the city. If not for that, then 5 stars is 100%. I will definitely come to this hotel on my next trip to Almaty.
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Сергей Смирнов
Level 15 Local Expert
December 23, 2024
It's a VERY nice hotel. The rooms and the service are great! For an honest 5*. Breakfasts are a little pumped up - they are quite simple and monotonous.
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Шахноза Бустонова
Level 5 Local Expert
January 3
The rooms are nice, delicious and hearty breakfast)
Polite staff 👍
On the downside:
The water temperature changes dramatically during showering, sometimes too hot, sometimes too cold.
If you wash late at night at about 23-24 hours local time, then it's fine)))
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Василий Царь
Level 8 Local Expert
May 5, 2024
Great hotel. Since the city is not very big, there are many places to walk from this location. The breakfasts are delicious, without abundance, but delicious at home. The staff is friendly, the rooms are clean. I would love to stay here again.
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Руслан Зиганшин
Level 11 Local Expert
December 19, 2024
Nice rooms, quiet, the room has everything you need, a responsive reception, good breakfasts, a varied menu.
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Андрей П.
Level 10 Local Expert
February 27
Once again, I am surprised at the inflated balls, for Alma Ata it is just a common thing and not only at the hotel.
Breakfast and a three-course restaurant.
You can't turn off the batteries in the room, it's noisy with the window open, and it's hot with the window closed.
And for the curtains that shine through the sun, it was necessary to put 3 ... But for the cleanliness and convenient location, I put 4.
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Anna W.
Level 13 Local Expert
October 20, 2024
Good sound insulation of the rooms, clean, European breakfast. The reception staff is a bit "cold", in our opinion.