The bank itself may not be bad. But the service at Momo shopping center is terrible, I come here 3 times a week, at 13.30 there is a break, at 15.10 there was also a break, that is, the bank is not interested in serving its customers. And I just need to replace the card at the end of its validity period, nothing supernatural. She says I serve the client and take a break, although apart from the work schedule from 10 to 19 seven days a week is not specified. I have a payment card, I'll just go down to mtb bank right now and make myself a payment card from another bank, what's the big deal?? Fortunately, there are a lot of banks. They should be fighting for the client, not wiping their feet.
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Алеся Драпеза
Level 6 Local Expert
March 11
A small bank branch, but with highly qualified specialists!
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Анна Немытышева
Level 7 Local Expert
August 25, 2024
One specialist, because of this, it was a very long wait..
Maybe that's how I got there, but it was an awfully long time.