Accor Hotels Turkey
Address
Contacts
+90 212 240 50 50
Show phone
Business hours
24 hours
Directions
Osmanbey
570 m
Bozkurt
163 m
18 reviews
November 28, 2024
A great hotel for travelers in Istanbul!
We stayed here for 6 days and we will be happy to come again!
I'll start with the pros:
- convenient location (5 minutes to the metro, an hour and a half on foot to the nearest attractions, less than an hour from the airport). There are a lot of cool cafes nearby where you can have breakfast if you don't take meals.
- clean, well-maintained hotel
- the hotel was checked in earlier for 4 hours, which was also very nice!
- excellent staff! It is clear that they care about the guests. Any issue was quickly resolved, the room was cleaned every day (linen, towels, hygiene products were changed). Upon check-in, they made a compliment from the hotel in the form of fruits.
Let's highlight the work of Fatma's maid separately! She was very attentive to the cleaning.
- delicious and varied breakfasts. There are both sweet and salty. Scrambles, scrambled eggs, pancakes, lots of fruits and vegetables. There were no desserts as such, but I didn't want to eat them for breakfast.
- The lobby bar is for a fee, but the alcohol is delicious and of high quality! They bring it to the room very quickly.
- A very beautiful and stylish room. And most importantly, it is spacious. It has a comfortable and large bed, soft. A comfortable temperature. Plenty of space to put your personal belongings.
Now about the cons:
- there was an unpleasant smell from the sewer in the bathroom, but this problem was quickly solved. They even offered to replace the room if necessary, so it didn't spoil the impression much.
- you can't take an iron in the room. Of course, this is very inconvenient, especially if you wear linen clothes in the summer.
- the bathroom is a bit shabby (the handle almost fell off)
- you can hear the noise from the street, but after 12 hours of walking around Istanbul, it does not interfere with sleeping.
- the refrigerator has a transparent door. At night it was very bright and made it difficult to sleep, I had to force him with a pillow.
What are the conclusions?
I think it's a solid 4.5*
There is something to improve. But these are minor things.
The hotel and its staff leave a very pleasant impression! The service corresponds to the declared stars.
We will definitely come back here again!
See original · Русский
2
December 17, 2024
We stayed at the hotel for a few days.
To begin with, the location is not very good, the area is too crowded during the day, traffic jams (if you are driving), very narrow roads, in the style of Istanbul. Not the main part. The streets are quiet at night, nothing and no one.
Yes, on the plus side, you can walk to the neighboring elite area, there are many different cafes.
The very situation in the hotel is dark, there is very little light in the lobby, I have never seen anyone at the reception (they only came up on a call at the reception). And while communicating with us, the receptionist, a girl (I don't remember the name), was not at all sure about answering our questions.
Sewage smells were indeed present in the hotel and in the room (toilet area). The room was large, but cleaning requires a lot of repairs. There is a lot of dust, traces on the mirrors. There was a kettle, tea, coffee, dry cream, sugar cubes, water 0.5.
In the toilet area there was no paper, no hair dryer, no toothbrushes and paste. Only shower caps, cotton swabs, shampoo and shower gel.
Cleaning was carried out every day, towels were replaced. I didn't notice much cleaning. There were also no slippers or bathrobes in the room. At the request of the administrator, disposable slippers and a hairdryer were brought to us.
I read earlier that there is no iron in the room, and it's true. They do not provide room service, they will only iron you themselves for a fee. I didn't even ask about the cost.
It was also a surprise that they provide underground parking for their own visitors and charge them money, from their own guests for $ 10 or 250 Turkish lira per day. So if you're driving, keep in mind.
For breakfast, nothing special, all the days there was the same menu in the restaurant. The only thing that brightened up the atmosphere was the Istanbul view from the windows.
I was completely stunned that someone from their cleaning service was able to break into our room without knocking or warning early in the morning while we were sleeping. After that, there was an unpleasant aftertaste.
In general, it's up to you. I do not recommend this hotel.
This hotel is not five stars at all.
See original · Русский
January 18
Great hotel. Clear. Room cleaning every day. Delicious breakfasts. Good location. Polite staff. I lost my room card and was given a new one at no extra charge. The impressions are good from the hotel.
See original · Русский