Maps • Almaty • Airlines

Aeroflot – Russian Airlines

4.6

169 ratings

Closed until tomorrow

Almaty, Clement Timiryazev Street, 28В • БИЗНЕС ЦЕНТР "АЛАТАУ ГРАНД", этаж 4, офис №409

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Almaty, Clement Timiryazev Street, 28ВБИЗНЕС ЦЕНТР "АЛАТАУ ГРАНД", этаж 4, офис №409

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Ramp

Parking for people with disabilities

Petfriendly:allowed with all animals

Payment method:payment by card, cash

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4.6

169 ratings

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Titanic

Level 4 Local Expert

07/28/2025 flight Moscow-Bishkek. They put us in an emergency row near the toilet, there's only one problem sitting near the toilet! It was very cold, my feet are icy! I asked for a blanket and they said no, can't you provide a blanket?! Of course, Aeroflot doesn't have cheap tickets, that's why I bought them to fly comfortably. Of course I had a cold, plus my neck was blown out. But it didn't end there! Upon arrival in Bishkek, I found a suitcase with a torn handle and no wheels! There, the guard gave me a wheel and approached the suitcase, so how would I carry the suitcase? Why this attitude?

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АЛЕКСАНДР ИЖМЯКОВ

Level 5 Local Expert

Of course, it remains the best company among Russian companies, but it no longer reaches 4. Faced with a situation, 2 minutes before the end of boarding, they were not allowed on the flight, "the plane is already on the runway, the luggage was removed." The suspension was not accepted. I recommend that you immediately photograph the time and yourself against the background of the gate. Well, the site works abominably, it hangs at checkout, when you restart the tickets with a different price, of course not lower...

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Natalie S

Level 4 Local Expert

Very pleasant and polite staff, consulted, quickly arranged everything, we have a transfer flight with three pets. Thank you for your help.

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Aeroflot – Russian Airlines

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49 reviews