Two days stay only. Very close distance to the Dubai mall, connected by the tunnel etc. exit from the tunnel right in the fashion avenue. Location is subepr. The bar and restaurants are good. Valet parking is perfect. Room cleanness might be better . Overall recommend!
Jasur Erkinboyev
Level 7 Local Expert
April 10
Luxury style hotel, incredible view, very nice staff
Essam Raafat
Level 7 Local Expert
March 4
Bery clean, excellent service, met the expectations
Ованес
Level 7 Local Expert
July 7, 2024
Good
Александр
Level 18 Local Expert
January 4
Overall, the hotel is good! Good location. Next to Dubai Mall, I decide accessibility is no more than 5 min. Nice rooms and views. But there are several disadvantages. 1. The operation of the equipment and other things, i.e. the shower may not work or the water drain will not be performed, but everything is fixed without problems. 2. Terrible service in the restaurant at both breakfast and dinner. The service is very long, the waiters are not attentive. But the food is delicious.
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Катерина Целовальникова
Level 3 Local Expert
November 9, 2024
A complete divorce !!!!
My family and I were here for the second time. The first one was for 185 thousand for 5 days . The hotel then belonged to the Address chain.
We were all very positive about it. We need an upgrade , they gave us dinners for three . Breakfast was included. And the passage to the Dubai Mall is 5 minutes. Through the corridor with the escalator .
This time in October-November we experienced SHOCK, HORROR, DISGUST!
We had to wait a very long time for the room. We were given a low floor and I couldn't sleep and my son, because the music was screaming from below.
We moved in at night. And the hotel employee said at three o'clock in the morning that I had to take my things out of the room where the music was blaring in order to move to a quiet high room!
But my mother slept on a folding sofa and when she moved to our high floor the next day, it turned out that the sofa was mutilated and ruined, even the second cruel mattress did not help!
But the most terrible and cruel thing! 😱
Steal a gift from me for my Dubai friend. And steal your son's toys from the pool.
We 've been looking for toys all day . No one has ever apologized.
And the gift was stolen . There was Russian vodka in a beautiful box and glasses from a beautiful golden gift set "Tsarskie"
No one has changed. I was yelling at the whole hotel. Only then did they bring just a bottle of vodka! Without packaging!!!!! Nasty , dishonest people.
I do not recommend it to anyone and never ❌❌❌❌❌❌❌❌❌❌❌❌❌ it's not 5 stars!!!!
The breakfasts are disgusting and spoiled. From a good one. Proximity to Dubai Mall . Swimming pool.
After the address of the hotel left, everything went wrong. Everything is bad. Expensive and disrespectful.
We also ordered lunch tea . It's terrible for a lot of money. It's not tasty! It's expensive!!!
You can't get up in the gym. It 's not cozy . We had to move three times! No one apologized!
This is unacceptable. Every time we had a room changed, I had to make superhuman efforts! This is not a rest, but a torment!
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Светлана Уланова
Level 4 Local Expert
December 14, 2024
Great hotel! Good location, with access to the Dubai Mall. The service is at a high level! Beautiful view of downtown Dubai!
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Ксения
Level 11 Local Expert
April 10
A business hotel . Coming on business or shopping is great . You can leave the hotel directly at the Mall. The pool is small, with a view of the Burj Khalifa. The food is average
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Рустам Алиев
Level 10 Local Expert
March 3
A pretentious hotel is not a convenient location unless you are going to shop all your vacation and it is in the Dubai mall!
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Екатерина Целовальникова
Level 17 Local Expert
July 1, 2023
We settled in a room of the best category , gave dinners for breakfast , the pool is a buzz , and the view and service ! The food is a masterpiece . I know a lot about it . I liked everything. Dubai Mall is 5 minutes away via a covered walkway . I'll be back with pleasure!
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Твоя О.
Level 12 Local Expert
October 13, 2024
Let's start with the advantages: location - access to the Mall, good rooms, helpful staff
Cons: you can forget about the pool (tiny) + there is no sun because of the skyscrapers around 7 hours out of 12, the price is absolutely overpriced for this hotel (there are a dozen of the same hotels but with a price 2 times lower per night) and a constantly rattling conde (mockery)
After a night at the hotel, they wrote an application for a refound and left for another hotel
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наталья третьякова
Level 7 Local Expert
December 10, 2024
Great location and excellent service
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Елена Прекрасная
Level 11 Local Expert
November 5, 2024
Consistently great service that lasts for years!
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Рузанна Галстян
Level 5 Local Expert
January 16, 2024
I liked everything. View, service, center, mall. Polite employees. Special thanks to Mukhhabat (reception).
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Светалина
Level 10 Local Expert
November 15, 2024
Everything is on fire, and the fragrance in the lobby has a separate like :)
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Alisher N.
Level 5 Local Expert
December 13, 2023
a difficult location for ordering a taxi, they arrive on the wrong street and in the wrong place, it is wiser to move 200m in any direction to minimize the waiting time for the "ordered carriage"
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Marina
Level 7 Local Expert
August 26, 2024
A chic hotel, but noisy nearby (Dubai Mall, Fountains).
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А Б
Level 6 Local Expert
July 6, 2024
Great hotel, really 5 stars. The location for shopping is the best
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Anna GLazyrina
Level 17 Local Expert
February 3, 2024
The hotel is a fairy tale! Landscaping is a delight! Aerobatics numbers!
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Наталья Г.
Level 5 Local Expert
February 2, 2023
Disadvantages of the hotel:
- employees constantly walk around the floor, clean rooms, slam doors so loudly that it is impossible to take a nap during the day, they do not respond to comments
- hard towels
- noisy ventilation system
- unfriendly reception
Pros:
- delicious breakfast, there is a really good selection of breakfasts, but every day is the same, that is, for a long period it is difficult
- a lot of water is brought to the room
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Maria K.
Level 7 Local Expert
March 23, 2024
It's a great urban location, but you can still work with the service.
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Ainur Barvinok
Level 5 Local Expert
May 21, 2024
Clean, beautiful, 3 swimming pools, exit to the mall
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Оксана Мудрая
Level 10 Local Expert
February 17, 2024
A luxury hotel in the center of Dubai, has its own exit to the Dubai Mall.
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Илья Сукачёв
Level 9 Local Expert
June 26, 2023
Super! Clean beautiful apartment with a beautiful view. Responsive staff
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FN
Level 14 Local Expert
February 23
5+ very convenient location, Oak Mall along the tunnel without going outside
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Анна Цветкова
Level 8 Local Expert
January 17, 2024
The area is not bad, the view is beautiful, as I understand it, it is new and will be better than the Marina, but I am not sure about it
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Дуня Чубайс
Level 26 Local Expert
February 10
This is my favorite hotel.
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nail
Level 4 Local Expert
February 26, 2019
Wonderful hotel, new, clean. The rooms are stylish and cozy. The staff is friendly, I especially want to highlight the waiters and chefs of the Restaurant, the taste of the dishes and the service are beyond praise. Chef Mahmoud is just a sweetheart)) To everyone who is going on a shopping trip to Dubai - here. Very conveniently located, you can get to the mall without going outside. The cost of living with us was significantly lower than the booking prices, we booked everything through Travel Lamas in Moscow.
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Константин Романовский
Level 22 Local Expert
November 28, 2023
A good hotel for business trips
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В.М.
Level 27 Local Expert
February 23, 2023
Everything is on the level. Guest card, room upgrade, service on top!
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Арсен Карапетян
Level 11 Local Expert
February 25, 2024
One of the best hotels in my life
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Антон Мыц
Level 11 Local Expert
March 2, 2023
They love Russians . They make good discounts . It takes 20 minutes to get to the pier