As always, I turned to my favorite store interior to buy a gadget Newton.by . This time I bought a Xiaomi Redmi Watch 4.
They were issued quickly, delivered promptly, everything works, I am satisfied with the order! Everything is at the highest level as always.
Thanks!!!!!
See original · Русский
Show business's response
Дмитрий Красько
Level 5 Local Expert
December 11, 2024
It's a terrible store.
I made a very large order. It turned out that I made a mistake with the size of one product from the order - a microwave oven. I asked a few days later to be replaced with another model with an additional fee, since I hadn't even unpacked it. They refused, because according to the law they may not change it.
In general, I am shocked that such a thing is possible in the 21st century.
I will never contact this store again, and I advise no one. It is better to buy more expensive, but with normal service.
The answer was given by the service department, which hardly estimated at all how many purchases it had made recently.
See original · Русский
2
1
Дмитрий Виноград
Level 6 Local Expert
March 3
The company is absolutely disloyal to its customers, there is no desire to get into the situation and help the client. Any issue will be decided in their favor. We bought a hair clipper, made a mistake with the model, needed a trimmer, was not in use, we wanted to re-order a more expensive item from them, but they do not go to the meeting. First they send messages between departments, then they ignore them for a few days, then they refuse. I do not recommend the company, the main thing for them is to sell, the rest is unimportant.