Beware of this hotel!I had two rooms booked through the world-famous hotel booking system, where I am a regular customer. The booking conditions were - payment on the spot. A few days before check-in, I received a notification from the booking service that my card with which I confirmed the reservation was invalid due to the expiration date (which was a lie) since I had paid and booked hotels with this card more than once before. I contacted the hotel and offered to deposit the required amount into the account (if they want to take a deposit, although the booking condition was payment on the spot). I was notified that nothing was needed and we were expected with a payment condition on the spot. On the day of arrival, they sent a notification that the card was invalid ( which is a lie) and canceled the reservation. I immediately called them, to which they replied that the rooms were no longer available and they canceled the reservation. I guess they sold our rooms for more and they just kicked us out! At the same time, on the eve I wrote to them that elderly people would come and asked for care , they responded positively. The result ! My parents stayed on the street! Booking did not want to solve this problem ( they tried to justify themselves and offered to go directly to the hotel even though they knew that there were no rooms there ) although it is obvious from correspondence with the hotel that they are wrong! Boorish and not disdainful attitude towards people ! I really hope that their mothers won't cry because someone cheated on them!
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Нурия Архипова
Level 21 Local Expert
November 20, 2022
A wonderful hotel. The rooms are clean. They clean well. The hotel itself is small. The staff is very friendly.
The coolest advantage is that they provide a free shuttle service to the nearest areas: Osmanbey, bagelow. They are just a stone's throw from Shishli.
And the coolest thing is that they take you from there after walking. To do this, just download the Naz City app. It is very convenient, and really saves a lot of time and money. And nerves. Since taxi drivers in Istanbul often cheat and simply refuse to drive by the meter, they charge 5 times more expensive.
The breakfasts are good, tasty and varied. As a very good interval for breakfast from 7:00 to 11:00. You manage to wake up and eat.
The rooms have everything except a bathrobe.
You can enter the spa area for free. There is a small sauna and a hammam. I gave myself a massage for 65 euros (60 minutes). The quality of the massage is just excellent.
The only disadvantage is that they do not give disposable panties for massage. But this is not a significant disadvantage.
In general, I recommend it
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Василий Газизуллин
Level 17 Local Expert
November 28
I think it should have been updated a couple of years ago. Everything was a little old in my room.
There are only Turkish programs in elewizor, in my opinion this is strange.
The cost of a 2-bed room for 11.2024 is 140€ per day with breakfast.
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Aлександр
Level 10 Local Expert
October 13
Excellent hotel, good service, there is a shuttle service to tourist destinations, the gym is not big, but everything is in it
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Алёна Гольберт
Level 16 Local Expert
July 29
Nice hotel, nice staff. We were satisfied with the rest.
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Юлия Моховова
Level 8 Local Expert
July 17, 2023
Nice hotel! A Russian-speaking woman at the reception! Everyone is kind-hearted! The pool, the breakfasts are very tasty!!! There is a shuttle service to certain areas-it is very convenient, we drove to Taksim, and there we walked to the square on foot.
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Алексей Пьянков
Level 18 Local Expert
May 23, 2023
Everything is cool
Very helpful staff and perfect order!
Five-course breakfasts. The sea is just around the corner
As well as to a lot of shops!
I highly recommend it
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Елена Султанова
Level 18 Local Expert
October 10, 2023
The hotel is comfortable, especially pleased with the availability of a transfer. Delicious and varied breakfasts.