A great hotel! We have been traveling here since 2006. The interiors are in a more modern style, unlike for example AlQasr, but we really like this hotel. Gorgeous views from the window of the Sail, the sea and the new Mars Al Arab hotel.
Very friendly staff, gorgeous sea, beach!
I like everything!
Someone says the numbers are too old, we didn't notice it. Caroline on the floor, adjustable air conditioning system. The area is very comfortable for a family of 3 people - a full-fledged very comfortable bed is laid out, the room is cleaned regularly, towels are changed daily, beautiful figures are made of them, the water supply and the bar are replenished. WildWadi Water Park is a 3-minute walk away.
I highly recommend it.
We usually rest in October or in spring in April.
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Зоя Байкова
Level 16 Local Expert
June 14
A chic hotel, delicious breakfasts and dinners on the buffet are a huge variety. We went to the city for lunch and went to an Italian restaurant on the ground floor. A gorgeous beach with sun loungers and towels directly overlooking the Sail. A gentle entrance to the water, which is pleasant for children. Attentive and polite staff, both on the beach and in restaurants, the maids also made masterpieces out of towels and it was a pleasure to enter the room every time. There is a water park nearby-entrance for hotel residents is free of charge. Very good slides, clean water park.
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Spartak Korabelnikov
Level 8 Local Expert
October 12
I am resting in this hotel for the second time, of the advantages here, the service, friendly staff, everything is there for a wonderful holiday, and it takes a very long time to list all the advantages! There are disadvantages, this is that at dinner you have to pay for water and for a kettle of tea bags and for alcohol, of course. My wishes, we could make water and tea for free.!!! But otherwise everything is fine!!! Thanks to the staff at the reception, they solve all the questions that arise!!! On the beach, everyone perfectly offers free ice cream and frozen grapes for cooling inside the body. Plastic debris is sometimes found in the sea, which is brought by waves. The room is cleaned well, always clean.
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Владимир Ф.
Level 6 Local Expert
September 7
Nice hotel. The staff is excellent, smiling and friendly (there is also a Russian-speaking staff at the reception).
The food is varied, delicious, for every taste, color and smell)) (vegan cuisine is also available).
The beach is clean and well maintained, there are plenty of sun beds. They give out water in thermos bags for free, and distribute sweets (ice cream, fruits).
The territory of the hotel is large, with a bonus throughout the Jumeirah you can arrive anywhere during the day.
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Камила Галеева
Level 10 Local Expert
August 19
A constant classic of beach holidays in the Emirates. The price/quality ratio is consistent. The hotel is suitable for families with children, as well as for short trips. It is convenient to run along the embankment in the morning, in the evening there is also a place to walk if you do not want to leave the hotel. We rest here for the 10th year in a row, everything is always fine.
A very wide variety of restaurants.
On the last trip, the cleaning staff was especially pleased, and special thanks to them - Nymur and Shakil.
In general, one of the few hotels where everyone is sincerely glad to see you, from the gardener to the general manager.
And this applies to the entire Madinat Jumeirah line.
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Ирина
Level 7 Local Expert
August 18
The hotel has a beautiful large territory, with access to the water park.
Very nice rooms, everything is new. Beautiful view of the sail.
Cool pools, nice beach.
As soon as you come to the pool or beach, they immediately put a towel on the sunbed , water in the refrigerator. In general, the service is good.
Very cool breakfasts, such as have not been seen anywhere else.
But even in the summer there are a lot of people , this is a direct minus
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Inna
Level 14 Local Expert
October 21
Great location, huge beach. The hotel is big, we thought there would be a lot of people, and the sun beds are occupied, but everything is, as they say, dissolving. Large rooms, fragrant shower accessories. The accommodation was with breakfast, you can take half board. a variety of breakfasts. Very dignified. Restaurants and hotels are super Italian. The bastion is not bad, but the view from the window is beautiful, everything is very modest. There are Russian-speaking staff at the reception. We are always ready to help and arrange everything, book tables, call a taxi.
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Виталий Барков
Level 14 Local Expert
May 4
The service is excellent, there was a collapse at breakfast during the rain, but they almost coped well, entertained the kids and made breakfast before lunch) the food is excellent, all sorts of assortment, avocado, watermelon, rustic cottage cheese, a water park for free residents, it was renovated, however, either such repairs or it was already patched up, on Friday and on Saturday there were queues, the rest of the days were free, for a week there were 3 times for an hour and a half, especially everything is already known. The rooms are clean, they clean 2 times a day, they prepare for bed, ELEMIS cosmetics, what's cool is every day at night some new test tube before going to bed, then a massage gel for the neck, then a moisturizer, then a pillow spray for better sleep, it's very nice, they clean the same, what do you tip, Which is not ... The territory is huge, we walked for health, a lot of local glamour and all sorts of ladies come on weekends. The problem with an ordinary taxi is to leave the hotel, they are in demand, Careem gives a normal price, then higher, but always a car on call through the app arrives with the meter turned on, and Lexuses that impersonate a taxi are 2-3 times more expensive, or even more. In the pools from 2023 to 2024, small tiles flew off. While everything is great, the territory is being updated, the rooms are super, the pools are starting to "get tired".
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Gennady F.
Level 8 Local Expert
July 17
One of my favorite hotels in Dubai. Polite staff. A very good attitude towards our citizens. There are a lot of Russian-speaking staff (for non-speakers of other languages). Very tasty breakfasts. Great location. My recommendations.
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Юлия
Level 10 Local Expert
May 27
A comfortable hotel, the cuisine is varied and delicious, the rooms are very spacious, the advantage is free access to the WildWadi water park in unlimited quantities, a promenade along the coast and in the neighboring seven hotels is also a bonus.
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Виктория Нижник
Level 8 Local Expert
November 20
Good service. Clean rooms. Delicious food. There are helpful staff at the pools and on the beach, ready to help. It's almost not immediately clear with restaurants, of which there are many, but over time you figure it out and choose the right one for the time and interest. It should be noted that it is delicious in all the food establishments of the hotel.
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Денис Толмачев
Level 7 Local Expert
April 3
The hotel itself is old, but it maintains a decent level. The real 5*. Inconspicuous helpful staff, cozy rooms all with views of the sea and Burj al Arab, perfect cleanliness, delicious and plentiful food, excellent beach, several pools on the territory for amateurs, Wil Wadi Aqua Park (not the best in Dubai, of course, but for children it is quite normal.) with unlimited visits (entrance from the hotel). The territory itself is a blooming garden with many restaurants. The views in all directions are beautiful! The perfect location, proximity to all the sights. One of the best hotels in Dubai! In every way.
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Владислав Долбня
Level 7 Local Expert
August 30
The best staff I came across, the room was always clean and tidy, the bagodarim, the hotel itself charmed with its hospitality, all the cuisine from and to very high quality. the service is excellent in all areas, gorgeous views of the coast, everything is beautiful, everything is cool, I recommend it!
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Полина Нирян
Level 8 Local Expert
November 6
An amazing hotel! By itself, it has no complaints. We were upset by some moments, from the very beginning, we arrived early, at 10 we were already at the hotel. We waited a couple of hours for accommodation in the lobby, and surprisingly, we were offered neither water nor tea…Although there was a Russian red - haired girl on the recipe . It kind of upset us from the very beginning. There was also nothing in the room, as they say, welcoming us, fruits or sweets, as is usually customary. ( It was brought the next day in the evening ). It was strange. A couple of times cleaning (which is 2 times a day) had to be called. Otherwise, everything is at the highest level. The location, the staff, the breakfasts are great! The room has everything, the mini bar is full, the prices are biting)) a tiny Bacardi builds 70 Drx when the price in the store is 16 :)) The bathroom has everything, but there is no time for a hairdryer. It should be dried in the room. The hair dryer is terrible (at least we had it). I regretted that I didn't knit my Dyson. The dryer ( thread) is right in the shower, in which it is unrealistic to dry something. There are only chairs and a table on the balcony. I had to hang the laundry there... although there was plenty of room on the balcony, I could think of something there. Swimsuits and swimming trunks still need to be dried. I was glad that water was brought in abundance to the room, it was everywhere in the bathroom and in the toilet. Fruits were brought to us 2 times in 9 days. As for breakfast: everything is 10 out of 10. Freshly prepared, delicious, different cuisines. From porridge to shakshuka. Fruits, yoghurts, freshly squeezed juice . The pastries are awesome, not varied, but always fresh. There is a large selection for children, pancakes, waffles, pancakes, cereals, in general, a very diverse menu. As for the "chill" pools, the beach, there are always places, you will be escorted, a towel will be built for you, cool water will be supplied in a cooler bag. They often run around wondering if everything is in order. A couple of times a day they give out a small ice cream, delicious. Ice cream and shots (non-alcoholic) are delicious and refreshing on the beach. There is a bar menu, you can have a snack and order a cocktail or beer. The average price is a bottle of beer for 1400 rubles . Therefore, it is reasonable to buy and score a mini bar when going out in a boutique or in alcohol stores in a shopping center)) The pool is very clean. The beaches are sifted, also as clean as an hourglass. The entrance to the sea is smooth. There are entertainers in the water (motorcycles, etc.). Overall, the impressions are wonderful. The view is wonderful . Organized everything is not bad enough. There are a lot of Russian-speaking staff, so any nuance can be solved. On the ground floor there is a pharmacy, beach supplies. On the ground floor there is a jewelry store, perfume, a store of not bad beach clothes (pareos, swimwear, bags, glasses, oil) everything is very interesting. There were events in the evenings, we got to halloween. We organized everything very well. They broadcast football and landmark matches. Wondering if we'll come back now? Defined yes! Thank you Dubai for a wonderful weekend! 🫶🏻😌😍
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Полина
Level 15 Local Expert
November 12
Nice hotel, spacious. A large area with many pools, its own beach and paths where you can walk. There is an option to ride a buggy to get somewhere inside the territory
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Anna G.
Level 5 Local Expert
November 14
The most beloved hotel and the best location in Dubai! The best beach! Beautiful, clean, good entrance to the water🌊view 😍 the best restaurants nearby! I come back every time with pleasure.
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Мария Кольчугина
Level 7 Local Expert
September 30
The hotel is cool , the territory is well maintained. The rooms are spacious and cozy. It is convenient that there are a lot of restaurants on the territory. Downstairs in the lobby you can have a coffee and make an appointment.
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Амир Исмагилов
Level 4 Local Expert
November 2
A very good hotel, the view is just super, the sea is clean and warm, the pool is divided into shallow and very deep, the food is delicious from different countries, and the room is cozy and just cool
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Анна Сен
Level 8 Local Expert
August 7
We went as a family: mom, dad and 2 children (9 and 15 years old). The room is a family room, I don't remember the exact name (deluxe and something else). Half board. We had a rest for May 2024.
1. The hotel is old. Tired. There are chips somewhere. The furniture is old. The design of the noughties or 90s... The mattress is comfortable! The pillows are terrible, there is no choice of pillows. The bathroom is large. The swimsuits did not dry out for a couple of days. One of the sinks in the bathroom was constantly clogged, they asked to punch it, it seemed to get better, and then it was the same again.
2. Nutrition:
Breakfast is not bad. I liked poached eggs with avocado toast the most, we found out that fish could be added there at the last breakfast, when salmon was added from somewhere under the table to the man on request. Smoothies are delicious. The children liked the rolls.
If you come to breakfast after 9, then there is a huge queue. The room number is checked for each group that arrives, then handed over to the girl who brings it to the table. And there are not so many such girls (2 or 3), and everyone is standing and waiting for her to take them away and come back. But we came early to go to the sea early, it was quite free. Although I do not understand this artificial creation of a queue, since someone else can easily sit at the table at which you were seated, if you did not leave something there. But, I repeat, there is a lot of space early in the morning and the queue is small.
The dinner is monotonous. At first I liked it, for a week I got tired of the same thing (a huge area of Indian, real Indian, cuisine, and always the same, we don't eat spicy food). Well, the fact that there is not even water at dinner is still strange. It's normal that you have to pay for alcohol, but water...
we were in an Italian restaurant. Not bad, but for a very long time. With a limited menu and not a full fit, it would be possible to serve faster. (waiting for dishes for 40-45 minutes, how can you make salads for so long).
3. The beach.
A very small buoy-fenced swimming area. It is impossible to swim. The bay is empty in terms of livestock. The water is very warm in May.
The sand is clean, the sunbeds are neat. It's nice that they bring bottles of water on the beach, you can order juices and something else, but we didn't want to eat after breakfast.
Well, the purest Turkey: we come to the sea at 8, there is not a soul on the beach, but all the sun beds are occupied!!! Well, guys, how is it????!!!! It is necessary to bypass part of the beach, where you can find places on long-distance lines. At 11 we were leaving, and people were starting to come up. Ugh! Just ugh!
4. Swimming pools. We went to the pool once, only one child swam, and the next night he spent in the toilet vomiting. We haven't been to the pool anymore.
5. Water park. There are a lot of people, queues, slides are so-so, there are no places to leave things. We went once, I didn't want to go anymore.
6. Everyone here writes about the infrastructure, we did not find any infrastructure, or rather, no one told us about it, there is no information, you will not ask something at the reception, and you will not find out. They even asked "where is everyone standing in line and driving cars?", and did not receive an answer.
7. Good sound insulation in the rooms.
8. Room cleaning: for some reason, they clean 2 times a day, and the circle from the cup on the bedside table has not been wiped in a week. Cleaning for show. The best way to get disappointed in Elemis cosmetics! Some kind of the most disgusting shampoo and conditioner.
9. A lot of women with low social responsibility in the evenings in the hotel lobby... I was not ready to tell a 9-year-old child what kind of aunts they were... And this is a family hotel???!!!
10. Absolutely stupid entrance to the hotel: buses do not fit well, there is a constant traffic jam from cars, and in the evening, when moths get into cars to customers, they do not drive up at all, although the traffic jam is not only in the evening. And it is difficult to approach the hotel on foot: there is a narrow path along the roadway, which was blocked by repairs, so we walked along the roadway with the children.
11. There is nothing near the hotel, somewhere to walk or have a snack - there is nothing around, just take a taxi.
12. All rooms have sea views and the hotel is a sail. But the windows don't open, so no sea noise and wind from the sea at night, like in a sealed box with air conditioning.
In general, there is no desire to return to the hotel! There is nothing for a little boy or a teenage son to do there. And in general, the emirate itself did not seem to be at all for holidays with children.
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Эсет
Level 11 Local Expert
August 9
Great hotel, stayed there three times. The service is always at the highest level! I recommend it to everyone))) the hotel price includes free access to the Wild Wadi Water Park, which is very popular with children
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Артем Окунь
Level 10 Local Expert
February 10
We were in December 2023. In principle, it was the first time in the UAE, so there is nothing to compare it with in the Emirates!
A large, nice hotel with a wonderful view. All rooms at the hotel have a view of the Persian Gulf! We lived in a room without a Delux balcony on the 23rd floor. The room is very large for two, the room is very clean, cleaned twice a day. Bath, shower, bidet! The 23rd floor is beautiful, the view is gorgeous, BUT the BIG MINUS is that there is a disco bar on the 24th floor!!! And although its working time is until 00:00, in fact it worked until 02:00. And all the music and the footsteps of the visitors could be clearly heard in our room. They called the reception, complained, the staff took measures, yes, they made it quieter, but the stomping of the dancers did not make it quieter! As a result, we were moved to a room of the same category on the 13th floor. Definitely, I will not recommend the 23rd floor to anyone.
There are 4 swimming pools on site. One sports pool, two pools for beach holidays and a children's pool. All have comfortable deck chairs with two towels. What surprised me is that there are 5-6 lifeguards at each pool all the time! Almost the right behavior in the water, they react immediately! This is a big plus! There is also a free visit to the water park for residents.
The hotel, rooms, and grounds are very clean! They clean, wipe, wash, and sweep constantly.
Food! We had half board! Breakfast and a choice of lunch or dinner! The prices in restaurants and on the Swedish line surprised us very unpleasantly. We arrived at the hotel at 08:00. They check in at 14:00. We checked in and waited for the check-in hour! While we were waiting, we went to breakfast (Swedish line) breakfast was paid. Breakfast cost 350 dirhams for two people. This is about 10000.00 rubles. Not cheap. But we must pay tribute to the fact that the Swedish line there in the morning and in the evening is gorgeous. There is everything!!! Please everyone! Vegetarians, athletes, vegans, raw foodists, meat eaters, sweet tooth, gluttons, etc. Absolutely everyone will be full. There are also a lot of restaurants on the territory. The average check without alcohol is 5000-6000 per person. Alcohol, guys, is a separate topic. All liquids, including water, are charged, except for the room and the pool. For example: a cup of tea - 900.00rubles. A glass of white wine - 3000,00 rubles, a bottle of champagne 375ml - 18000,00. That, right?
Returning to nutrition. Opposite the hotel, across the highway, there is a small shopping center. It has two restaurants! Uzbek cuisine and fish! We did not go to the fish shop, the Uzbek restaurant is very, very tasty, the portions are huge and the average check is 2500.00 rubles per person! It would seem? I crossed the road and the prices are already more than twice cheaper! By the way, there is also a supermarket there. Nice prices and a large assortment.
For those who may have an unforeseen situation with cash in local currency! Since the cards of the Russian Federation do not work there, you can contact representatives of travel agencies who are at the hotel or visit the hotel and they solve this problem in two accounts. Everything is simple. You transfer funds to a Russian card and they provide a cache at a very good rate.
To sum up, I can say that we were very pleased with our stay at this hotel, but we must either take full board or be financially secure for the period of our stay at this hotel!
I will be glad if my review helps someone. Have a great holiday and unforgettable impressions to everyone!!!
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Светлана Ратаева
Level 7 Local Expert
August 7
Everything is fine with the hotel, but for me it is not an option when there is no access to outdoor air in the rooms: there are no balconies in most classic rooms, there are no opening windows; and it was cold from the influx; I take off another point for the location of the breakfast: uncomfortable, there is no sun at all; but a good beach, as in all of madinat, the service is excellent on the beach: anything will be brought, not even on the menu
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Светлана Семешина
Level 11 Local Expert
November 28, 2023
I liked the hotel! I recommend taking rooms with a balcony overlooking the Persian Gulf. There are several swimming pools, a water park, restaurants for every taste, bars with original cocktails)
Stunning, clean ocean, water temperature in late October-early November was + 30)
Nearby in walking distance Dubai Venice, you can go boating, there is also a huge variety of restaurants and the largest Madinat market
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Алексей Цапников
Level 6 Local Expert
October 27
I have chosen this hotel several times over the past 15 years. The hotel is constantly changing, while remaining a very convenient and comfortable place to stay in Dubai, in my opinion. The ideal location, taking into account the local geography. Competent management ensures stable quality and quick elimination of any shortcomings.
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Mari
Level 26 Local Expert
April 5
A large area, a beautiful beach overlooking the famous Burj Al Arab tower. The hotel also periodically hosts cool events, we visited Zhara fest 2024, we really liked the performance of Ani Lorak, the Accident disco and Egor Creed. The hotel has a lot of Russian-speaking staff.
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Надежда Будчанова
Level 8 Local Expert
March 16
Excellent hotel, beautiful grounds, excellent cuisine. The staff is attentive, the service is unobtrusive. The beach is just fabulous. There are many shops inside the hotel, there is a pharmacy, a spa.
The only thing is, there is a children's club, but there is not enough Playground on site.
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Олеся С.
Level 10 Local Expert
November 18
Before an active holiday with children, this place is super! Large infrastructure, comfortable beach. Of the cons, the hotel is too big... and there are queues for breakfast and for the elevator)
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Фёдор Улитин
Level 4 Local Expert
August 3
The service is very good!!!
The food is delicious!!!
The beach is large. The water on the beach is free.
The rest turned out to be good.
The room is excellent- cleaned, with air conditioning, view of the pools, the beach
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Зая
Level 22 Local Expert
November 19
The hotel is old, but it's still holding up. There is good WiFi in the room and on the beach. Sound insulation is normal. There is no promenade nearby, there is nowhere to go in the evening, restaurants are expensive. But this is Dubai. Hotel, beach, breakfast, swimming pools, staff, etc. for five.
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заур гасанович
Level 4 Local Expert
November 1
I am a tourist from Russia! definitely did not like it!I will not stay at this hotel.Jumeirah Hotel.Because everything is very expensive!The food is disgusting, I was on the veranda at night, I just asked for water from the tap, the bartender refused to give me water.I was very thirsty!so I do not advise you to stop at Jumeirah!I am a Russian Azerbaijani, I did not like it!The room was neat, pastel and towels too.Dear Russians, do not leave the Jumeirah Hotel!
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Светлана В.
Level 7 Local Expert
October 20
The best hotel. The staff is friendly. The food is delicious. The beaches are magnificent. The rooms are clean. The area is incredibly beautiful.
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Наталья Ермакова
Level 22 Local Expert
February 15
A wonderful hotel: we come here for the second time and the quality has not deteriorated. On the contrary, we have optimized a lot: for example, the breakfast area on the 1st floor is better organized. There's a buffet here now, and it's better than the waiter service. Coffee and tea are brought faster. Room cleaning is on top. The only drawback is the huge number of guests: the hotel is simply overcrowded!.
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Monegaska
Level 10 Local Expert
September 23
Service, cleanliness, customer orientation, all five stars! One of the most beloved places in the world! And their bed linen.... And the pillows are amazing!
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ярослав жутенков
Level 6 Local Expert
July 17
Here is the best hotel, there is transport, shops, starbucks, the beach is good, the pool is excellent, the rooms are excellent
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зураб мурадов
Level 9 Local Expert
June 29
As always, everything is at the highest level, it's not the first time we rest there, I'm glad that everything is fine as always, there are a lot of Russian-speaking staff
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Regina Shersheyeva
Level 17 Local Expert
June 29, 2023
A good hotel, near the beach, at the foot of the hotel, a lot of swimming pools,the entrance of the hotel to the amazing aqua park, relaxing at the hotel, time flies imperceptibly..in the evening, there are small restaurants on the beach, on the territory of the hotel, you can catch a small car, a buggy and go along the beach to the Mina A Salam hotel and immerse yourself in Arabic fairy tales..There are many interesting places in Dubai, but this place I told you about is a fairy tale!
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Алексей
Level 6 Local Expert
November 12
In general, everything is cool, but I really did not like that after the preliminary payment for accommodation and hotel services, on the second day they offered to pay a small amount, for which they did not explain clearly. I will write to the management specifically about the situation.
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Катерина М
Level 13 Local Expert
February 22
Great hotel. Everything is convenient, the food is delicious (I took half board). There is access to a long beach. It's all clear. Several pools. The family room is large.
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Валентина Малышева
Level 10 Local Expert
March 19
💋💋💋 By far , the cast network is the best
And it is recommended by many
A regular guest .
You always come and feel great
Kitchen interior communication with the staff is 100%
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Елена Иванова
Level 15 Local Expert
January 21
We are delighted with the hotel. Lovely room and service. The food is excellent, entertainment with a water park nearby, and quiet pools. Everything is fine. The view is gorgeous. We will come back more than once
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А А
Level 6 Local Expert
February 28
The best hotel with children, a good children's pool, delicious food on the beach or a buffet! Water park, cozy rooms, good room service! I have been to the hotel more than 10 times and I will continue to fly!
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Даша М.
Level 10 Local Expert
August 12
A great hotel, when we go to Dubai, we always stay there. A large territory, I like absolutely everything there!
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Игорь Панченко
Level 7 Local Expert
August 11, 2023
I was 2 times with my family, an ideal place to relax with children ,the eldest son liked the presence of a large water park,the youngest son liked the children's warm pool and children's room,the parents liked that the children are attached and they themselves can lie around the pool with a cocktail,service,breakfasts,rooms at the highest level.
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Елена Крапивина
Level 5 Local Expert
October 20, 2023
Great hotel, everything is at a high level!
Wonderful breakfasts, beautiful view from the room, friendly staff.
A wonderful impression of a vacation.
Everything is convenient, thought out for a good rest.