Those from Russia and the CIS countries do not try to work with them, it is very difficult to return the deposit, they do not even transfer money to cards in Kazakhstan, they also do not use cryptocurrency, although they were convinced before renting that everything would be returned to a Russian card without problems, they had to resort to intermediaries, which is very inconvenient: rarely anyone has foreign the cards are not from the CIS countries, plus the commission is at least 15% and there are many scammers.
During the rental, I received a fine, which I paid on my own on the RTA website, so they wanted to deduct this fine from the deposit plus a commission of 80 dirhams, with great difficulty and scandals I managed to get the full amount of the deposit refunded. The deposit refund service responds to messages once a week, and then selectively. We corresponded for 3 weeks and with great difficulty I received $ 193, although the refund amount was $ 262 (because the intermediary took his commission, plus I also paid the commission for the Swift transfer).
I got a new car with a mileage of 30 thousand, but it was after a serious accident and there were no airbags in it.
The whole impression of a trip to Dubai was ruined by this office
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Покровский
Level 5 Local Expert
March 30, 2024
The car was prepared on time, we took a rental and an insurance deposit of 1500 dirhams. It so happened that they issued a Mitsubishi ASX with zero mileage.
So I was doing parallel running-in. The deposit was supposed to be returned in 25 days through the Contact service, but just at that time the license was revoked from Kiwi Bank. When I returned to Russia, I corresponded with the tenants, but they could not send me a deposit through our banks, even through a Union Pay card. Since I ordered a car through the Local rent company, they helped me get the money back. They showed their best side.
See original · Русский
1
Дмитрий
Level 19 Local Expert
February 22, 2024
I ordered a car through Localrent.com - the service works perfectly. I got it, rode it, passed it - there are no questions either. at this stage, everything is at 5. The problems began with the refund of the deposit for the car - 15 days after the money was supposed to be returned... they unsubscribe and feed you breakfast. For inf - at the same time, they took a second car at another rental (as it happened) - the money was returned before the end of the deposit period.