Royal Park
92 reviews
November 29
The best of all the hotels I have lived in in Almaty. The staff is polite, helpful, and understanding. Room cleaning, even in Moscow, is not as thorough as in this one, in terms of nutrition, the restaurant works at 100 out of 100%, it will be tasty and served at the highest level. I would like to thank the Renault employee separately, she showed great involvement in solving my question on the weekend, and of course a way out was found! In a word, people love their work!!!
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August 14
I liked the hotel. Not far from the international airport. The design is modern. Cozy and clean. There is an elevator and a cafe on the ground floor. Cafes and shopping centers are close to the hotel. The staff is very friendly and always ready to help. We will be happy to come back here)))
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June 20
The service is good, there is a choice of breakfasts, there is enough to eat. The rooms are clean, and bathrooms are available. I didn't hear the neighbors. At first I lived on the side of the sink, if you open the window, it is very very noisy, the second check-in was and settled on the other side, with the window open, silence. The bed is great. There is a minibar at reasonable prices, but it takes up the entire refrigerator, if you need to put something of your own, you have to lay out part of the minibar, which is a little annoying. I would also like to add a trash can to the room. Nearby there is a supermarket and places where you can have a delicious snack. There are smokers and non-smokers in the rooms, I took smokers both times, no problem for me. But if you don't smoke, or with children, it's definitely not for you, consider this. Everything else is fine. 15-20 minutes by taxi from the airport, 5-8 minutes on foot from the railway station.
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April 19
I liked everything! The service is excellent! The rooms are clean! The design is excellent. The bed is soft. The blankets are fluffy! The water is hot with high pressure. Bathrobes were provided, delicate and snow-white! We visited Almaty with my husband, politician Oleg Borisovich Orlov (Eikhe), and the city DELIGHTED us! We had a nice time, walked around the city, tasted the great local cuisine!
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December 14
A very cozy hotel with a wonderful combination of price and quality. Close to the airport, a restaurant with excellent cuisine and good breakfasts!
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June 13
By the way, the hotel is not bad, although at first glance the location is not very good. The audibility in the rooms is high. And in general, a fairly comfortable stay. There is everything for the bathroom, a soft bathrobe)), breakfast is also super to say, but not bad either.
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April 29
Overall, a good hotel, the rooms have everything you need , 6 different types of breakfast and there is a large shopping mall nearby.
The Internet is good enough, the staff generally tries to help with everything. Special thanks for the airport transfer, but the car was old and dirty (
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2
November 1
A good hotel.
Not far from the airport.
Next to the shopping center with a food court and everything you need.
The room is clean, warm and bright.
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July 10
Amazing place, friendly receptionists, delicious breakfasts! Everything is clean and cozy! Nice hotel!
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1
March 23
Convenient location. Cleanliness in the rooms and hallway. Breakfast is included, there is a choice, but there is a time limit. The staff is friendly. There are all toilet and shower accessories (shower stall). Mini bar for an additional fee.
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September 4
Clear. Comfortably. Everything works, everything you need is there. The breakfasts are normal. Dinner is generally great.
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September 10
A great hotel, the rooms are not killed, the rooms are cleaned perfectly. The breakfasts are very tasty, but the coffee machine was not working.
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June 21
Breakfast and overall the kitchen is excellent, the room is clean, the staff is very courteous. A transfer was quickly provided between the hotel and.
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1
June 8
A normal hotel. Not far from the airport.
The breakfasts are stable and generally decent.
One YouTube for the whole hotel.
Pull yourself up guys. In general, a solid four
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May 25
Everything is fine. Clear. And cozy.
The only wish is to put an electric kettle in each room to drink tea or coffee sometimes.
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1
March 4
I stayed in 2022. The rooms are cozy, everything is clean. Cleaning every day. In the evening, the neighbors are not heard or seen. I took a room with breakfast included-very convenient. But if your windows overlook the car wash, which is next to the hotel, then it is not comfortable with the windows open. Either you can hear the washing machine running loudly, or the drivers in the cars turn on the music at full power and obviously feel very cool. In the summer of 2023, the hotel was under renovation. Whether it's open now or not, we need to find out.
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June 15
It is convenient that you can check in at any time. Polite staff. There is breakfast. The rooms are clean.
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1
September 10
Cleanliness and amenities of rooms for 4, food for 3+. The service is on 4. In general, a solid four :)
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October 27, 2022
A cool hotel in the lower part of the city. The room has everything:slippers, bathrobes, hygiene products and everything you need , an excellent minibar, clean rooms. The price tag is excellent. But if you constantly move to the upper part of the city, then the location takes away all the colors. There is a cafe on the ground floor, there are smoking rooms, sometimes they pull, and it is not very pleasant for non-smokers. The staff is rude. It's cool that there is a transfer. There are breakfasts for a fee
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August 6
I liked the cafe, the service was good, but there was a very strange girl at the reception, we didn't really understand her behavior
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November 30
It's all good.there is a cafe, the food is fine.The rooms are clean.
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December 4
They refused to rudely accept payment by card, told them to go somewhere to withdraw money. 02.12.24. in the evening.
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September 11
Everything was fine
It's clear! They clean up every day. A comfortable bed that you don't even want to get up. Close to the airport. I advise you!
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January 27, 2023
The hotel is on 3.
Location-proximity to the airport. But very far from the center. The hotel is not in the most prosperous area.
The room is ordinary, booked with a large bed, but in fact two beds are connected to one. It's inconvenient, I asked you to separate them. The bathtub is constantly flowing from the cabin. An excellent set of various accessories.
View of the sink and gas station,tin
The main disadvantage of the room is the stone floor, very cold. To walk only in slippers.
Cleaning is unclear, then they come, then they don't. The water is replenished regularly.
The staff is trying hard.
The breakfasts are passable, but everything is prepared in advance and therefore cold.
There are no other options, you can stop. But as it is, another place.
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1
June 25
Very nice staff, the room was clean. The breakfasts were also very tasty
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August 13
A nice cozy place. Friendly staff
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November 7, 2022
Excellent hotel, rooms are clean, the bed is comfortable and the bed linen is clean. 6 types of breakfasts to choose from. Free transfer to the airport. A playpen is provided for the child. The reception will tell you everything and help you. I recommend it!
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April 11, 2023
Nice hotel. There are nice responsive girls at the reception. The rooms are clean, there are all necessary accessories. One moment - to find out the password for wi-fi, you need to call the reception. You can just write it in the folder that is in the room.
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March 17, 2023
I arranged a meeting at the airport on the reservation's website, the driver arrived with a sign, took me comfortably to the hotel, by car in 10 minutes from Almaty airport to the hotel. The transfer is paid 500 rubles (via the Yandex Go app, you can pay 200 rubles ). Since February 2023, a tourist fee of 300-400 rubles per night has been established in Kazakhstan. The MIRne cards are working at the end of February 2023. It is necessary to have tenge. The level of service at the hotel is very high, and the staff is very kind and helpful, they try to do everything for the guest. The interior design in the room corresponds to the name of the hotel - royal, very nice and clean, the bed is very comfortable, I had a great rest before the next flight. Breakfast is included in the price, several options to choose from, they were kindly brought to the room, A woman escorted me to the airport at the reception, very beautiful, intelligent, thank you so much for helping her! The impression of the hotel and the hospitality of Kazakhstan is very warm and friendly! Many thanks to the hotel staff!
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1
March 22
It's clean, but the standard room is very small. The bath water and flow rate are updated every day.
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April 24
Convenient, close to the train station. Minus a star, for the fact that the hotel, of course, has a maximum of 4 stars.
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February 17
Free airport transfer, good breakfast, rooms are normal, only cool in winter.
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April 22
The hotel is just great. And not too expensive. The rooms are different, I recommend excellent service.
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January 13, 2023
The staff at the reception did well, They registered quickly, placed an hour earlier.
The breakfast is excellent, the range is wide. The restaurant and the menu are on top.
However, if you get to the hotel by taxi, please check the address, because there are two hotels of the same name in the city with different addresses (I ran into them personally, they brought me to another address).
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1
August 29
nice hotel polite staff
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December 13
Clean, cozy, the kitchen is average
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December 22
Clean room, good breakfasts.
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October 22, 2022
This is the first time I am writing a review. The hotel is great, we really liked it. The room is not big but clean, we had a bathroom in our room for 5+. Breakfast was not included in the price and was eaten for money. Kitchen for 5+ . The staff is polite and helpful. A transfer was provided before departure (free of charge)to the airport.
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1
June 16, 2022
Very nice room, big bed, clean. I also want a bathroom like this at home. The room has air conditioning, towels, bathrobes, everything is clean. The mini bar is full, even condoms are available))). The girl's TV needs to be cleaned. Dusty. There is a closet in the hallway, a large mirror. I advise you to stay in RP.
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1
February 8
Nice place, clean rooms, delicious breakfast!
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August 3, 2022
It's just a great hotel. It's not often that hotels feel like they're in their apartment. The rooms are very cozy and very spacious. If I come to Almaty next time, I will live only in this hotel
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July 31, 2022
In general, the hotel is clean and cozy, all conditions are there. There are no comments about the cafe bar, the breakfast portions and the breakfast itself are super! Lagman and ordered a salad of beetroot and greens is amazing.
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1
March 11
The reception is working fine, everything is clean and cozy
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January 5, 2023
The room is clean.Breakfast or room service can be ordered.there is a free shuttle service to the airport.you only need to warn in advance.
For this money, I think everything is fine
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May 5, 2022
Not a bad hotel. The room is clean. There was no bottled water in the room. There is a transfer service. It is better to order accounting documents in advance.
A good breakfast.
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3
January 17, 2022
Excellent guest house, cleanliness in the rooms, everything is fresh, the staff is friendly, the breakfasts for the second week are boring, but the emotions are generally positive, I liked it
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2
July 19, 2022
A clean hotel, if you need a non-smoking room, you should warn about it.
A good option if you are traveling in the city, a free transfer from/to the airport and breakfast are included in the room rate.
I can't hear the neighbors.
The cafe is open until 11 a.m., at 3 a.m. we packed breakfast with ourselves.
It is far from the main attractions, if the goal is to see the city, then it is easier to choose a hotel closer to the center.
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September 13
Good refueling
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1
September 30, 2021
Good atmosphere, clean rooms, courteous staff, and a huge plus is the location of the hotel near the airport, of the hotels in this radius , this is the most decent hotel I have seen
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1
February 17, 2023
The staff is rude, trying to take some extra money, they do not give checks or documents, when they are evicted they want to get money for allegedly drunk drinks from the bar, we do not recommend
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1