I want to leave a positive feedback to this agency. Thanks to them, I visited Egypt twice, Turkey, Italy, and Spain. We helped with the choice of a tour and with the opening of visas. The girls have never failed! The choice is obvious to me. How important it is for me and my family to find an agent is Polina. Thank you for your work and warm attitude ❤
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Наталья Прищеп
Level 4 Local Expert
September 2, 2023
I do not advise contacting this travel agency.
A specialist was looking for a tour to Sri Lanka according to the specified criteria, but in the process of studying it turned out that the offers provided were not from the right airport. After the request to reformulate the proposal, nevertheless, at my request, I received the answer "Everything is in the order of the queue, wait".
More than 4 days have passed and my turn has not come.
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Ольга Коренкович
Level 4 Local Expert
April 13, 2021
I do not recommend this travel agency to anyone! We bought a tour to Egypt, all the documents were issued remotely, as a result, upon arrival in Egypt, our family of all the passengers on the flight were not allowed to pass passport control due to the lack of a health declaration, the forms of which should have been provided at least, as a maximum, the travel agent helped to fill out!!! In our country, all this was considered optional! As a result, with a child in my arms, in hysterics, we ran around the airport looking for where we could print out these forms to fill out (the travel agent replied to all my claims - you should have called back and clarified whether all the documents were sent to you by mail!! This is generally the height of cynicism!! But that's not all! Since we were going to relax with a child, an important component was the sandy bottom and sand on the beach, as a result, it is not possible to enter the sea without shoes!!! The travel agent does not consider it necessary to respond to these claims at all... There is only one conclusion - we received the money, but we don't care about anything else!!! Professionalism is at zero!!! I do not recommend anyone to come across such specialists.