19th central district polyclinic of Pervomaisky district of Minsk

Rating 4.3
1293 ratings
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281 review

Level 6 Local Expert
June 20, 2024
A good clinic. There is a pharmacy both in it and nearby. Neat repairs, always clean, polite staff. This clinic is still the best of all where I have been observed. Special thanks to the women's consultation and Dr. A.N. Duchkova From the wishes: to solve problems with queues of at least the most visited doctors such as therapists, gynecologists, etc. by introducing an electronic reception system like an ECG (on the screen near the office, I clicked, took a coupon, you immediately know who you are going for and there are no quarrels with other visitors).
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Level 4 Local Expert
December 29, 2024
I would like to express my gratitude to Alyona Zalesskaya, head of the 2nd department! An excellent specialist and a true professional. Attentive, competent, always explains in detail and finds an approach to each patient. Under her guidance, you feel like you're in safe hands. Thank you for your help and concern!
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Level 9 Local Expert
December 12, 2024
As for me, there is a completely good clinic. Yes, the aunts in the help desk are not exactly friendly and tactful, but it seems that in every institution there are such ... Personally, I want to mention the huge urological department of the polyclinic. M. E. Semenov, a urologist, treated me carefully as a patient. He answered in detail and in detail all the questions I was interested in, even those that, as it seemed to me, were not in his competence. I have consulted from A to Z 100%. And in general, a pleasant man. In general, I am satisfied with the service at this clinic. I don't go there often, but I've never noticed poor service or surveillance.
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Level 10 Local Expert
August 28, 2024
This is not a clinic, but God knows what. The organization of the provision of services leaves much to be desired. The medical staff does not arrive on time, if on time, then they begin to receive decently later, because of this, if you are tied to public transport, you are late. The situation today. They sent me from the hospital to get vaccinated, they said they were working around the clock. I arrive, it turns out, at 8 o'clock. I'm waiting, eventually they send me to another office, I'm waiting there. The employee was late (not much), and eventually sent me back to the office where I was waiting. I come, there's already a queue. They do not accept it, they said that vaccinations are done from 8:30. As a result, I lost more than an hour, considering that I was far from the first in the queue. It is a pity that the institution is state-owned and the employees have absolutely no motivation. And they don't value others' time.
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Level 3 Local Expert
November 26, 2024
I came to the 19th polyclinic to take a coupon to the doctor, I turn to the certificate, the woman is sitting blonde with a haircut, always very unhappy, always first asks what happened to you, I have to tell her my diagnosis or what, I came for a coupon, probably I didn't just come. It's like she's the only one who decides whether to give me a ticket or not. I asked for a ticket, there is no doctor, somewhere like at school, I ask you to give me a ticket later, I said later and come. She asked if she could get a ticket to another doctor, but she answered something unintelligible. And this is not the first time. I once asked for a ticket to Laura, I hear the same thing, but what do you have? Does she need a diagnosis? He answers rudely. On the talon website.It is also impossible to order a medical ticket from this clinic.
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Level 2 Local Expert
September 17, 2024
I would like to thank the neurologist Kashkur Victoria Alexandrovna for her great professionalism, sensitivity and medical talent. She was with us for 2 years after her husband had a stroke. The best recommendations! After meeting with such doctors, you begin to believe in our medicine😍🥰💕
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Level 2 Local Expert
August 14, 2024
Terrible therapists, specifically 415 kab Mukhina, a person is ill-they do not accept, stand in line for two hours, went to the registry, sent to 418 kab, so the therapist Kontsevich did not want to accept, he must have a queue of two people!! They 're just being blatantly bullied !!
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Level 7 Local Expert
September 19, 2024
There is no limit to revenge. Traumatologists quit, surgeons conduct receptions, everything would be fine but they came up with coupons, but what about those who leave the hospital without a coupon. Somehow we need to put everything in order. You have to sit for a long time until everyone passes the coupons.
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Level 5 Local Expert
November 18, 2024
The work schedule of the polyclinic is from 7:00, some law was abruptly adopted that you can go to the floors to the offices only at 7:30 and all people should sit on the first floor, they also announced if you take a queue for tests here, why? It's electronic!There is no limit to indignation
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Level 4 Local Expert
August 28, 2024
They were rude in the help desk, they said that they had not been taught to read at school, but they did not bother to convey information by answering the question, they were rude in the office too, they said that the reception was not in this office, and in general I was not from the closed office, to the question where the reception is carried out -go where you want 🫡👍
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Level 10 Local Expert
January 12, 2024
I took the ticket for the FGS and Colonoscopy with anesthesia.. Of course, they took it out of time, but it's better with anesthesia.. The doctors are great! Everything is prompt, fast, and polite.. Doctor Semenov is an expert in his work.. Thank you very much!!!
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Level 14 Local Expert
February 20, 2024
I went for an underwater massage shower. I was very pleased. The specialist is very friendly, polite and professional. Thanks!
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Level 5 Local Expert
September 24, 2023
Everything and everyone in the clinic is wonderful, all the people are wonderful, kind, caring, as befits real doctors. But there is one monster in the therapeutic department, an elderly, dyed blonde, with a fleece (I don't remember the last name), that's not a medic at all. An open misanthrope should not go into medicine. Weg retired such.
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Level 11 Local Expert
September 28, 2023
An excellent Adult polyclinic with competent doctors and specialists, they will always listen in detail and provide the necessary assistance. One of the best polyclinics in the capital, in my opinion!
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Level 7 Local Expert
September 2, 2022
How many times you have not been served with a child is always a positive impression. Modern renovation, hall, offices, clean and tidy. Polite staff, the stereotype of state polyclinics is almost gone. Cards are issued quickly, doctors do not snort, almost the level of a commercial clinic. Children are treated with loyalty and understanding. Some nurses even remember some children by name, which is good. Sometimes it can be stuffy with a large number of people. But in general, the quality of service is excellent...
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Level 2 Local Expert
May 8, 2024
19 paliklinika, Sirotkin's doctor, is an extraordinary person and a professional. Thank you very much for the attitude and advice.
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Level 2 Local Expert
December 11, 2022
Not the worst place in comparison with other clinics. Nice aunts from the help desk will always help, prompt, repair is good for Belarus, doctors are responsive. But as usual, there is a lot of bureaucracy, you rush with papers from office to office like a fool, although electronic cards have long been introduced. And of course queues are something with something. To take a ticket and sit in line for 2.5 hours is here for a sweet soul.
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Level 8 Local Expert
January 30, 2024
An ambiguous impression, at the reception desk constantly when they called, they did not answer questions, as a result, I made a certificate in another clinic in the wrong format, then I had to do it again before seeing a doctor. But the doctors themselves were polite and helped me without any problems. Thanks
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Level 9 Local Expert
December 16, 2023
It is impossible to get to the therapist, the ticket must be ordered a month in advance. Even if you have a coupon, you will not get to your time, since those who are on sick leave and just without a coupon go without coupons. Is it really impossible to set up an electronic queue - you came and took a ticket in an electronic queue and calmly wait for your time.
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Level 3 Local Expert
September 26, 2023
The most positive reviews about the work of the women's consultation. I would like to express my gratitude to Svetlana Petrovna Vlasyuk, a professional in her field, as well as Marina Vladimirovna Martyanova.
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Level 2 Local Expert
September 15, 2023
The therapist is Koroleva Tomara Vladimirovna, a wonderful specialist! I would like to express my gratitude for the professionalism and humane attitude towards patients! Fomina.A.L
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Level 30 Local Expert
November 26, 2022
I had to go to this wonderful clinic more than once. I'm not a regular customer. She moved away. But, the impressions were the best… Of course, we are all adults and we understand that we do not go to the clinic for health. They come here to be treated. So, if you have a choice, I invite you, come here, they are waiting for you here, but they are not waiting for you. Very friendly staff, all possible available methods of providing a wide variety of medical care. Thanks to all the medical staff! You are people in your place! Thank you!
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Level 2 Local Expert
August 21, 2023
I have been observed in the 19th polyclinic for a long time. The staff is polite and helpful. They try to save time and nerves of patients. Special thanks to the staff of the outpatient clinic, the specialists of the computed tomography room.
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Level 9 Local Expert
May 17, 2023
In general, there is a good polyclinic, a large women's consultation, a regional urological center, a physiotherapy center, even a 24-hour emergency room. As in many places, it takes a long time to wait for a ticket to narrow specialists, an ophthalmologist, a neurologist, an ENT. The clinic is relatively newly renovated, clean, although there are problems in public areas.
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Level 5 Local Expert
September 20, 2024
in general, the clinic is not bad, but it is very difficult to get to the district doctor even with a coupon, the reception of each patient takes 25-40 minutes, I am usually examined and everything is signed in 7-10 maximum, is this even adequate?
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Level 5 Local Expert
December 7, 2023
Wonderful staff, both doctors and the average staff. The management, the young doctors, and the girls at the reception are all wonderful people.
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Level 14 Local Expert
November 23, 2022
Uh, I don't know at all how to evaluate the clinic as a whole. I work here with very different doctors. There are a lot of professionals, and a lot of doctors about nothing. Among the professionals in my field, I can single out Vlasyuk and Sirotkina. Very attentive doctors and qualified, which cannot be said, for example, about the therapist Bogdanovich L.I., I do not know what she is able to cure. I would also attribute the work of the help to the disadvantages, then it is impossible to get through, but they provide unreliable information, then they do not own it at all.
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Level 3 Local Expert
March 11, 2024
Why do you have a neurologist in your clinic? We went to 2 "specialists" zero. They did 2 emertes for a fee in vain. We went to a neurologist for a fee, he is surprised that they could not diagnose.
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Level 6 Local Expert
June 9, 2023
I was vaccinated against yellow fever, it turned out that there was no need to stand in line for vaccinations on coupons. We did it very quickly, and an amazing woman told me for 5 minutes about the specifics of the place where it is better to be careful due to the climate and the peculiarities of the fauna. Thanks!!
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Level 8 Local Expert
March 7, 2024
The radiologist in the 304 office is very rude physically. The screen, which is worn on the belt, scratched the skin on the sides before the picture. He showed that it hurts from behind , but the picture of the ribs was taken only from the front.
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Level 17 Local Expert
October 15, 2023
It has been updated well since the last visit. It can be seen that the specialists have been working for a long time, everyone is friendly, sociable
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Level 5 Local Expert
November 27, 2023
In general, it is good, specialists cope with the flow of patients, I do not undertake to judge the quality of specialists, but there were no problems with the standard certificate
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Level 8 Local Expert
October 29, 2023
Minus coupons need to be ordered from 7:00 (and I want to sleep), and so everything is fine. A good, responsive team
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Level 13 Local Expert
October 14, 2023
A large wounded polyclinic. There are many specialists who have an appointment for several months in advance, and some narrow specialists do not exist at all. In general, it's better not to get sick :)
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Level 3 Local Expert
September 9, 2024
They answered the phone and quickly hung up without letting me finish
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Level 4 Local Expert
January 27, 2024
A well-functioning medical organization. The procedure for dealing with various issues is prescribed. The main thing is to allocate time for this.
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Level 8 Local Expert
September 27, 2023
One of the receptionists allows herself to scold patients, although I politely and to the point asked a question. We lost an extract from another polyclinic. At the same time, I really like women's counseling and doctors.
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Level 13 Local Expert
November 26, 2023
The polyclinic is good, updated, but crowds of people are sitting under the offices and propping up the walls, there are a lot of patients, doctors can also be understood, you can't wait for an elevator either
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Level 8 Local Expert
January 8, 2024
I had to go to a traumatologist on a day off, qualified specialists, a snapshot on the spot, there are no queues of practice
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Level 3 Local Expert
December 14, 2023
The best doctors and nurses. And the Chapters.The doctor is the most important commander there. She is always very attentive and sensitive to her subordinates
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Level 4 Local Expert
February 21, 2024
Very poor reception of patients. To get to the doctor, coupons only in a month. Long queues to see a doctor. The pressure rises from sitting.
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Level 13 Local Expert
July 2, 2023
A good clinic. And cardiologist Kalistratova Elena Alexandrovna is the best doctor I have ever met in my life - attentive, competent, just a super doctor 👍
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Level 2 Local Expert
July 26, 2023
The work of an optometrist is disgusting!! One person for 30-40 minutes. Even if you take a ticket for a certain time, the waiting time is more than an hour from the appointed time!!! The work of other specialists is at a high level
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Level 11 Local Expert
August 21, 2023
District polyclinic, responsive staff, a wide range of medical care provided.
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Level 7 Local Expert
September 14, 2022
After the previous 15th polyclinic, my current 19th polyclinic is just a delight! Admiration for modernity and respect for the tactful staff! The only sediment is a little far from our house on Makayenka Street.
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Level 5 Local Expert
May 29, 2022
Very friendly doctors and nurses. For three years, I always come out with a smile and understanding of the child's treatment. Also a plus is good equipment and the opportunity to undergo a number of physiotherapy procedures. One salt room is worth a lot!
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Level 11 Local Expert
September 13, 2023
Dr. Zalesskaya had a cool, modern, literate one. But the registry and the reference... some kind of gathering of cattle and rudeness. You won't have time to say "hello" yet, you will already be greeted
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Level 8 Local Expert
February 8, 2024
Good doctors . Polite , understanding . There has never been a negative in this clinic. Thanks
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Level 11 Local Expert
December 10, 2022
A good modern polyclinic with professional staff. There are queues, but not in all offices. It is necessary to pre-order coupons for an appointment with doctors. I liked that there is a 24-hour emergency room.
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Level 3 Local Expert
November 3, 2022
Many thanks to the traumatologist Vasily Vasilyevich Kachanovsky. I suffered from pain in my lower back for 2 weeks until I went to the emergency room. Vasily Vasilyevich asked a few questions, felt his back, adjusted it to the picture, it turned out to be a coccyx injury. He prescribed medications and gave recommendations. The doctor is on top: sensitive attitude to the patient, professionalism, clear treatment. Just a low bow to you, Vasily Vasilyevich. Thanks to the management of the polyclinic for such personnel. Although I immediately asked for help, but another doctor was at the reception, saying that it was a bruise and would go away in a week, recommending to inject painkillers.
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