I've bought 3 batteries in 2 cars in the last 5 years. A good assotriment, old batteries are rated on average, a user-friendly website. There are no questions about this, and in general there were none until I ran into a problematic battery.
Know that there is no guarantee, the manager tries in every possible way to convince that the problem is solely in improper operation, without even considering the option that a particular model has a lot of defects, or the option that there may be a marriage in principle.
My battery simply stopped charging in mild frosts, the seller found cracks in the plates and turbidity of the electrolyte. For a battery that is just over a year old, this is not the norm when driving daily. Moreover, the same battery has been working on the second car for 4 years, with rare trips. There are no problems in the car, this was confirmed by both diagnostics and after checking with another battery.
As a customer, I understand that the store does not make them, and that defects in any product may be present. But the task of the store, as an intermediary, is to take on all issues related to product diagnostics and dispute resolution, rather than trying to resolve such issues only at the expense of the client.
They would have taken it without unnecessary demagoguery for diagnosis, and even if they hadn't recognized the marriage, it's okay, I would have bought a new one from you, and passed the old one as a test. It's not about money, it's about attitude. And when, instead of being supported in such an unpleasant situation, they make you feel guilty, it's not right. Because of this attitude to solving issues, there is no desire to buy in this store anymore.
See original · Русский
Dю-ra-ra-ra /A/~~
Level 9 Local Expert
February 25
The choice of batteries and prices are not bad. BUT there are no guarantees. The fact that you have a warranty card for several years does not give you anything.
Diagnosis: load plug and sending to service (check for short circuit). And the fact that the battery in the -5 can't spin the 1.6 benz is my problem.
I put an old 3—year-old one that has been in the garage for the last year - I've been driving for 2 weeks without problems.
For a year in their accumulator:
The resistance between the banks is 10.4ohms, starting (CCA = 280A) 500minals.
No one wants to listen to anything. Sellers say "Goodbye" LITERALLY at the first counterargument.
See original · Русский
1
Сергей Баянков
Level 5 Local Expert
March 3
They explained everything adequately on the pros and cons of the available copies, talked about the latest problems of specific manufacturers, and unobtrusively offered several battery options from various companies.
See original · Русский
Александр Макеенок
Level 2 Local Expert
February 3
I took the battery, with a 5-year warranty. The deadline has expired and I want to leave a review. The battery turned out to be really good, it worked flawlessly, I never charged it in winter. 5 years of faith and truth. The warranty period is over and there are no special problems.
See original · Русский
Александр Л.
Level 3 Local Expert
February 20
Thanks for the help in choosing the battery. The battery is working fine. I will contact you again.
See original · Русский
Sergei Antonychev
Level 6 Local Expert
April 26
I liked the choice of batteries and the attitude of the staff. What I bought, the price turned out to be the lowest in the market.
See original · Русский
Роман К.
Level 4 Local Expert
January 22, 2024
The warranty for the battery in this store is a myth, a year later problems began after buying the battery in this store, to which the managers offered to purchase a charger and remove and charge the battery every six months. We bought a charger, removed the battery for recharging, but one fine frosty day the battery refused to start the car from the word at all. They gave the battery for a "quality check", the manager returned the "bloated" battery after almost a month with the words that there would be no exchange under warranty and some mythical act in which neither the responsible person who carried out this mythical "quality check" nor even the literal reason for the failure of replacement under warranty. I will independently appoint an independent expert examination and apply to the court to protect my rights. I am attaching a photo of the act. I do not recommend this seller to buy any product.
See original · Русский
3
1
Show business's response
Юрий Кавнис
Level 8 Local Expert
July 14, 2024
I have already left a review on the site. The store is great. The battery was quickly picked up. I wanted to buy a key to replace it, but there are no keys on sale. The seller gave his with a refund. I was surprised that there are no Chinese products, because now everything is China everywhere
See original · Русский
Руслан Руслан
Level 4 Local Expert
October 27, 2023
I apply for the second time and am satisfied again)
I came for a new battery at least to buy more expensive that would be for sure) But the seller advised a good battery, according to him, only several times cheaper than our Belarusian one. He said why overpay for the brand. He said he rides this one himself, he's happy.
But he didn't insist. I told you to decide.
We made a discount as a regular customer "almost"))
Thank you very much to consultant Anton!!!
I advise you to contact. We made a diagnosis of the old battery for free. And 2 times that would be for sure. On the same day and on the day of sale.
See original · Русский
Show business's response
Андрей Б.
Level 2 Local Expert
February 26
Many thanks to all the staff for their prompt approach in their work!
See original · Русский
Слушатель .
Level 8 Local Expert
October 14, 2022
A good office . I used to look for a cheaper place and ran into this store . The prices are good , the choice is excellent , the sellers are competent . The guys help you choose a decent simulator based on your budget. They will check the charging on the car for free and take the old akum at the expense of the new one . The location of the store is good. Well, there are discounts . It's not the first time I've bought there. In short, I advise everyone .
See original
1
Show business's response
Андрей Андреев
Level 4 Local Expert
November 2, 2023
There are no questions about the product and the seller in Vitebsk, BUT then a week later their managers start calling, distracting and pestering them with stupid questions - he clearly let me know directly - I don't need to call me anymore and waste my time, if something is wrong, I will tell myself, they still continue to send SMS with such stupid suggestions. If you want to buy a battery here, it's better to think 10 times whether you need to be pestered by calls at home.
See original · Русский
1
Show business's response
Незлобин
Level 6 Local Expert
November 19, 2023
Today I bought a car ZU vimpel-55. The manager made an application, everything was ready upon arrival. The price is already the lowest at the moment, I also got a small discount and a discount on the next purchase, a warranty card. The old battery was also handed over there. Everything is prompt and polite. Good job👍
See original · Русский
1
Show business's response
Александр Рудович
Level 11 Local Expert
November 7, 2023
Great store.
I ordered online, called back in the morning, clarified about the delivery (it was 2 days), the manager offered a similar battery and better quality to my refusal, there was also a solid discount. An hour later they took it away, they handed over their own (I worked for 11 years). New battery 1.5 months of manufacture.
I recommend the battery store!!!
See original · Русский
Show business's response
Александр Редько
Level 8 Local Expert
August 26, 2024
I ordered a battery, as a regular customer was given a discount. Everything is fine, I recommend the store.
See original · Русский
Татьяна Грибченко
Level 6 Local Expert
June 2, 2024
This is not the first time I have applied there, everything is at the highest level!!!
Great guys!!! The pros.
See original · Русский
Александр Казак
Level 2 Local Expert
November 3, 2023
The seller is well done, competent, picked up everything explained, made a discount as a regular customer, the price is good, I recommend it.
See original · Русский
1
Show business's response
Виталий Карпов
Level 2 Local Expert
April 14, 2024
I wanted one battery, but the manager Konstantin recommended another, for the same money, a fresher one.Everything was explained clearly, clearly, politely.“thanks.
See original · Русский
Show business's response
Илья К.
Level 5 Local Expert
February 14, 2023
I ordered the battery via the Internet.We called back immediately, agreed on delivery, told everything, everything was fine.The next day, they called back from the warehouse, saying that the battery that I ordered under load showed a low voltage.In general, nothing bad, it will be normal to charge.They offered a different model, more expensive, but with such a discount that the price did not differ from the one I ordered.Guys always go to a meeting I recommend
See original · Русский
1
Show business's response
Анита
Level 15 Local Expert
December 5, 2023
A good store.the prices are not expensive , We do not buy a large selection for the first time, they make good discounts.
See original · Русский
Show business's response
Юрий Л.
Level 2 Local Expert
November 4, 2022
I'm buying a third battery from this company. I left a request on the website, they called me back. I wanted to buy a battery from a certain manufacturer. Unfortunately, due to the sanctions, there was no such battery and the manager picked up a battery for me according to the characteristics I needed from another manufacturer. I was satisfied with the price, especially since I was given a good discount because this is not the first time I have been a client of this company. I was lucky with the delivery too, just the next day there was a delivery to my city. The company is good, I'm happy!
See original
1
Show business's response
Алексей Рокив
Level 6 Local Expert
November 10, 2022
I've charged the battery here several times - everything is clear, simple and accessible. Well, it's quite budget-friendly, although here it's up to someone to decide. I was satisfied
See original
Show business's response
Алексей Башкиров
Level 5 Local Expert
August 9, 2022
Thanks a lot to the guys from the Minsk office in difficult times, they did not forget and took out the battery, not just democratically, but at a very reasonable price. I did not ask the manager's name, I am very ashamed, but I bow low to you, and my respect. This is a really customer-oriented chain of stores, this is very rare.
See original
Show business's response
Мишка Косолапый
Level 4 Local Expert
December 8, 2021
The business here is rather strange. You search for the store's number on the Internet, call and get to the Minsk manager. He whispers in your ear that if you order the battery right now, you can get a good discount. That is, if I just came to the store, then the same battery would be more expensive for me, according to the manager. WTF.
The store actually has a phone number, but you won't find it. You can also get a discount on the spot, but you can only find out about it at the place. As a result, the seller at the retail outlet answered my dilettante questions very easily, showed everything, explained on his fingers, took away the old accum. And some other guy made money from it.
See original
Show business's response
Сергей Трошков
Level 14 Local Expert
August 12, 2023
A great store. We were very understanding and helped a lot with the selection and delivery!
See original · Русский
1
Show business's response
Виталий Балашов
Level 5 Local Expert
June 12, 2023
I ordered the battery a week in advance, but when I came to pick it up, they made me happy, saying that my partner had sold it. Class..... Who compensates for nerves and travel expenses? I do not recommend it!!!!
See original · Русский
1
Show business's response
Бродяга
Level 11 Local Expert
August 4, 2023
This is not the first battery purchased from this particular seller..and I know for sure it won't be the last one.Always polite and prompt.Thanks
See original · Русский
Show business's response
Юрий Мещанинов
Level 7 Local Expert
November 16, 2022
I bought a new battery in this store.Competent staff helped me choose the battery I needed for my car, based on its parameters and operating characteristics.
See original
Show business's response
Павел К.
Level 8 Local Expert
January 30, 2024
a very friendly salesman picked up a battery for my car
See original · Русский
Show business's response
Ксения А.
Level 2 Local Expert
November 9, 2022
We purchased a battery.
Thank you very much for the information provided by the seller and for the service, I wanted to note that the most adequate prices, I recommend!!!
See original
1
Show business's response
www.voronov.andrei-vitebsk@yandex.by
Level 2 Local Expert
November 2, 2022
Carefully, politely, without imposing, they offered options.after consultation, I chose the battery that suited me in terms of price and quality
See original
1
Show business's response
Анна Каплина
Level 5 Local Expert
October 14, 2022
A good store, a competent manager, when buying a battery, they made a discount, the old battery went as a plus. We were satisfied with the service.
See original
Show business's response
Андрей К.
Level 3 Local Expert
July 5, 2022
In September 2021, I purchased a charger, I am very satisfied. And again, I turned to this store. An attentive manager, an attentive salesman and I, a satisfied customer. I recommend.
See original
Show business's response
Дмитрий Л.
Level 7 Local Expert
September 15, 2022
A great store, the seller is a real professional, very high-quality service!
See original
Show business's response
Вадим
Level 7 Local Expert
June 26, 2021
An excellent store, polite sales consultants, told us everything in detail, helped us make a choice, real professionals in their field. 👍
See original
3
1
Show business's response
Виктор н.
Level 2 Local Expert
August 12, 2022
A good store, a good seller. Prices are average.I was satisfied with the service.
See original
Show business's response
Светлана Завацкая
Level 8 Local Expert
November 13, 2023
Qualified consultation
See original · Русский
Show business's response
Андрей Щемелев
Level 4 Local Expert
December 8, 2021
A great store, a smart seller. We picked up the battery + made a discount, you can bargain!
See original
Show business's response
АНДРЕЙ ЛЕГОМИНА
Level 2 Local Expert
October 7, 2022
Everything is fine , the seller made a good discount, I am satisfied
See original
1
Show business's response
дима гвоздев
Level 9 Local Expert
December 5, 2020
I was there once, when buying a battery. a polite seller. He advised me what to take. Let's hope that the battery will last happily ever after and we will not see this store very often)). I offered keys to replace them, but I have my own and I have my own hands. The old battery was left there as a set-off for a certain amount.
See original
1
Show business's response
Илья Е.
Level 3 Local Expert
January 16, 2023
Courtesy, help at the highest level. Thank you very much.
See original · Русский
1
Show business's response
Юля Фомина
Level 4 Local Expert
December 3, 2020
Somehow I didn't like it very much (
We looked at the battery costs 170 rubles + it will still be 145 to hand over your own, the seller said.
On Demitrov, the same battery costs 150 without handing over the battery + another 5% discount.
The choice for us is obvious where to buy.
See original
1
Show business's response
Дмитрий Владимирович
Level 6 Local Expert
July 19, 2022
The best battery store in the city, I recommend it to everyone
See original
Show business's response
Александр Зайцев
Level 2 Local Expert
September 30, 2022
I give 4 stars for the fact that there was no delivery, but everything is fine.
See original
Show business's response
Александр Павловский
Level 15 Local Expert
December 25, 2021
Good guys, charged a new one and bought an old one, convenient
See original
Show business's response
Эксперт
Level 27 Local Expert
February 12, 2020
An excellent battery store was in Vitebsk and there was a Polotsk in the Severny market.
The guys are great, the prices are good and they know a lot about their business.
See original
Show business's response
rgsx
Level 4 Local Expert
February 20, 2022
A good choice. A friendly salesman.
See original
Show business's response
Serge Divin
Level 16 Local Expert
May 2, 2021
A good salesman helped to make a choice
See original
1
Show business's response
krudniv
Level 8 Local Expert
March 17, 2020
Quickly and not expensive. I arrived, took the old battery and sold a new one at a discount. There were no problems with the selection of a new one. The battery is working and does not fail ugh-ugh-ugh 👌
See original
1
Show business's response
Deef c.
Level 10 Local Expert
March 13, 2020
A good store, I bought a battery there, you can bargain for a discount