1akb.by
9 reviews
December 17, 2024
The best store, only here I buy a battery for my car. The seller has a lot of luggage on battery assembly, owns an assortment and reviews of use, knows how to select a battery according to the VIN code. There is always a large selection of batteries and they can also bring something rare. There is a good system of discounts and recycling credits. If for the battery, then only here. Dmitry is the best seller.
See original · Русский
July 5, 2024
02/11/2023 in Baranovichi, Komsomolskaya str. 17, my father bought, by selection with a manager, a VESLINE battery (60 A/h), 480A R+, serial number R44922772H0395, order N 380359A for my Peugeot 308 1.6 gasoline car. With the first frosts of 2023-2024, the first problems began, namely:the car could not start after standing for a couple of hours, even with the terminals removed, except from a "cigarette lighter". Contacting the point of sale (approximately in February 2024) and explaining the situation, the employee issued a verdict that everything was fine with the battery, look for a problem in the car and even advised an auto electrician and a generator repair specialist, to whom we actually turned, to which one said that there were no leaks in the car, the second one is that the generator is in perfect order, change the battery. After traveling for another couple of months and encountering similar problems in a warmer season, and then with more serious problems related to the battery (the car could have reached the car wash, but it was no longer there or simply stalled while driving around the city), there was a repeated appeal to this company, where the employee once again, did not after listening to me, he insisted that the problem was in the car, not in their battery, but took it for "diagnostics", or rather for charging. The next day, the battery was taken away and installed on the car, we drove up to the same store where the employee made his diagnosis of the battery installed on the car, specifying that everything was fine, you can drive safely and giving as many as several pieces of discount card key chains. But the happiness did not last long:01.07.24. the car, after standing in the yard for 2 days, refused to start and, naturally, removing the battery, we went to the ill-fated place, where the employee again voiced the same reason:look for a problem in the car...But I was checking the car, which I said, and they demanded supporting documents from me...What???
After insisting on the warranty service of this battery, the employees printed out a statement and an act of transfer of the goods, at the points of which the employees were not competent from the word at all (they could not explain "I give my consent, if necessary, to open the battery, adjust the level of the electric stove, the "discharge-charge" procedure to restore the parameters. I AM FAMILIAR WITH THE CONSEQUENCES." What consequences could only be explained to me in Minsk tech.support). The deadline for quality control in Minsk, according to an employee of this point of sale, is 14-30 days. There was no replacement battery, but as explained to me in the same tech.podderdke, this is a problem of the regions, they really do not exist and the verification period is 2-3 days. But since I need a car for daily use, the employee was offered his own battery, for which he was worried more than for his reputation. 02.07.24. having arrived by car, clarifying the status of my application and making the necessary measurements by an employee was stated:"The battery is already in Minsk, and you have a current leak of 1.85, look for the reason."..An old song about the main thing...
03.07.24. at 11 a.m., they reported that the battery had already arrived, the mark in their handwriting in the warranty card "no malfunctions were detected during diagnostics. A 1.85" current leak was detected and no more supporting documents.Then doubts crept in about the integrity of the staff, I decided to clarify in those.support regarding the receipt of this battery for verification and on 07/04/24 I receive the answer: "this battery has not been received by us"!
As I understand it, this Sharashkin office is trying by hook or by crook to hold out until the end of the warranty period or bring the battery to the state when, according to the diagnostic results, they will say that they should have applied earlier, but this battery was improperly operated and maintained. All the provided and signed papers (I can't even call them documents) can only be wiped off.
Many thanks to the staff of 1akb in Baranovichi for their "honesty", "excellent service", "customer orientation", wasted time and nerves. You wouldn't wish that on an enemy!
See original · Русский
3
January 1
We went in, they told us everything) they chose and bought it. The staff knows their stuff. A good store
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January 6, 2023
Good afternoon, I'm not a fan of writing bad reviews, but I'm being forced here. I bought a battery in this company in May, everything was as it should be, smiling, wishing me a long job, etc. They called and asked if they liked everything. But in October, miraculously, I couldn't start the car after waiting 15 minutes in the car with music. I thought maybe the generator wasn't charging. I went and checked everything, it charges well as expected. Because often in Minsk I stopped at a branch in Minsk, they removed the battery and checked it, they said the sixth bank was closed. take it to Baranovichi where you bought it, there is no substitute and no one will give it to you. After adjusting and leaving for another two months, I got to Baranovichi. Here I was already told that the voltage is still in the tolerance. and no one will change it under warranty, and the only time when they can change the accumulator is a circuit break. And the fact that the accumulator does not keep the load is in the order of things. They offered to take this one for acceptance and buy a new one. That's the attitude towards customers. Buy a battery every six months. To my indignation, they directly said we can take it away, but no one will even deal with it. Come and take it away for 2 weeks. There is no chain break!!!!!!!
See original · Русский
October 7, 2022
A great team, the manager on the phone explained everything clearly, helped with the choice, and most importantly made a really steep discount, it turned out cheaper than in any store in the Republic of Belarus.
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June 22, 2023
It's a good store, but the choice is small, and everything else is good.
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January 12, 2023
I called at random. The specialist has chosen everything according to my financial capabilities. It turned out to be more profitable than others. We'll see about work.
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December 26, 2022
Everything is fine, I came, bought, installed and went, as time will tell.
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October 24, 2022
A small selection of batteries. A couple of models from several companies
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