I ordered a Delonghi coffee machine, one might say, because of the thermocup that was included in the package. A not very friendly girl called back and confirmed the availability of the product. I specifically clarified whether there would be a thermocup in the set, to which she, without checking the information, nonchalantly replied that everything would be as in the picture. It seemed that the employee had not bothered to verify the accuracy of the data.
As a result, after delivery, it turned out that the coffee machine arrived without the promised thermocup. The disappointment was significant, as it was this accessory that played an important role in choosing this model.
I give two stars only for the fact that the courier was understanding and tried to figure out the problem. His participation slightly smoothed out the negative impression of the operator's incompetence and the discrepancy between the declared configuration and the actual one.
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Илья Павловский
Level 7 Local Expert
September 12, 2023
I ordered a microphone. We called back and confirmed that everything is available. Before the delivery, they called and said that they were out of stock, but after checking the site everything was in stock, only the price was almost 2 times higher. Scam
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Владимир Крюков
Level 3 Local Expert
July 29, 2024
Great online store
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Иван Левицкий
Level 6 Local Expert
January 8, 2022
The best online store, courteous staff, fast delivery!) Any payment method)
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electrosystem
Level 2 Local Expert
February 15, 2021
I ordered js1600 electric scissors - where are they? They called - the price is not the same.
Divorce and seduction in full
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Xan
Level 6 Local Expert
June 12, 2019
There is just a huge selection of equipment in this store. I have already ordered 3 times in this place and each time I was satisfied with both the couriers and the consultation.
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Anonymous review
May 10, 2021
Terrible service! Delivery is not carried out on time. The operators are not responding
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Александр Хоменя
Level 7 Local Expert
October 10, 2020
Prices are low, but the organization of work is lame, and the office looks questionable.