I bought a mouse, came home, unpacked it turned out to have a crack on the button. I returned to the store a few hours after the purchase, I wanted to return it, but the seller refused, citing the possible guilt of the buyer and the need for expertise. The situation escalated into a conflict, and I had to leave a complaint. Unacceptable attitude towards customers and refusal to help, despite the receipt and the product. As a result, I was left without a mouse and without money. The employee's fault is on his face, because the product was not checked by him before sale. When drawing up the act of the request for examination, the employee submitted an act for signature without specifying the goods and cost, it is not clear for what purpose this was done. In general, the impressions were very negative when visiting this store!
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Алла Хачатрян
Level 2 Local Expert
November 27
I want to express my indignation!!! I bought a TV in the store, arranged delivery) When they called two days later about the delivery, it turned out that the delivery in the store was only from 11.00 to 13.00)) How can this be?? Don't we work in the morning?? And there is no evening delivery in the store... How can this be??? There is no delivery on Saturday either
(day off))Why is such a delivery schedule set and BY WHOM?? Why do customers have to take time off from work to receive their purchase?? It's just awful!!!
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Александра Сергейченко
Level 3 Local Expert
June 29
The friendly staff, as soon as I entered the store in the section I needed, a consultant immediately came up and told me about each model of the hair dryer, about its characteristics and helped me choose a good and budget option. A very friendly girl met me at the checkout, I felt positive. They made a purchase very quickly and I left with positive emotions.