21vek.by
Directions
Aŭtavakzal
171 m
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27 reviews
February 11
03.01.2024 the front door was ordered. After more than a month of waiting for the goods (when ordering the goods, a waiting period of 38 days was specified), after repeated telephone coordination of the time and date of delivery, after receiving notification of acceptance of the delivery service for delivery and the appointment of the delivery time - nothing happened, neither the goods, nor the call, nor the notification. To the question posted on Viber "where is the product?", the standard phrase "the supplier has failed", "we offer another attempt at delivery, but again after waiting more than a month (38 days)", i.e. approximately on 03/11/2024. And this is after the product has been accepted for delivery and a notification has been sent? It seems that the product just went to someone else. Ok, we agreed to wait, but did not relax further, two more doors from other manufacturers were sequentially ordered. They brought the first door, but they couldn't lift it, they offered to help me, I refused, they scared me that maybe the delivery time with a reinforced crew would be long, but I didn't care anymore. Three days later, on the day of delivery, the movers called and said that it was defective, we refused the order. The next one was brought and also could not be lifted, again they offered to help me lift it, I again refused. They made it clear to me again that the delivery time could be significantly increased, I made it clear that I didn't care and they left. There was no ringing about the postponement of the order or a message, I went to the profile and looked, and they independently rescheduled the order 2 weeks later. Now I'm sitting and thinking whether to order the 4th door or get tired of working with them?
To send two "student interns" to deliver a heavy door twice? Only the bourgeois can save on the health of their workers.
Conclusion, doors are not the forte of the 21st century, it is better to order from a specialized seller.
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July 15
Fast, polite, customer-oriented staff. It's nice to pick up your purchases).
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August 26, 2023
Convenient location near public transport stops, polite and competent staff, there is a soft sofa and a mini corner for children. The hall is small but spacious
See original · Русский