I applied for a mortgage at Freedom Bank, and I must say, the process is really simple and fast. An online application is convenient. The loan amount is decent. But there are some moments that are not very encouraging: after concluding a deal, contacting the manager is a whole story. It's like the bank does everything quickly, as long as there are customers on loan, and then it's like that's it, we're not really needed. I wasn't happy about that…

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Марина Б.

Level 4 Local Expert

I was with friends in March of the 25th year and issued a multicurrency card. We worked with Gulsizim. I really liked it. The girl told us everything and issued us 3 cards pretty quickly. The cards have been activated. Everything worked. We are from the Russian Federation Orenburg. Traveled abroad. The card works fine. Thank you Gulsizim. We are currently planning to issue a plastic card, because if there is no Internet in a cafe or supermarket (in Turkey), you cannot use an electronic card. We hope that the design of the plastic will be without problems. I would like to wish the bank, the staff, and Gulsizim and Elvira development and prosperity. Alexander Bredikhin

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Виктор К.

Level 11 Local Expert

We opened a debit card for a non-resident, and it turned into a real nightmare. We spent almost the whole day at the bank: more than four hours of waiting, then another lunch break — no organization of the process. The staff is clearly incompetent, constantly confused, unable to solve basic issues. The information system freezes every five minutes, and employees throw up their hands and say they can't do anything. A complete mess and a complete lack of responsibility — I am extremely disappointed, I did not expect such a level of service from the bank.

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96 reviews