Jumeirah Al Qasr
268 reviews
October 3
Good
4
July 20, 2023
Lovely hotel! Baggy and boat services are outstanding.
4
March 24
Hugely overpriced!
3
May 29
Everything was perfect. Will be back for sure.
3
June 20, 2023
Superbly, what you need for a luxury rest.
3
September 11, 2021
We spent wonderful vacation in the Jumeirah Al Naseem 5* almost 2 weeks and had dinner in a different restaurants, everything was perfect! I would like to thank staff, waiters and all team in Arboretrum restaurant Al Qasr especially Rohit!!! Very kind !!! I hope to come back soon.
3
January 24
Very good!
4
January 27
Best in Jumeirah! Go there very year!
3
September 30, 2023
Very well
3
September 28
At first the hotel seems wonderful, later you start to get to know it better and get disappointed. Stunning grounds, a very beautiful hotel in general, lots of greenery like in Turkey, which is not like Dubai. There are a lot of different, warm pools and you can use any of the three hotels, as well as free entrance to the water park. But when you wake up in the morning you go to breakfast, it's the worst buffet I've seen in the world. It is much better to refuse even in a hotel without stars on the highway. Literally disgusting. There is simply no assortment. I've never seen such a small Swedish town. We thought we could order something, but no. Be satisfied with what you see. In addition to mango, you can ask for it and it is better to ask for 4-5 servings at once, so that they would not be brought on a saucer like a lemon is cut. Breakfast is terrible, I'm writing the whole review because of it. The rest is simply ruined because you leave hungry from breakfast and dissatisfied with it. There is fish, but it is not fresh salmon, but smoked. Everything is in the spirit of cheap hotels, which are sorry for the money for food. We thought the Swedish line would change, but no. The maximum is steamed fish today, beef for breakfast tomorrow. Everything else is the same. Do not take the inclusion of breakfast, I strongly advise against it. We thought about taking half board or not, and we were right to take only breakfast. We went to see what they give for dinner - a similarly insignificant choice of food. There is a market on site where you can eat tasty and inexpensive food. There are restaurants for every taste, and until 18.00 happy hours for alcohol and beer there are 33 dirhams or a cocktail, whatever you want 33 dirhams. You can also buy ready-made food at a minimarket or Starbucks. Save money, there will be a large selection and it will be delicious. There is another very big problem - birds by the pools. They got it!! Once a baby falls and that's it, they won't let you sit still. They will carry food along with crows, chirp in your ear and annoy you. The staff doesn't care about these birds, although the problem is obvious. The conclusion is this. At first we thought it was only al Kasar from now on, but no. We're definitely not coming back here. Let's try al Nasim maybe, but we won't come back here. Oh, yes, TERRIBLE HUGE pillows! My neck hurts every morning. And there is no music by the pools. In short, you understood everything
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3
7
October 17
The location of the hotel is very convenient, the hotel is all in greenery, the staff is very friendly, there are Russian speakers at the reception, they solve any problem right away, the room is gorgeous, they take you to restaurants by boat, they feed you very tasty and varied, the entrance to the sea is gentle, THANK YOU, it was not a forgettable vacation, I will definitely come again!!!
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4
November 16
The hotel has a very cozy atmosphere. Friendly staff. In your free time, you can go boating on the territory of the complex. Buggies can be driven to any point in the complex. Nearby there is a beach, restaurants, a swimming pool and even walking peacocks.
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2
March 16
A pleasant hotel in a classic Arabic style. Wonderful territory . A good buffet especially for breakfast. An amazing Lebanese restaurant, we were there on the first day of Ramadan, after sunset, which significantly added a calarite to our dinner.
The service is very decent but without being annoying. The only thing that bothered us a little, because we don't smoke, is the intermittent smell of cigars, apparently from the next balcony. The room itself is spacious and well equipped with a view of
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3
November 1
Great hotel. Cleaning 2 times a day. Polite staff. Breakfast - dinner buffet, there is something to choose from food for every taste! Delivery to any point of this huge hotel by electric boats or buggies with a beautiful view. In general, I recommend it!!
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5
May 6
There are a lot of "high" reviews written about this hotel - and it undoubtedly deserves them - so I will note only the most liked / unusual/ unique features:
1. The territory:
- really huge, beautifully landscaped, with a well-thought-out system of walking paths and roads for electric cars, ready to take you anywhere in the complex;
- an extensive network of canals with a total length of about 4 km with pleasure boats cruising along them - picturesque views, additional logistical opportunities, an additional source of coolness in the heat;
- a well-equipped beach with a 2-kilometer coastline, a daily 2-time ice cream distribution, the ability to order food and drinks "without interrupting rest" and, finally, a pleasant bonus - several points with SPF creams (with different levels of protection), moisturizers after sunburn, napkins...
- a network of pools - not only for swimming, but also for swimming.
2. Rooms:
- they start from 50m2 and more, well thought out, reminiscent, like the whole hotel (I agree with the opinion of many vacationers), of both the motifs of the fairy tale "1000 and one night" and the summer residence of a local grandee / sheikh :)
- high-quality, daily replenished bath accessories (in a wide range) from "AMOUAGE" (although made, as it turned out, in China :))
- good mattresses and bed linen, creating comfortable conditions for relaxation.
3. Nutrition:
- breakfast buffet with a wide range of high-quality products and dishes (including, even Russian cuisine)
- more than 20 restaurants (including, and restaurants awarded the Mishelin star) where you can have lunch / dinner - however, almost everywhere you need to pre-book a visit - they cook delicious and varied, serving - as a rule, it is original (more often, in the good sense of the word :)). It should be borne in mind that in almost all restaurants the service is quite long, at least 2.5 hours (including lunch) ...
4. Kindness, hospitality, cordiality:
All this is at the highest level - satisfying the desire of the guests, creating a highly comfortable and memorable living environment, we can say, to the absolute! There was not a single one of our requests /wishes that would not be met promptly and efficiently!
In general, there are plenty of "oriental wonders", the cost is, of course, appropriate. Well, then it's up to you ! :)
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5
January 10
A gorgeous place, a beautiful beach, in my opinion the best hotel in Dubai. The Jumeirah Al Qasr Hotel is a beautiful, oriental-style hotel with excellent service. A large area, which is transported by electric cars. I recommend you to visit, because it leaves pleasant memories.
There is a water park nearby, but there is no point in visiting without children, we wasted our time, a lot of people, the slides are ordinary.
The price for accommodation is of course unpleasantly impressive, but if you do not take it in high season / holidays, then it is 3-4 times cheaper.
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5
1
December 24, 2023
Luxurious interiors in the hotel, beautiful rooms with stunning views of the sea or the canal.Excellent service!Delicious food, green area, singing birds (Lanes) It's like in paradise.It's nice to go boating on the water!Evening room service, turndown service, nice gifts, dates,mini chocolates, eye cream. The bathrooms have amouage cosmetics. A beautiful beach, towels are laid, ice cream and fruits are served.
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5
April 3
It's a great place!Wonderful!It's just the thing for walking!The hotels located in this area are at the highest level, there is also a stylized market with candytioners (prices are reasonable for this place).there are many cozy cafes with beautiful views)))"Arab Venice " in the same area, you can ride gondolas (about two thousand per person).
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3
November 7
The chic and brilliance of "traditional" Arabic luxury in a modern design.
Restaurants, service, beach and pool are on the level.
Some rooms, however, should be given a better repair.
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2
October 26
The second time in this 5* hotel, the view from the window, excellent hotel service, room cleaning, everything is at the highest level, we needed an extra bed for the child, put the bed everything is fine at the reception friendly concierges, solve all issues!!! If you rest at the highest level, then only there!!! 👍👍👍👍😁❤
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2
September 8
To be honest, I like all the hotels in Jumeirah - it's a city within a city. I can say one thing directly about the hotel, although it is made in the Arabic style , which may not be liked by all guests , but there are a lot of advantages here . Large territory, proximity to the Medina, a variety of restaurants , beach improvement , room service, staff work all for 5+
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3
September 23
It is probably fashionable to say the best coast of Dubai, although the hotel has been standing for a long time, but it is one of the best hotels in Dubai, the service is at the highest level, everything is super, we do not come for the first time!
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3
June 19
We had a rest in May with a child, amazing service, rooms, breakfast was suitable for both me and 1.5 children. The pool, the sea, the children's pool, is always clean, there are a little more people on Saturday, but there is no feeling of huddling in the pool. Bugs are moving around the hotel, so you don't have to worry about moving with your child. The kids club was very helpful, the administrator Marina monitors everyone, a nanny is assigned to each child, although they only speak English, if they are more free, they can be accompanied.Prices bite, of course, but it was worth it, we need to monitor the price dynamics, usually cheaper on Thursdays
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3
October 16
We have been coming to this hotel for more than 12 years. It does not lose its relevance. Location, rooms, service - everything is on the level. Wonderful breakfasts on the terrace. Well, the whole Madinat infrastructure is a bonus.
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4
August 22, 2023
Great location of the hotel!
Close to any location: Downtown, Palm Trees ~ 17 minutes, and Dubai Marina 7km. The old airport is also within 30 minutes without traffic jams, and an hour with congestion.
The best beach in Dubai! Gorgeous sea, comfortable equipment of the territory. Water is carried in cooler bags, a waiter call button with a QR code is brought to each table, where you can read the menu.
There are spf30, 50, aftersun, antiseptic at the counter of the beach workers, and the guys also offer cleaning the lenses of glasses.
A long line of the beach, along which it is pleasant to walk.
In general, the territory of the hotel is magnificent, very beautiful architecture, and Dubai Venice always brings great pleasure riding on traditional abras (do not forget to thank the boaters 😉). There is also a rehabilitation center for injured turtles, there are also large ones, such as Careta Careta. It's nice to see the care of animals, they rarely met in the UAE.
I was also very pleased with the rejection of single-use plastic, the water in the room is served in reusable bottles! It is very pleasant, we return only to those hotels that think about the environment, and not just use it.
There are a lot of Russian-speaking employees at the reception and in establishments, as well as in Souk Madinat restaurants. Mostly people from Uzbekistan.
Inside Souk there is an exchanger with a favorable rate. The exchange rate at the hotel reception is the most unprofitable in the whole city (it was 3.4 at the time of arrival, when the exchanger offered 3.64 per dollar). Since the booking rate was not prepaid, they met us halfway, allowing us to exchange dollars for dirhams in the exchanger at a good rate and then pay for the accommodation. Such expressions of care cause a desire to return to this hotel again.👌🏼
Cosmetics Amouage in the room, compliments in the form of fruits, chocolates and other pleasant little things during the evening cleaning.
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7
1
November 12
The hotel is great in everything!Starting from the meeting in front of the entrance and ending with the departure. Rooms, grounds, restaurants, beach - everything is at the highest level. A fairy tale of the East!
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2
November 8
The hotel has a high level of service: cleanliness, order, coziness and comfort.Everything is done here in order to completely relax and not think about anything except rest! The food is excellent!
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4
November 19
Expensive, rich!
We came to visit relatives who lived there for 14 days!
We swam and spent time in the evening in one of several restaurants of various cuisines.,
We liked everything!
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1
June 17
A chic hotel, a large green area. Wonderful, diverse restaurants. Comfortable and comfortable rooms.
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3
April 30
In general, everything is very good. If you are a football player, an official or a silicone woman with lips - you are definitely here. In the elevator, you can easily meet the governor of Udmurtia or some other subsidized Russian region with an average salary of 25 thousand rubles.
But - for this money, you expect more and you expect something absolutely unique. Although in general it turns out to be an excellent standard 5-star hotel, even without any Arabic flavor.
At breakfast, if you ask the waiters for something (tea, coffee or a teaspoon), you can grow old while you wait. A suitcase from the reception desk can be delivered to the room for a couple of hours. There are a lot of stairs on the way to the beach. The sea closes at 7 p.m., everyone is driven ashore. You can not enter the pool after 21 and before 9 am. In the shower, when switching the watering can from the ceiling to the manual one, cold water leaks from the ceiling onto the head. There's a crazy amount of staff and security guards on every corner.
The deposit is more than the amount for accommodation, keep in mind when planning your budget.
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9
1
October 19
The place is beautiful. We have been here several times already. This time I was surprised by the Concierge Service. My correspondence should have been sent by DHL mail. It was paid for by me, I reminded you twice.The concierge forgot. Only after another reminder, 5 days later, the documents were sent.
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4
May 17
Everything in this hotel is for 5! The territory is very large. It is convenient to get to both the Dubai Mall and the Marina. Well, the location itself, the view of the Sail is very cool. And the cafes on the territory were also pleased!
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5
March 12
My favorite hotel on Madinat Jumeirah beach. A large green well-groomed area, chic restaurants and a super comfortable coastline. Ideal for family holidays.
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3
September 30
Luxury, incredible freshness and aromas envelop the hotel, welcome, the beach is perfect. One of the most beloved places in the world
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4
January 19
Upon arrival on January 8, we were greeted by the Abas manager, he was unfriendly and unpleasant from the first minute. Later on, he ruined our entire vacation.
We really enjoyed staying at your hotel and extended our stay from January 13th to 17th. Due to the fact that the extension took place remotely at my travel agent, there were difficulties with payment. The manager, named Abas (speaks Russian), behaved very badly and inhospitally. He blocked the keys to our room and demanded payment in cash within 30 minutes. It looked like extortion. Let me remind you that I was on vacation with a one-year-old child and my wife. Also on January 13, Abas called the room twice at 10:30 p.m., when my son was already asleep. We were very upset by such negligent behavior and bad attitude towards the guests. The rest of the staff was very friendly and attentive to us. I really liked the hotel, but the rest was ruined by the manager. We wanted to extend our stay from January 17th to 20th, but due to the attitude of the Abas manager towards the guests, we refused and moved to another hotel! We have already left a review on tripadvizor and will continue to talk about this incident on all Russian websites. Please review my complaint and take action with the Abas manager.
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9
January 25
I really liked the place bomb service and the sea next to all amenities and the pool is cool. And the view from the balcony ( I had it over the arch ) is super.
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3
November 21, 2023
In principle, the hotel is quite good. There is a children's club with computers, there is a volleyball court on the beach, a children's wet zone (a pool For kids). However, I did not like the fact that the food there is not all inclusive. Constantly something needs to be paid extra
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4
April 9
The best place to stay in Dubai!!! Great beach, great water park, lots of restaurants , canals and boats!!! The service is at the highest level!!!
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3
September 25, 2023
We are staying at Al Qasr for the second time and every time above all praise! There are a lot of authentic restaurants of all cuisines of the world on the territory, and you can take a boat ride along the channels of "Dubai Venice". The staff is friendly and always tries to help.
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3
February 3
A wonderful hotel. We are staying here for the second time, there was not even a question of booking elsewhere before choosing. Everything is fine. Territory, staff, rooms, quality of cleaning, delicious cuisine, beach, swimming pools. I recommend it! You will definitely not remain indifferent!
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3
October 1, 2023
A chic hotel near the coastline.Luxury and beauty of the East .It's nice to just walk around it , there are a lot of interesting things , the most important thing is that inside you can hide from the heat and calmly drink a cup of coffee and the view of Burj Al Arab is unforgettable .
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3
August 9, 2023
There's nothing to say. Everything is just gorgeous. Food, rooms, service. During the day, ice is brought to the room for drinks. Cleaning at the highest level. Pools! There is one 18+ swimming pool. You can take incredible photos in it. Lots of restaurants. You need to make a deposit from which you will be debited. We took a deposit in dollars. Returned in dirhams. Keep that in mind. I had to spend them at the airport.
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4
November 15
An amazing gorgeous place! I advise everyone! Delicious food, excellent service!
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2
July 12, 2023
For 12 years of rest in the Jumeirah hotel chain, we have never been disappointed. Rest, comfort, level of service are all at the highest level. Every year something new in design, service , Dubai is a constant innovation. The very smell in hotels is space! Flower arrangements are fascinating. Tableware, glass, cutlery are the best brands. It is better to see once than to hear a hundred times.
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4
1
March 6
Madinat Jumeirah includes 6 hotels. This one is one of the best. The numbers on the city became unsuccessful - the noise from the road. Rooms with sea views are a fairy tale. AlcAzar is a whole fabulous city with its own Arabic-style fragrance. By the way, spirits with shades of AlcAzar can be bought nearby on GoldenSock.
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3
1
February 15
Great hotel. Confidently ranked among the top ten in Dubai. The staff is responsive and really helps (and not only on issues related to staying at the hotel)
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3
June 21
Be sure to take a boat ride through the canals several times! At different times of the day and night, this is a very pleasant visual😍🔝
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3
August 19, 2019
Best of the best
3
February 14, 2023
A place to relax with children and parents
Just 5 is a huge plus !!!!
Children's pools and playrooms
Restaurants with Michelin chefs
The bay is clean and warm ( since March )
Staff and service at the level of
Minus hotels (Jumeirah chain ) is clogged )).
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3
November 3
Everything is at a very high level. Wonderful dinners, breakfasts, new rooms.
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4