My friend made a deposit for me when he booked, I stopped by Caspi at night and forgot to pick them up in a hurry in the morning. As a result, they did not return the 10,000 deposit when they called, the staff lied that I took cash from them!I hope the owners will take action
See original · Русский
1
Anonymous review
December 17, 2022
The liquid three. A word for an amateur. The location is normal. The room is clean only upon arrival. No one else is coming to clean up. The interior is quite normal, except that the windows are blowing and a broken door handle will go. I was pleased with the bed and very hot tap water. So be careful! The breakfast is typical. I'll probably come back here the next time I come. Good luck to everyone.
See original · Русский
Андрей Тышко
Level 13 Local Expert
June 17, 2023
The hotel itself was once good, 7-8 years ago.
He's dead now. The rooms need to be repaired. Very smoky. The carpet in the room was terrible.
The kitchen in the summer cafe is for an amateur.
When we were having dinner, we saw a couple of rats running past.
See original · Русский
Руслан Садиев
Level 14 Local Expert
January 20, 2024
A good hotel, and the value for money is the best, in my opinion, in Almaty
See original · Русский
Наталья Чайко
Level 2 Local Expert
August 7, 2022
Good afternoon, we booked a room at the business hotel almaty for 4 days in advance through Booking, we arrived from another city, there are no other places of residence anymore. When we came to the reception, we were told that out of 4 days they would be able to check us in only for 1 day, and then they evict us due to the fact that a dilegation from China would settle in, for which then there is a booking system if we were left with a child in our arms on the street in a strange city. I can't say anything positive about this hotel, and I want to warn everyone against booking in this hotel, you can also be thrown out on the street. The reservation was from 08/5/2022 to 08/9/2022.
See original · Русский
Kirill Magay
Level 3 Local Expert
June 23, 2022
Excellent service, rooms are always cleaned and well maintained,cleanliness is at the highest level,the staff is very polite and friendly,the food is very tasty,the restaurant is wonderful, the location is convenient
See original · Русский
Иван Варанкин
Level 7 Local Expert
May 10, 2022
Not a good choice for living. I arrived for one day. To the Bi-2 concert. Firstly, I was surprised by the deposit. It was necessary to leave 5,000 tenge. I've only seen this in Thailand. Secondly. There was one glass in the room for two. There were no shower attachment elements in the bathroom. But the most unpleasant thing is the clogged condensate drain in the air conditioner. After switching on, water was flowing elementary. Real rain on the bed and bedside table.
The bar didn't take the trash off the tables. There were crumbs on it. In general, it's bullshit.
See original · Русский
Жумабек Е.
Level 5 Local Expert
July 15, 2023
We went in vain, my wife and I went with advertising, we were not disappointed.
Only Chinese food lovers go. It turns out that the Chinese walk a lot. It is in a good place, but very unpretentious in care, but the prices are good and the same
See original · Қазақша
Ескендер Наврузбаев
Level 2 Local Expert
February 27, 2023
I have been to 50 countries, but I have not seen such a hotel, the water in the bathroom is leaking, the wind is blowing, it is cold, dirty.But the most obscene thing in the morning is that cold bread is not given on the instructions of the administration.Where is it seen when they tell you that the administration does not give bread
See original · Русский
Виталий Ермаков
Level 2 Local Expert
August 13, 2024
It's not 4 stars, it's not worth 2
See original · Русский
1
Рустам Куликов
Level 8 Local Expert
December 9, 2023
The kitchen does not work, the rooms are very worn out, I was on a business trip, if this is an economy, then it is doubtful.
See original · Русский
Марат Абишев
Level 3 Local Expert
July 19, 2024
👍👍👍👍👍CLASSSSSSSS
See original
1
Мухит Куттыкадамбаев
Level 6 Local Expert
October 20, 2021
the prices are good,
there is no division into 12/24
but, on the other hand, eviction at 12, whenever I stopped by, well, at a maximum of 14
the kitchen is normal, only the interior of the restaurant is not very good, but
breakfast is open around the clock without a Swiss table
See original · Русский
Алексей Диваков
Level 7 Local Expert
July 10, 2024
It's a bit expensive for such a hotel
See original · Русский
Имран
Level 6 Local Expert
May 10, 2023
We are 3 adults, and we were given a room for two.As a result, we had to bring the mattress into the room ourselves and sleep on the floor
See original · Русский
Руслан А.
Level 3 Local Expert
March 6, 2023
I didn't like the hotel, the rooms were dirty, the TV was wrong, in a word, I didn't see the repair
See original · Қазақша
Айнура Удасбекова
Level 6 Local Expert
July 18, 2023
It says 5 stars, the room In which they are located would not say 5 stars
See original · Русский
Сергей Левкевич
Level 3 Local Expert
March 26, 2023
I didn't like it. At night, water dripped from the air conditioner onto the bed. Breakfast is about nothing. I didn't like the room.
See original · Русский
Валери Григори
Level 5 Local Expert
April 26, 2023
The maintenance staff is not working well. There's dirt everywhere. Repairs have been done
See original · Русский
Нурсултан Адилов
Level 3 Local Expert
December 9, 2022
Clean, cozy room,good restaurant,good staff
See original · Русский
Фарход Омаркулов
Level 3 Local Expert
May 17, 2024
Very good 👍🏻
See original · Русский
1
Венера Гумарова
Level 3 Local Expert
December 21, 2023
I don't recommend a terrible place to anyone
See original · Русский
1
Казнагуль Муратасилова
Level 8 Local Expert
January 29, 2021
The guests were accommodated. They liked everything. They asked to change to a warmer room because there was a baby. They changed it without any problems. The staff was polite and attentive. Thank you very much!
See original · Русский
1
Павел
Level 7 Local Expert
June 15, 2023
A good and inexpensive hotel!
See original · Русский
Булат Ахметов
Level 3 Local Expert
December 7, 2021
Terrible hotel
Terrible breakfast
Dirty
In the first photo it's the whole breakfast
And on the second floor, this tray was just on the floor for 2 days
See original · Русский
1
Сссс
Level 3 Local Expert
September 17, 2023
Good atmosphere
See original · Русский
1
Айдар Назаркан
Level 8 Local Expert
January 14, 2024
A good place
See original · Русский
Павел Гордиенко
Level 16 Local Expert
March 9, 2020
It's not 4 stars, it's a maximum of 2.5.
Room cleaning every other day, sometimes after 2. Breakfast is just what they gave, the coffee is not delicious. The mattress is cheap, not comfortable. The code's toiletries will be brought when not. On the plus side: the rooms are large.
See original · Русский
1
Zhanara B.
Level 3 Local Expert
November 14, 2019
More than once, events were held in the banquet hall and on the summer terrace. Excellent cuisine 👍🏼 A cozy hall and a beautiful terrace in summer!
See original · Русский
3
Шынгысхан Уткелбаев
Level 3 Local Expert
January 22, 2024
Clearly💨🤙
See original · Русский
шынгыс кастенханов
Level 3 Local Expert
September 14, 2023
Spacious.
See original · Русский
Иринка
Level 5 Local Expert
May 14, 2022
Clean, cozy, the staff is polite
See original · Русский
Vladimir Shayakhmetov
Level 8 Local Expert
May 22, 2021
I really liked it! The hotel is super! I advise everyone! Super!))
See original · Русский
1
Куаныш Серкбаев
Level 12 Local Expert
November 28, 2021
Pleasant atmosphere, convenient location!
See original · Русский
Convention
Level 11 Local Expert
November 18, 2021
A ramp at the entrance for people with disabilities is not convenient and not according to the standard
See original · Русский
1
Куанышбек Инсенов
Level 8 Local Expert
July 10, 2022
This is a great hotel! I recommend it!
See original · Русский
Damira I.
Level 4 Local Expert
February 12, 2019
We went to karaoke, everything is fine with him. There is a note on the kitchen. We ordered a meat mix, brought the warmed-up leftovers of barbecue steaks and poured sauce over it, like we won't notice what's underneath! And I know what your meat mix really looks like.
See original · Русский
2
1
Doynyak Vladimir
Level 13 Local Expert
March 3, 2018
In general, a good hotel, there are minor drawbacks, the staff is not sufficiently trained, they are frankly bored at work, they stick in the phone, different shifts do room cleaning in different ways, they forget to put something down or put it away. Often, just for show, they make the bed and that's it. The quality of cleaning is not stable, although it cannot be said that it is dirty.
See original · Русский
3
Виталий Мск
Level 11 Local Expert
March 18, 2018
It totally sucks. Located in the industrial zone, the name does not justify ANYTHING. There is not even a landline phone connection from the hotel!!! Business!!! The rooms are in good condition, but smoky. On the third floor, all rooms are connected to the old ventilation system. The noise is incredible. It does not turn off... No way. The issue is solved only by moving to other floors. I do not recommend it to anyone.
See original · Русский
3
1
Петр
Level 21 Local Expert
October 21, 2019
A good hotel and the location is convenient. The only problem is with the connection. WIFI is not working properly. And this causes difficulties
See original · Русский
1
2
Я
Level 21 Local Expert
March 30, 2021
A decent hotel in this price category
See original · Русский
1
Раушан нургалиева
Level 11 Local Expert
February 25, 2023
Nicely
See original · Русский
Алимбаев А.
Level 3 Local Expert
January 4, 2020
Very conveniently and comfortably located ***** stars
See original · Русский
3
Артур Ток
Level 15 Local Expert
August 22, 2021
The price is quite high quality.
See original · Русский
1
Alexandr K.
Level 10 Local Expert
November 19, 2018
A good hotel in terms of price/quality ratio. Clean, the sheets are snow-white.
See original · Русский
3
Асхат Елеусизов
Level 4 Local Expert
February 16, 2020
I stayed earlier, a year ago, there was a good hotel, now the room is dirty.
See original · Русский
2
Арам Долханян
Level 10 Local Expert
October 22, 2022
A clean three
See original · Русский
Камилла п.
Level 5 Local Expert
February 1, 2020
Cozy, not expensive, polite staff! I advise you!
See original · Русский
2
Оксана З.
Level 4 Local Expert
April 19, 2019
Disgusting hotel!!! She lived in a suite (505) room.
I don't even want to write anything!
There is no customer service!