5 Element

Rating 4.5
492 ratings
Rate this place

111 reviews

Level 7 Local Expert
January 6
A very good range of products. You'll always find what you need. Kind staff. Recently renovated, the store has become even better and more beautiful!)
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Level 14 Local Expert
January 28
It's a good store! Great selection! They will always help and prompt you! We bought a robot vacuum cleaner, and we got to Karina's consultant! A very pleasant and knowledgeable girl! I prompted you, I told you! Thanks!
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Level 2 Local Expert
November 27, 2023
I haven't visited this store for five years, and on Saturday I was eager to make a purchase, the prices were at the checkout... 169p and 239p... Yesterday I went, there was already no price of 239p. They gave me the wrong thing... Yes, there were also some two 5.60 key chains in the receipt. Not only did I not need them for nothing, so they did not give them to me at all. Today I went to sort it out... They looked at me like a fool, everyone came together... I kind of hid the key chains... So I only saw at home in the receipt that they should be... That's just me thinking, why do I need them at all??? Today they exchanged the goods for me, but they also told me to pay 10p extra... While they were writing out some papers and when they came to the cash register, it already turned out that I had to pay 40p extra. A complete scam! And as a result: the price was 239p at the checkout on Saturday...and for me, the whole purchase cost 323p 90k yesterday + 40p today. I won't set foot in this store again!!! Take care of your money and nerves!
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Level 3 Local Expert
February 22
Disgusting service from sales consultants. Complete indifference to the needs of a potential buyer
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Level 8 Local Expert
December 4, 2024
They work hard. You can't go there with your wife! When buying one good expensive product, the wife throws a bunch of small things on top, which can be compared with the main purchase in price! And they have heat, passion is simple! So they pickle you all together! Therefore, we have to pay off!)))
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Level 9 Local Expert
February 8
The stand with the light bulbs is very inconveniently located, it is impossible to choose it yourself, the consultant submits it. You tell the consultant to submit one thing, and he gives you something completely different at his discretion, which in his opinion suits you better. It is necessary to train consultants better, as they do not understand what they are selling.
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Level 8 Local Expert
January 11, 2024
A wonderful store. There are all household appliances. Installments (very convenient) That's just a pity, there are no good consultants
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Level 3 Local Expert
December 29, 2024
The consultant in the TV department has a very aggressive sale. You ask me to tell you about one thing, to which you get a short answer "it's better to pay extra and buy a brand" (the characteristics of a Brand and a NON-Brand are the same ...). After such a "consultation", I really don't want to buy anything in this store.
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Level 7 Local Expert
September 22, 2023
a good store, but it will be cheaper via the Internet. Plus, consultants like to evaporate, which is more expensive (when the characteristics of the equipment are the same). I would also like to have more choice (but you can order online)
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Level 7 Local Expert
January 12
Excellent repair, excellent staff.
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Level 2 Local Expert
May 5, 2023
The staff is responsive, tells and shows everything clearly.The choice of goods is not bad, you can choose according to price and quality.Discounts and promotions are pleasantly pleasing.
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Level 8 Local Expert
January 10
Good equipment is the main thing with a guarantee
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Level 4 Local Expert
January 1
Sometimes there are lucrative offers.
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Level 8 Local Expert
July 2, 2023
I love this store.I always go shopping here.Sellers are attentive and provide excellent advice
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Level 5 Local Expert
December 14, 2024
Qualified employees
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Level 6 Local Expert
January 7, 2024
A lot of things were bought in this store, but with the advent of an extended warranty, it is difficult to refuse it when buying something.
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Level 20 Local Expert
September 1, 2024
A good home appliance store
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Level 5 Local Expert
January 19, 2022
Disgusting warranty service, after buying the kettle, it stopped working after 5 days, the store refused to change it, sent for repair ten days later, the answer came allegedly the kettle works without defects, after five days of use, the story repeated, filmed how the kettle did not work or it needed to be turned on for five minutes, went to the store and asked for it to be returned money, in response, the manager and the seller only laughed and said that these were my problems and we would not return the money and send it back for repair, and the video that blurs the fact that it does not work does not interest anyone, but the kettle lives its own life.
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Level 15 Local Expert
April 26, 2022
A good store, the staff is highly qualified, they know how to present products, the choice of goods is great, discounts are good, they go with time, well done, they keep it that way
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Level 12 Local Expert
June 16, 2023
Whatever you buy is 2 times cheaper in Russia !!! The staff is not bad but wants the best guys lower the prices let me buy something at least
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Level 11 Local Expert
July 22, 2024
It got better after the repair Consultants are too intrusive , the desire to be in the store immediately disappears
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Level 5 Local Expert
November 9, 2022
The guys are managers (sellers??) they allow themselves to swear in front of the client. The equipment they sell is poorly understood. This did not happen before (2 years ago). And now it's bad, bad and not good.
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Level 10 Local Expert
October 23, 2023
I bought a gaming computer, dota at 30 fps, thank you very much 🥰
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Level 3 Local Expert
April 28, 2021
Mom bought a phone yesterday, because the old one broke down suddenly, and I work in another city, she went by herself. I chose the model and suggested it, instructed it not to agree to any additional guarantees and services. As a result: she strayed from the additional warranty without any problems (although they were very insistently offered); the case was given to her (at the same time they did not even say that there is a case in the kit, in a box with documents !!!). She also bought glass (she kindly refused the service of gluing glass at a cost, as well as the glass itself). My mother refused the kind offer to set up the phone, but the consultant was very persistent, explaining that she could almost live without them. Mom held on tenaciously and did not give in. The consultant printed out a separate receipt for each product and sent it to the cashier to pay for it. Standing in line, mom reviewed all the receipts in her hands and to her surprise found a receipt for setting up a phone for 78 RUBLES!! I didn't swear at anyone, because I have it like that, I just crumpled it up and threw it away. And at home, my 12-year-old sister set up her Google account, pasted glass, downloaded all the necessary applications and copied contacts. Be vigilant, take care of yourself and your loved ones.
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Level 2 Local Expert
November 3, 2023
If the refrigerator is broken, whatever you want, do your problems, call the master yourself
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Level 4 Local Expert
July 26, 2022
The staff is strange, two people from the same department, courting one customer.As a result, it took about 20 minutes for attention to be paid to me) In order to buy an item, I spent almost an hour.
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Level 9 Local Expert
January 8, 2024
Poor choice . In comparison with the store on K. Marx
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Level 11 Local Expert
February 17
That's all right
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Level 9 Local Expert
May 23, 2021
Of course, there is a lot of choice. There are almost any household appliances. Discounts from time to time, promotions of all kinds. Prices for everything are as if these goods were transported from Mars
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Level 3 Local Expert
December 29, 2021
I often buy in this store, a very good choice for buying a gift, special thanks to the consultants!
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Level 7 Local Expert
October 6, 2024
👍
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Level 5 Local Expert
January 15, 2022
The store is good, I can't say any significant disadvantages. The staff is polite, ours quite often buys something there
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Level 21 Local Expert
November 6, 2021
A good store with a fairly large assortment of electrical equipment and other products.
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Level 3 Local Expert
March 4, 2021
Good afternoon! Please accept my master's application, which I made a week ago!! A senseless waste of money when buying protection +, because after leaving a request for repair of a washing machine, they called me back to clarify the time, not knowing my work schedule, I said I would call back, after that no one answered the phone for several days and did not call back themselves!!!! How long to wait?
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Level 5 Local Expert
December 24, 2019
The childhood store. Previously, it was only in this store that you could buy equipment for every taste and budget. It is a pity that now, due to aggressive marketing schemes, the entire Fifth Element network has turned into a machine for divorcing naive buyers. This is primarily evident in the attitude of the store's employees to the customer, starting with the level of competence in the assortment. The facility itself is located in the city center, inaccessible to people with disabilities, and not accessible to people with low incomes, considering that there are already a lot of competitors.
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Level 7 Local Expert
February 23, 2021
Last year we bought a coffee machine with an additional warranty. A couple of days ago at 11 (!) pm they arrived and took them for warranty service, they have been saying for 2 days that they are about to bring them in 1.5 hours, and now they do not pick up the phone at all. The coffee machine is great, but here's the service and extras. The warranty is useless.
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Level 10 Local Expert
April 17, 2021
Good consultants. There were no questions when working with the return of the product and replacement with a new one. Everything is fast and efficient. Thanks!
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Level 13 Local Expert
May 20, 2021
Large selection, availability of discounts and installments. Pleasant, polite staff will explain and show you.
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Level 23 Local Expert
June 30, 2022
A large electronics and electronics store. The prices are amazing
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Level 18 Local Expert
October 6, 2023
Large assortment, reasonable prices.
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Level 4 Local Expert
December 20, 2019
A good store. A huge selection of equipment for every taste and color. Nice prices, lots of promotions!!! Responsive staff, professional advice.
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Level 7 Local Expert
June 26, 2023
The quality of service is minus one
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Level 7 Local Expert
August 30, 2021
I really liked this store.I don't think anything has changed.The service is at the highest level.There is no time to visit now, but we will have to look in.
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Level 7 Local Expert
January 15, 2021
It's a good store, but the old format, it's high time to rebrand. And so the product, the quality of services, the staff, is no different from a modern store
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Level 4 Local Expert
August 11, 2021
Annoying consultants, unreasonably expensive goods when you can find much cheaper in other stores.
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Level 3 Local Expert
October 31, 2021
The good old 5 element, as the store itself pleases, and the staff always pleases🙂
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Level 9 Local Expert
November 2, 2023
A good store
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Level 10 Local Expert
July 30, 2021
A good choice of equipment, it's a pity there are no fans . P.S. fans have appeared, five stars
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Level 8 Local Expert
April 9, 2020
Everything is at a high level. There is always a wide range, good prices, trained staff, interesting promotions.
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Level 10 Local Expert
May 22, 2022
A great store. Pleasant staff
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