5 Element
Business hours
Closed until 10:00 AM
Directions
Piatrowshchyna
590 m
Univiersam Valhahrad
182 m
Similar places nearby
260 reviews
November 24
I was very disappointed with the approach of the staff. My task was to buy an inexpensive vacuum cleaner up to 200 rubles. I went to the consultant, it turned out that there were practically no such products available, so the consultant could not tell anything about them. He began to offer expensive models. Although I set a completely different task. Another consultant also did not tell anything, said that they were all bad, the same and such, they say, are not for sale. I asked who could help me, but no one reacted, everyone dispersed, recommended to look on the Internet. I don't understand why consultants start selling the most expensive products without listening to the needs of the client. Really, in order for the requested product to be sold to me, I need to tell you why I need such a vacuum cleaner. In general, I left the store and bought it in Electrosila and also with free delivery. I was very satisfied, the vacuum cleaner works for its tasks with a bang! It's good when managers hear requests, and not just try to make a check and refuse small amounts.
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1
August 11
The overall impression.... oh yes! I want to express my impression:
let's start with the fact that SMS messages are constantly coming to Viber content like - you have a lot of bonus points, buy faster or they will burn out. Well, it's time, I needed to buy a gift. and so I'm a naive Chukchi guy going to the 5th element, I think okay, and I'll buy a gift and spend bonus points, which, by the way, have accumulated far beyond 100. I came to the store, called a consultant and showed on the phone the product that I want to buy as a gift, while immediately asking how much I can pay with bonus points and how much the purchase will cost me. the consultant kindly looked and told me the cost, she was satisfied with me, and since the goods were not in the store, she offered to arrange delivery to the store from the warehouse, OK, they were issued, and please note that the consultant did it, and not I put something there in the phone.
I received a notification that the product is in the store, I take my wife, I say let's go get a gift .... then, like in a bad movie, a consultant comes to check the package and gives a check, go to the checkout. I give the receipt at the checkout and the cashier tells me the full cost of the goods, I say, nenene, it won't go, what a scam, she says, go change the receipt, go back to the consultant, and she tells me - ... to you, and not a discount, there is no discount on this product, I say, let me, I did not come up with this, your employee placed the order .... in short, as a result, I left without drinking salt.
I came to the 5th element out of desperation, and now I won't go anyway, I'm really tired of the bestial attitude towards people.
On this, let me take my leave, that's enough!
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3
1
November 15
I recently bought an Apple watch here. I am satisfied with the service, there are no questions for the staff. The discontent lies elsewhere. Why do they open expensive equipment to a customer who can refuse to buy? You also have storefronts where you can pick up the same watch, look at it, attach it to your hand, etc. It was not very pleasant for me to buy an already opened package of goods that had been opened before me. I understand that everything was fine with the watch itself, they were new, not activated, but after all, one of the main points in buying equipment of this brand is that you open it yourself/you tear off all the labels, stickers, and pieces of paper. Of course, I did not force them to give me a new unopened box, I probably still felt ashamed to throw a tantrum, but still, there was not a pleasant aftertaste.
See original · Русский