5 Element
144 reviews
October 4
I bought a steamer. The store is cozy, the staff is patient, I couldn't decide for a long time. The consultant girl told me about the same models several times, helped me compare them, and in the end I left with a purchase and a smile. In the store, you feel that you are welcome and it is pleasant to make purchases. And the steamer is already 4 months old-it works perfectly.
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July 16
Responsive consultants who do not try to sell everything in a row, but still objectively talk about the pros and cons.
A wide range of products;
It is possible to order online on the spot if the product is out of stock;
Fast delivery time;
The ability to check the performance of the product on the spot.
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December 2
I brought a Polaris PHB 1589AL Cube blender to the service center. It was still under warranty.
The blender broke down within a year. Its plastic parts just melted during use, although I used it very carefully.
I was surprised that no one informed me that the repair was refused. It was only upon arrival that the employee told me: "Unfortunately, the repair was refused." I mean, she doesn't even know how or what to explain to me. And she shouldn't, how could she know all the details. She might have wanted to help, but she couldn't.
I don't go to Element 5 anymore and I won't recommend this store to anyone!
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September 11
I bought a washing machine here. I bow low to the consultants! We helped you choose a model that fits the size and functions. The delivery is also on the level, everything was delivered on time, connected without unnecessary questions.
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August 29
Great store! A huge selection of models and pleasant prices. The store is nice to be in, the atmosphere is cozy.
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September 16
I love this store, cozy, friendly consultants will always help you choose exactly what you need, and excellent guidance.
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April 22
Overall, I am satisfied with the Fifth Element store. A wide range of products is presented here, and the prices are quite reasonable. The store staff is always ready to help with the selection and answer questions.
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August 30
It seems to me that the employee at the delivery of the goods should be directly engaged in the delivery of the goods, and not advising customers (the consultant at the same time wandered around the hall with a bored look). As a result, the elementary one-minute operation to receive the pre-paid goods was delayed for more than 10 minutes
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November 19
I recently ordered a 1TB drive, ears and a memory card on the fifth element's website. I immediately started playing at home, it works without brakes, the memory is a cannon, it just flies, the sound is good. The store did not disappoint, everything is good!
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October 12
On the website, I chose a tablet as a gift for the girl. I came to the store to take a look. I took it in installments. Everything was done quickly, the consultant was clearly fumbling, he gave good advice on the inside.
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August 27
I made an order in the online store. During the day and without delay, he was already with me. Couriers lifted the vacuum cleaner into the apartment without a single scratch and even helped to install it in place. Thank you so much for such a service!
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November 23
I took a new kettle in the 5 element. The girl helped, did not hurry, gave herself to hold in her hands. With the purchase of davoln, the old one will move to the ducha. I'll be back to the store later. thank you!
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November 28
One day I discovered that Khan's refrigerator. I had to buy urgently. We needed it to be delivered quickly. Everything worked out with the delivery! Super service! The refrigerator itself is cool.
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October 7
I was looking for a simple washing machine for the country. I found it quickly, it was delivered two days later. I liked that the courier took his time, was friendly, although the road to us is not wow how smooth.
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September 14
I took the TV in installments. They took shape very quickly, which pleasantly surprised me. True, they arrived 10 minutes later than promised, but this is not critical.
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August 23
They arrived quickly and the equipment is of high quality. The refrigerator was in place on the same day, everything works fine. The couriers did well, they brought it in carefully. Thank you for such a service!
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February 22
The store is very small, the assortment is not large. I turned to a store employee for help, asked if you could advise on tablets, he confidently said yes. I asked if the honor pad x8 supports a stylus (I'm ready to purchase a stylus separately), he went to look for information on the computer. When he returned , he replied that he did not .
I hesitated and Googled on the Internet, it turned out that this version supports a stylus :(
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October 26
Good sellers who know the range! We just came to see, to get a price, ears with a TV)
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September 30
Slowly. There is no service. Under warranty, he left the steamer, returned it in the same non-working condition, and the employee also decided to cut himself off from the work computer at the workplace.
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November 26, 2023
Polite staff who know their job and are well-versed in the assortment. The location is convenient and affordable. Parking is cleaned and cleaned.
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December 10
I often buy something in the 5th element. I use bonuses for previous purchases. It turns out to be more profitable than anywhere else
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July 9
Excellent professional sellers. But it is insanely hot, for some reason the air conditioners do not function in the heat.
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December 4
it is very convenient for me to order on the website and pick up in the store. There are no queues, they did not fail in terms of deadlines.
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December 22, 2023
I booked the product at this address, since there was only 1 product available on kulman, I come, they say that it has not arrived yet or is lying here (pointing to the boxes), but I will not disassemble it now, I said that a message should come to Viber, although the bot did not say anything in tg, except the fact that the product will only be there for 3 days.as a result, 10 minutes after leaving the 5th element, a message comes from Viber that the product has arrived
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January 13
This is the second time I have made an order with delivery to this store, and everything is very difficult, it takes a very, very long time to get an order. It is impossible to get through, no matter what number you call. There is very little choice to go to the store, why it was opened, it is interesting and not clear. At least there are 5 such elements
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August 5, 2023
Приобрели в данном магазине холодильник с доставкой. Обещали доставить в назначенный день в интервале с 11:00 до 16:00.
Нас заранее уведомили, что по квартире такую технику не доставляют (т.е. заносят в коридоре, а дальше сами).
Т.к. коридор узкий и холодильник занимает весь проход, наняли людей, которые помогу перетащить холодильник по квартире.
В итоге в назначенный день к 16:00 доставку так и не дождались.
Несколько раз набирали в службу поддержки в попытках узнать когда же всё-таки привезут, но ответ один "в ситуации разберемся и перезвоним". К слову, так ни разу никто и не перезвонил.
Весь день ждали доставку, но доставили только в 20:00, когда перемещать по квартире было уже некому.
В службе поддержки решить проблему отказались. Посоветовали разбираться с ребятами из доставки на месте (за свой счёт естественно). Сотрудники колл-центра без "звонка другу" ни на один вопрос ответить не могут, постоянно берут паузу.
Вторая попытка подружиться с данным магазином и, к сожалению, очередная неудача....
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July 3, 2023
Небольшой магазинчик, соответственно консультантов не очень много, а посещаемость высокая. Но консультанты стараются всем помочь в выборе, это большой плюс.
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December 14
I like to buy goods in the 5th element, there are always good discounts and cashback, which can be used for the next purchases.
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September 18, 2023
Очень люблю этот магазин. Много товаров. Вся бытовая техника в моей квартире куплена именно здесь
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December 12, 2023
It's a small shop, but there's a lot of choice, the sellers are polite, it's nice to communicate
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January 5, 2023
ассортимент маленький, покупал наушники. Консультант предложил не вскрывать , тк наушники были в подарок. После вскрытия коробки обнаружил, что одни наушники были упакованы в защитную пленку, чего не было на вторых.Так же на вторых присутствовал люфт крышки кейса, чего не было на наушниках, которые были в пленке. Наушники были полностью идентичны. Итог - продали бу товар под видом нового , за полную стоимость. По функционалу наушников претензий нет, но все равно ситуация не приятная
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March 24, 2023
Персонал вежливый, выбор товара не очень большой, парковаться фактически негде из-за близости Комаровского рынка. Качество товара хорошее.
December 22
Consultants are always busy, there are no replaceable filters.
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December 8, 2023
A small assortment, it is not always necessary to have in stock. To catch the staff of the codes, then they will help. Who understands, and who does not understand anything
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1
December 2
The staff has been working for a very long time.
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December 10, 2023
There is little choice (((because the store is not big, and there would be more specialists because I waited a long time for someone to be free...
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January 26
It's a great store, even if it's small. Fussy staff.
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September 3, 2022
Классный магазин возле Комаровского рынка .
Бытовая техника в ассортименте,но я там покупаю через интернет наушники, повер банк,умные часы и.д.
А ещё есть бонусы если есть карта,хорошие бонусы.
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December 10, 2023
There was a small selection of equipment, there was an unpleasant consultant at the coffee maker department
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March 12, 2022
Пришёл в данный магазин уточнить про заказ около 17. Мне сказали что машина принимает - надо погулять около часа. Пришёл чуть больше чем через час - тишина. Уточнил ещё раз - опять сказали надо ждать. И добавили магазин работает до 19.00. Отношение ужас. Если бы сразу сказали что возможно сегодня не успеем - так я бы не ждать и не тратил своё время. Все понимаю. Параллельно послушал как общаются продавцы - тоже так себе. В общем уехал и остался недоволен. Жду дальше свой заказ.
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March 29
The store is small, the choice is minimal.
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April 25, 2022
Маленький магазин с очень маленьким ассортиментом товара, консультанты в магазине ,как пленные румыны еле еле передвигаются, информация на витрине и на сайте расходятся,консультанты не о.ладают достоверной информацией. Парковочное место не организовано и по близости очень тяжело найти .
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February 21, 2022
Маленький магазин. Всё в куче, места там не хватает катастрофически. Также не хватает консультантов, чтобы помочь с выбором. Если есть возможность я еду в более крупный магазин
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May 6, 2022
Позвонил в ваш сервис - ответил оператор Вадим 277, с в простым вопросом о времени уведомления заказа, вынужден был 10 минут выслушивать не нужную информацию. Такие операторы отбивают желание повторно обращаться за приобретением товара.
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February 11, 2022
Крайне разочарованы в программе"Защита+". Покупали программу,т.к. стоимость приобритенного телевизора была достаточно высокой.Мастера поломку не обнаружили,хоть она и есть! Соответственно ничего не отремонтировали и вернули телевизор обратно. Никогда больше не воспользуемся не работающей услугой.
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August 9, 2023
Обслуживание хромает. Пять консультантов всегда вместе - не дозваться никого)
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April 11
A small assortment.
See original · Русский
August 9, 2021
Часто заказываю товары на пункт выдачи. Сотрудники все хорошие, четко все объяснят и покажут. Девушки на кассе посоветовали заполнить анкету на карту их магазина, мне сразу за это пришли бонусы. И списания сразу их. Спасибо!
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September 12, 2022
Неплохой магазин сети, на удивление, всегда грамотные консультанты
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November 4, 2021
Ассортимента не так много, но все равно найти можно, особенно с консультантами, советую, если нет необходимости ехать в большие ТЦ за покупками
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