5 Element
82 reviews
October 17, 2024
The store is nice, the staff is polite, but there are two disadvantages... 1) they offer an extended warranty, (for some products it is really necessary)
2) and the second minus, the money for the unused warranty is transferred to the card, and you can pay for another product with some percentage. It is better to return cash for an unused warranty.
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1
January 22
We bought a kiwi TV with plus protection in this store, brought it home, turned it on, only YouTube works, and sometimes it's not always okay, sometimes the image is in pixels, the netflix application that was in the factory firmware shows pixels, KinoPoisk and the hall as well. They handed it over to the service , and in conclusion they wrote that the service is not responsible for the operation of third - party applications . And according to the protection program, no one wanted to remant it to me for 200 rubles. They were given away for this protection just like that ..... I advise no one to buy anything here at all, much less take protection, etc. Pay the money, and there will be no repairs.I am attaching a photo of how the TV viewer works. It's better to buy equipment from a less hyped store that values its reputation.
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1
December 2, 2024
I would like to leave a review about the store on Sovetskaya Street. So that other people don't be led by consultants who just sell the product and hang noodles on their ears.
My mother turned to this store to buy a TV, they helped her choose a TV. And then they began to explain that the TV is flat and the sound in it will be bad and therefore it is necessary to purchase a speaker system for it. At the same time, please note, no one turned on the TV and showed what sound it was.But the beliefs of the seller of the "dilution" were so convincing that mom went and safely purchased it all. TV and speakers for the price of a TV! When we came to my mom's house to help install all this, we were just shocked by this acquisition. The TV was going great and the sound was great. Therefore, without taking out the speakers, they were taken immediately back to the store. In the store, of course, no one wanted to take anything from us. With great pleasure, they gave us a book of complaints and even told us which office we could go to the city executive committee and continue to complain. Which is also somehow very strange for employees?!It turns out that the bosses encourage this kind of "divorce" in the store, since the employees react so calmly to this and also advise themselves where to turn next.
Never in my life would I advise anyone in this store to listen to sales consultants!!! They will lick you right away and tell you fairy tales, just to give you more goods, and then they will stand and haughtily say that these are your problems.
See original · Русский
1
October 20, 2024
Retail chains selling electronics are becoming obsolete.
All trade goes online.
The large area of the 5-Element store and a large staff of employees give a high mark-up on the product.
See original · Русский
December 18, 2024
Unfortunately, the work of consultants leaves much to be desired. They cannot give advice on the product, do not take the initiative, and if you need to get information, you have to call them.
However, it is worth noting that the cashiers in this store are very polite and friendly. The range of products is diverse, the choice is wide. (it concerns this particular store)
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1
December 7, 2024
Great store, great selection, discounts, promotions, friendly staff, affordable loans and installments.
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1
March 28, 2024
A large selection, a spacious store, pleasant sellers. Affordable prices. You can arrange credit and installments on the spot. Convenient access. Large parking lot. There are places for the disabled
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1
1
February 25, 2024
I believe that the 5 element store chain does not deserve a single star.
A Leader sewing machine was purchased in the city of Baranovichi, Korona shopping center, 5 element store. At home, they saw a malfunction in the line selection regulator (the wheel does not turn)
On the same day, literally 2 hours after the purchase, they returned to the store.
After complaining to the Expert, they heard the words "You don't have to tell me anything, I don't understand anything about it anyway." The question is, how do you hire employees? And, please, do not write a hackneyed phrase in the answer: "employees will receive additional training." Somehow I don't care what happens to them.
After making sure that the regulator was really not working, the machine was sent to the "service center". Let me remind you that after the purchase, we did not use the sewing machine for its intended purpose even once.
After 10 days, I received an SMS that the machine was ready for delivery. Answer: the machine is fully functional. But the line selection knob, as it did not spin, does not spin.
Compared with the same typewriter in the window. The display case is fully operational.
In the end, what do we get? The 5-element store sells equipment of inadequate quality. (factory defect). The service center does not see any malfunctions (is there even a service center? Or do you take the equipment to the warehouse to stand for a couple of days?) this is an opinion because this malfunction is immediately visible.
They gave away the machine for protection +, although this is the manufacturer's fault and yours. The warranty has not been extended. The car left again for an indefinite period. LET ME REMIND YOU THAT THE MACHINE HAS NOT BEEN USED FOR ITS INTENDED PURPOSE SINCE THE MOMENT OF PURCHASE.
I thought that in such a store, quality comes first, but I realized that it was better to buy goods at the market or at other sites. The nerves will be intact.
How do you check the product before putting it on display?
Why doesn't the consultant check the product before packing? Why do you give a guarantee for something you are not sure about?
How has your network not been shut down yet?
How beautifully sellers hang noodles on their ears before buying and how careless employees are after. In the plan: "what do you want? Yes, we also see a malfunction, but the service center... can't do anything to help. It's not our fault."
I DO NOT RECOMMEND THE 5TH ELEMENT AS A STORE.
It is clear that we will achieve nothing with this review, but after reading it, other people will bypass this network.
See original · Русский
3
1
May 15, 2024
Absolutely incompetent staff. I usually study the product of interest online and order what suits me according to the characteristics. But twice I had the temerity to turn to "consultants", since the product was needed "here and now", and all two times I was faced with the amazing incompetence of the staff. Case 1: I needed a hair trimmer on a battery, it was bought as a gift day after day, to my question about the power supply method, the "consultant" replied that it works both from the mains and from the battery. Having already come home and studied the product in detail, I saw that it works only from the network, which fundamentally contradicts my request, immediately voiced to the "consultant". The product cannot be exchanged and returned, so 139 byn flew into the pipe.
Case 2: I looked in to buy a water filter and a cartridge for it. I chose the jug with some help from a "consultant" (the help consisted in the words "I use this at home and advise you"), and I ask you to give me a cartridge for it. The girl takes a box with three cartridges from the counter and says that they will perfectly match my jug. After the purchase, having already unwrapped the goods at home, I saw that the cartridges had a completely different shape, and only a person who had not graduated from the 4th grade of the parish could confuse them. The package is opened, one cartridge out of three is in the water, so no one will refund me. 23 byn also flew into the tube.
Conclusion: I do not advise contacting "consultants", I advise you to study the product yourself and buy what really suits you, otherwise you risk losing your hard-earned rubles to the income of a large soulless corporation.
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2
2
April 10, 2024
A wonderful store of batteries and electrical equipment!
Excellent staff who will always come to the rescue and tell you which product is best to buy!!!
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1
September 28, 2024
I strongly do not recommend this store!!!! I really agree with many of the reviews " why hasn't this store been closed yet "
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1
January 22, 2024
The store is located in the Korona shopping center... The standard store of the 5 element chain.I didn't really like the store's opening hours on weekends: it's not enough until 17.00....
See original · Русский
December 29, 2023
Never take into account the information on the store's website about the availability of the product. According to the consultants themselves, it does not correspond to reality at all. Online orders are handled disgustingly.
To summarize: only a personal visit, and when ordering through the store's website, immediately clarify the situation by calling the store, the order processing status is a complete mess.
See original · Русский
1
October 20, 2023
A very decent store, a huge assortment, in the absence of the store itself, you can order on the website and pick up the goods in two or three days. Stocks can also be caught not bad .
Sellers are qualified, in the majority, but sometimes they try to push in, obviously "necessary" additional agreements
See original · Русский
February 8, 2024
A lot of cool equipment, normal prices. There are some nuances with the return of various goods under warranty.
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3
March 8, 2023
A good store. A variety of goods. Regular discounts, which are always available on the Internet and through special printed booklets. Sellers inform customers well when choosing a product, so it is very pleasant to make purchases.
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2
1
November 14, 2023
A large hardware store. I put 4 stars because not always the consultant can tell you about the product. If there are interns, let an experienced consultant stand next to them
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3
April 5, 2023
I like the store's range of products and service. Always attentive and competent consultants. IT specialists work well.
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2
2
September 15, 2022
I bought a lot and the goods were of poor quality.The money is not refunded. Everyone is on the sidelines, laughing when filing a claim. There is no need to buy more. Check the goods and electronics very well. Otherwise, you will be left with a bad product. It is very difficult to return. Only if it is completely non-working. It will be buggy.An expert will determine them as normal. Be careful... And it's better not to buy anything there, otherwise there is a high probability of disinformation, and wasted money. They're still getting more expensive for this. More expensive than the competition...
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October 22, 2023
The staff is rude when choosing a kettle, they judged for the choice, they said this kettle is bad and will not suit you, I have one question for them, why would you sell a kettle that you yourself say is bad?
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1
1
September 27, 2023
Since Sunday, we can't wait for a clear answer about delivery, logistics is working terribly, it's not coordinated. Wednesday in the morning we are waiting for a call and delivery, again it is unknown, the manager answers uncertainly, like not in the delivery course. horror.
See original · Русский
December 3, 2022
The service is disgusting. Sometimes you just come in to check the price, look at something, so the staff will come at you with various offers, just fight back. And here, I came with a clear purpose to buy, so it's not that no one came up, I didn't find the right person myself and the rocks. I stood for half an hour near the vetrina. The wonderful staff showed up just to close the store.
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4
October 26, 2021
The staff does not understand what they sell. Do not expect a discount when selling from the showcase. Also, the staff is very, very unqualified when buying goods from them, their duty is to tell everything about it and show it, and then when I bought the thing from them, I came because there was no detail as I thought, but it was hidden in a place where batteries should be. I came and said I'm sorry, there is no detail and she told me, young man, do you understand this at all, that's where this detail is located. That's the point that I come to the store and buy this stuff from you and you must and must tell me in advance that it is there and not be rude about what I buy 1 time in my life.
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3
November 24, 2022
They tried to cram an unnecessary warranty on the product, after the refusal they began to treat it "like a pig", they did not provide assistance in checking the equipment, they tried to sell completely unnecessary goods. Terrible service, terrible staff!
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3
September 2, 2024
The best service!
See original · Русский
2
February 4, 2022
A good store, an excellent selection and a diverse range of products. One thing bothers you when you come to buy a TV, but they try to sell you, and as a rule they sell you an acoustic system, and both. It's very stressful. I wish it wasn't so intrusive.
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October 24, 2022
A good store, I buy equipment from time to time, everything is fine. I have never encountered a marriage. The consultants are competent, they can give advice on the product.
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October 18, 2022
The staff is just a bomb, there are a lot of goods, even if something can not be ordered through the online store, there are no complaints about the work of the store at all, I like it))))
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July 9, 2022
There is a large selection of goods, there are discounted goods, all the goods that I bought there correspond to the stated characteristics and, most importantly, they still work
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August 28, 2021
A good store, which cannot be said about the negligent smoking employees who set up a smoking room from the bike park. Bicycles are sprinkled with ashes, and money changers and children are smoked, they do not respond to comments. They sit like chickens on perches and smoke. Please contact the store's management, give them some kind of smoking area or transfer the bike park, otherwise it's some kind of horror. Probably, in order for something to get off the ground, you still need to leave an entry in the book of proposals.
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1
April 9, 2022
The "protection +" service is disgusting, not only that when you call a master for a service station, they write it out grudgingly and tearing it from your heart, they also behave rudely, in addition to this, they delay in time and spit on the deadlines, it's just terrible, I've never seen a worse service.
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3
January 11, 2024
One of the largest shops in the city
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1
September 2, 2021
We bought a washing machine. It took a very long time to choose, the consultant told everything in great detail about each car, showed everything by example. A very polite and courteous young man.
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August 27, 2021
I was choosing an oven. There are not many shares. Sellers know what they are selling and have told and shown everything in detail. I liked the service. The assortment is large.
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November 18, 2021
I always take the equipment here. A huge assortment, a discount system works (not as poor as in the electric car), it's a pity only up to 20 work. Often you have to come to the "Crown" later, and the 5th element is already closed. But you could have bought something. Here at 9 a.m. it is not clear who goes there.
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July 2, 2021
I bought a refrigerator in the 5th element in the "crown", the store is not bad, but the delivery is terrible...the first time they delivered a refrigerator with a dent, the second time they brought it and put it at the entrance so that it was not possible to inspect it properly, it was not even possible to close the front door, they dropped everything that hung on the walls...I am outraged by such a delivery!!!!!!!
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3
July 5, 2021
There are a lot of consultants, but there is little use. We have redone the cash register in another place, it is not very convenient. In my opinion, I've been lost 300 times so far. The staff of some personalities spoils the assessment. Teach consultants how to work and then things will get better
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2
October 26, 2021
I buy 90% of the equipment here, since the exit "over the hill" is closed) good installments, but pseudo-actions force me to check the goods on sites like Yandex market
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April 30, 2021
Every day, it becomes more difficult to get an adequate analysis and advice on buying. Representatives of certain brands are trying to sell their goods, and sometimes it is difficult to find a consultant in the store.
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2
January 26, 2022
A large store, a variety of goods that can be touched live.
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August 14, 2021
I don't go to the store often, but now I came in and saw that the assortment of goods has become more diverse than at the time of opening. I advise you to visit.
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November 19, 2021
Consultants pester you with stupid questions when buying. If I ordered the equipment and came to pick it up, then I probably thought it over well
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3
April 26, 2020
I really like this store, large Parking, polite consultants always help with the choice, if the product is not in the store, you can order through the website, there are always profitable promotions and a profitable loyalty program
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August 5, 2023
Well, I'm fine, I want to write more
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1
November 10, 2022
A large selection, competent consultations
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September 12, 2023
Yes, I watched such a movie
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1
September 4, 2021
A very good store, polite and professional sellers!
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June 24, 2021
The store is not bad, But the consultants are stupid, they don't know about the goods, they don't want to sell them, you waste time and in the end you can have nothing.
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November 12, 2019
I always take the technique in the 5th element. And I am always happy with the consultations. Another 5 elements are engaged in charitable activities, which is commendable. They know and know how to keep customers
Although there was a time that they dissuaded from the Bocsh food processor, took Philips, and returned it to the extended service tomorrow.
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5
December 31, 2020
Pleasant staff, they will be interested, and most importantly, they will also make you buy as a must-have item for you
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