5 Element
Address
Minsk, Karzhaniewskaga Street, 26ТЦ Корона, этаж 1
Business hours
Closed until 10:00 AM
Directions
Malinawka
4.1 km
Zavulak Karžanieŭskaha
155 m
Similar places nearby
121 reviews
November 23
The location is convenient, there is a large parking lot and public transport stops nearby. The range of equipment and accessories is wide, new items appear quickly. Discounts and promotions are constantly available, store cardholders are awarded bonus points that can be spent on purchases.
There are almost no queues, because there are many consultants working, but their work is not quite logically organized.
I chose the product, paid for it, returned, and my consultant is already busy. I have to wait for him, at a time when other consultants are not busy with clients and are walking around the hall. Also, after the purchase, I did not hear anything like "Thank you for the purchase, have a good / pleasant use / come to us again / we will be glad to see you again, etc." 😢
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1
October 14
An ordinary store, if we talk about a specific outlet.
If we talk about the network in general, then the impressions are more positive. The selection of products is quite large, the quality is acceptable. The staff varies from polite and well-mannered professional consultants to arrogant narcissistic boors. It is better not to add products to favorites via the Internet, since the mailing list will torment you, and it is not possible to unsubscribe from it, as in my case, even after contacting the support service. Sometimes they behave like ordinary resales: the goods are available in the store, you arrange delivery, and the next day they call you and say that the goods are not from the supplier))). Overall, I like element 5, but with caveats
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October 16
I will explain why there is one star, there are no complaints about the choice of goods, there are no complaints about the assortment, there is specifically a trick on the part of sales consultants and the policy of the network itself
The phone broke down, still under warranty from the manufacturer, I applied through their application, left a request, the time went by, I got to the store as soon as I could (work)
They tell me that if they had arrived earlier, they would have exchanged the phone for a new one and that's it, I'm OK, but what about the appeal, everything is in the application, in response no, this is not an appeal, this is a recommendation, what am I???
That is, it is clearly written in the appeal that the application for such and such a reason is just a consultation ?
I was angry to the point of impossibility, I tolerate-what to do, what to do?They are taught guile clearly, you can not argue
As a result, I was persuaded to hand over the phone to the protection program +
I'm OK, I remember that the seller said that if it suddenly turns out that the phone or the thing that will be repaired is not subject to repair in the end, you will get back up to 70% of the cost, I ask that, they answer correctly BUT.....on the card in the form of bonuses, I'm shocked at all, I mean on the card?Why don't your "lures" in the hall talk specifically about this moment, it changes, I was generally upset and then I found out that the repair of my TLF can take up to 60 days and generally decided not to purchase goods in this network anymore, the 21st century is a favorite in this regard, how many moments have always arisen I sent a request for a refund, always direct consultation, calmly listen, explain what to do next, review the application-an agreement on the time and date of return of the goods, no cards and bonuses on the card, and element 5 for me personally is a huge network with a crafty policy
See original · Русский