5 Element

Rating 4.6
342 ratings
Rate this place

59 reviews

Level 7 Local Expert
September 3
A normal household appliance market. It is located right in the Euroopt. Basically, the staff is polite, a good choice. We are satisfied with almost all purchases. Good parking,toilet,euromail. Installments, loans, installment cards, etc. Comfortable.
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Level 2 Local Expert
August 15
I really like the 5 Element store. A large range of products, if something is not available, you can always order. The staff is always smiling and friendly, they will always prompt and explain.
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Level 2 Local Expert
September 5
On average, element 5 is not bad, but there is a person who brazenly imposes a certain product, you want to get advice on another product, but the consultant can't tell you anything about another product, except for the one that he has memorized. This is the first thing. And secondly, the support service is just disgusting, the latest example from our case. We issued a washing machine in installments, used it for 3 months, began to make an error that there was no water supply, with all that the water pressure was wonderful, we looked through the hoses, maybe the nets are clogged here, everything is clean. We turned to service specialists and it started here, for a week, we waited for them to contact us after our application, and no one contacted us, called another number, where again only promises, tomorrow he will definitely arrive, we hear this answer every time, then they have problems with cash registers, although I do not understand the direct problem on check out, and now they don't pick up the phone at all. They don't fulfill their duties. We will call above slonim. Our experience with the 5th element of Slonim
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Level 2 Local Expert
August 15
A good store has a lot of things The sellers are polite, they will help you choose a product with good characteristics, and they will also help you customize the product.
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Level 6 Local Expert
July 15
Be careful when buying, buy what you have chosen and viewed about the product on the Internet, the seller's opinion can sometimes not play for the better, it's better to decide what to buy for yourself.
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Level 3 Local Expert
July 26
The red-haired consultant tried to sell the product at a higher price, but after the refusal he still continued to sell another product. The rest is fine. Thank you for selling and letting me go.
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Level 8 Local Expert
October 28, 2023
A pretty good assortment, but some consultants need to expand their range of knowledge about household appliances that they sell a little. Unobtrusively offer an additional service, with some rolling, well done)
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Level 4 Local Expert
August 10
An ordinary store, like its kind, has various household appliances and not only. Although the choice is very large, they can bring any equipment that is on the site.
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Level 13 Local Expert
May 31, 2023
I bought something big a long time ago, the last purchase was an extractor hood for the kitchen, too, for me the prices are a little higher than I would like. The staff is good, the choice of goods is good, the quality of the goods seems good.
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Level 17 Local Expert
August 15, 2022
Acceptable prices.We helped with the selection of goods. Thanks to them. It was in 2021....the attitude towards customers has changed dramatically (it's a pity) , 10 people are running around, creating the appearance of work🤦 It took an average of 15 minutes to get an online order! And not because there was a queue (there were two people in the queue!!! Dwaaa!!) , but because all (!!) employees are soooooo busy…
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Level 11 Local Expert
August 31, 2023
The store is expensive, but the choice of goods and the order from other points pleases. You can find what you want to buy.
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Level 16 Local Expert
March 20, 2022
They helped me out when I came to town and forgot my phone charger. They offered a choice of several options, and in the end they reported that there was a discounted charger that just had a torn package. This charger has been working for 3 years without any problems. I also took a Samsung SD card and it was very nice that there were no attempts to impose additional goods (this was the first time in all my contacts with element 5).
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Level 12 Local Expert
April 19, 2021
On the store's website, we chose a Belarusian-made refrigerator suitable for our request (we chose it for a cottage, for rare use and the ability to easily move it in view of the upcoming repairs). We came to the store to make a purchase. Consultant Andrey Olegovich came up and began to dissuade the Belarusian manufacturer. He offered to take any other manufacturer, even those about which there are many negative reviews from other buyers, but he did not name any strong arguments in favor of one brand or another, besides, the proposed options were more dimensional. He gave only ridiculous examples that competitors write reviews, and about Belarusian products (in response to objections that we have been using this brand for several years), he only said that they once did better. From the whole conversation, we concluded that this same sales consultant is simply an opponent of Belarusian products. As a result, when we got tired of listening to him, we left and ordered elsewhere. I consider it unacceptable to impose personal views when working with clients. The result is wasted time, gasoline and a spoiled mood. Don't put your foot in here anymore!
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Level 16 Local Expert
January 8, 2023
A great store. A huge range of products. Qualified and courteous staff!!!
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Level 3 Local Expert
December 14, 2023
All sellers are polite, it's nice to go to this store
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Level 2 Local Expert
September 8, 2022
The most terrible store. I handed over a robot vacuum cleaner whose warranty comes out in November 2 times, and both times they admitted the consumer's guilt, they do not return the money, the goods are not repaired, they absolve themselves of all responsibility, and they say solve the issues yourself with the service.
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Level 6 Local Expert
January 28
The staff is aggressive
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Level 14 Local Expert
February 15, 2020
To be honest, everything is fine here except for the staff. You often have to run around the hall looking for someone. I often have more information about products than a consultant. I visited the shops of this retail chain in Minsk and Baranovichi - there the consultants surprise with their knowledge. The company's policy is slightly incorrect in terms of the age of consultants, young does not mean better. After all, they say "young and green"
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Level 23 Local Expert
May 31, 2021
Highly inflated prices ! It is much cheaper on Chinese websites. Sellers, when making out goods, immediately try to sell you more. Salaries are low there and depend on sales.
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Level 6 Local Expert
September 4, 2021
Good staff...fast and high-quality customer service
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Level 13 Local Expert
October 16, 2021
Polite consultants. They will help you with the choice. They will explain everything!
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Level 8 Local Expert
March 9, 2020
The staff is not qualified! Well, or not all of it! We made a purchase twice and had problems with the warranty and refund twice. Unable to explain the completeness of the returned product to the service!!!! To put it mildly, we were not satisfied!
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Level 3 Local Expert
June 15, 2020
The store is large with good assortment. But there is also a disadvantage. You need to constantly look for sellers for advice
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Level 12 Local Expert
January 24
Normally
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Level 4 Local Expert
May 27, 2020
There is a huge choice for the consumer, starting with vacuum cleaner bags and ending with refrigerators. But you can't always wait for consultants.
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Level 4 Local Expert
March 30, 2021
Products for any choice, reasonable prices plus quality
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Level 13 Local Expert
November 26, 2019
The store is great, the staff lets you down. They are not always suitable for consultation, only if they stopped at a high-value product
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Level 3 Local Expert
April 18, 2019
The attitude of the staff towards the client is very bad. The staff is not familiar with the basic principles of customer relations in the retail network Questions and problems are solved not so that the client is satisfied, but to fuck off. For example, they may promise to call back and not do it.
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Level 15 Local Expert
December 25, 2020
A large selection of equipment, pleasant promotions and low prices
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Level 5 Local Expert
August 22, 2022
Not everything is perfect in this organization, the fish is rotting from the head.
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Level 5 Local Expert
March 21, 2021
I really like the store, I recommend it!
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Level 3 Local Expert
September 4, 2019
2 months ago I bought a music speaker. The staff helped me with the choice. I am satisfied with the work of the 5th element .
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July 30, 2019
Not bad It's a pretty big and beautiful store Of course prices are like prices They are the same everywhere
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Level 5 Local Expert
February 14, 2019
I have made purchases many times. The staff knows their responsibilities. Unobtrusively polite. The answer to the question is exhaustive. Thank you.
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Level 4 Local Expert
March 24, 2019
It is not always possible to find a free consultant. It is not clear which product is available on installment cards, it could be indicated on the price tag.
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Level 5 Local Expert
May 30, 2022
everything is fine
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Level 4 Local Expert
July 30, 2021
There are no current iPhones available
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Level 11 Local Expert
January 4, 2020
A large selection of goods, a consultant is sometimes not expected
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Level 12 Local Expert
August 17, 2022
It's all good
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Level 4 Local Expert
November 2, 2021
Cool store
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Level 9 Local Expert
December 8, 2019
I perceive such shops as museums (I walked, looked and went to Poland to buy😀)
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Level 6 Local Expert
June 27, 2019
there are a lot of staff , but it 's not much use .. crowds of stupid girls , pay everyone a salary , so these prices
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Level 10 Local Expert
September 1, 2018
It will go for quick and urgent purchases. Although many banks are reinsured, not giving the opportunity to buy without a down payment of 30%
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Level 7 Local Expert
January 17, 2020
A large selection, everything is in place and clean.
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Level 6 Local Expert
April 24, 2022
Good
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Level 4 Local Expert
January 11, 2020
A good choice and a decent product
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Level 2 Local Expert
September 26, 2020
Competent consultants
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Level 5 Local Expert
September 28, 2019
There is a lot, but the prices bite..!
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Level 2 Local Expert
August 25, 2019
A large selection, courteous staff
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Level 6 Local Expert
August 8, 2019
Good staff, good choice
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