The seller had a strange strategy of "motivation to buy". I ordered a specific phone, came to pick it up – the phone is inexpensive and also with a discount. Why would I press and repeatedly suggest "suggest something better"? Better is probably more expensive. I understand that offering additional services is a service, but the little things decide everything. There was a very unpleasant aftertaste. And this despite the fact that at Dana Mall, literally this spring, they offered me about the same thing when buying, and I wanted to agree. Probably, the additional training that was promised in response to other comments never reached the team. It's sad, because the point is conveniently located, there are no queues, but I'd rather drive next time.

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Анна Е.

Level 5 Local Expert

We came to buy a phone according to the conditions listed on the website. The consultant's answer is that there are no such conditions, this is a mistake on the website! And he offered other terms of purchase. Does it turn out that this is misleading consumers, or is it really a mistake on the site that I have been observing for several weeks? We decided not to leave the situation like this and called the call center, where the operator confirmed that the conditions indicated on the website were valid and he did not know the reasons why the consultant told us so... We ordered a phone through a call center, according to the conditions we are interested in. So the question arises about the competence of consultants on the ground? Such consultations strongly influence the company's image. Next time, I will think very hard about whether to return there or not, given the negative experience I have had with the consultant. P.S. By the way, the extended warranty purchased for another product purchased earlier here did not work in my case for some reason. The question arises: then why is it needed? As a result, I refused it and took the money I had paid. Another attempt to confuse the consumer...

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Наталья ...

Level 25 Local Expert

This store is located in the shopping center. There is no parking in this shopping center. There is a polyclinic parking lot next to the fence, but there are no places there, and it is also fenced. There's nowhere to park the car nearby, unless it's a couple of kilometers away. I ordered a waffle iron, but it turned out to be loose and with scratches on the logo. And this is a gift. She didn't take it. My impressions of this place and the store are not the best.

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178 reviews