Keremet

Rating 4.4
112 ratings
Rate this place

50 reviews

Level 16 Local Expert
July 23, 2024
A small hotel located 100 meters from the central Dostyk street. Near the river and the beginning of the mountain. We were in the heat of 32 in the room, even the air conditioner was not turned on.the coolness from the river and the mountains is very comfortable.We took a large room on the top floor. The room itself is normal, a little worn, but the bed is comfortable. Filling the room as in the hotel 5 bathrobe, slippers, all accessories, shaving And so on. Coffee machine . The staff is friendly and helpful. They asked for wine glasses, they brought them to us. Breakfast is brought to the room. There is no variety, but we just like what we eat. Fried eggs 2 eggs salad , sausages, toast with cheese and cheese. There is a choice of porridge. Bringing breakfast before 10.00, at what time you ask, it is convenient. There is a parking lot of its own. In general, the impression is very good. The shopping center is very conveniently located nearby. There are a lot of restaurants along the street. It is convenient to order a taxi from Yandex and charge it from our card. There is no need to change it. Taxis are not expensive. From the hotel to the Medeo and the groove 450 rubles . They gave 32,000 rubles in 5 days.
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Level 4 Local Expert
December 1, 2024
A great cozy little hotel. Delicious breakfast, there is a coffee machine, the coffee is delicious. The hotel staff is friendly, constant cleaning and linen change. I really liked it
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Level 2 Local Expert
October 15, 2024
A great, cozy place! Friendly and understanding staff! This is not the first time I have returned to this hotel. Excellent location, comfortable rooms at a very affordable price!
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Level 12 Local Expert
July 6, 2024
A nice little hotel. Of the minuses, there is no elevator, and it is simply a shame to take a cash deposit "for damage to property" in the 21st century. Breakfast is not bad, but the organization wants the best: On the first day, they asked to submit it by 7 a.m. At 7:30 we went to look for breakfast and where is it? We met the cook — he is not aware of our order. On the second day, they asked for breakfast at 10, brought it at 8 🤣 But! Next time I will stop right there, and I wish the owners success, prosperity and work on mistakes, improving the service. Thanks for attention.
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Level 6 Local Expert
November 16, 2024
Excellent hotel, courteous staff, the rooms are cozy, breakfast is brought to the room, everything is delicious.
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Level 9 Local Expert
September 12, 2023
Very cozy nice hotel, very close to Dostyk Plaza, very good home service, delicious breakfast in the room, executive staff, all disposable little things are constantly changing, thank you very much for the hospitable welcome! We are very happy with the choice
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2
Level 5 Local Expert
July 6, 2024
I do not recommend it. Breakfast was not brought at all. The door lock to the room was broken and it was repaired only on the second day. Administrators are constantly absent. To my request to move me to the first floor, since I have sore legs, there is no reaction at all. Although I personally saw the customers moving out. I do not recommend it with children at all, as the moans and screams of some local customers will be provided for you
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1
Level 9 Local Expert
October 6, 2023
Very disappointed with my stay at this hotel. The renovation in the hotel is made of the cheapest materials, the furniture is terrible. There was no one at the reception when checking in, there was a sign "I'll be there in 5 minutes" with a phone number, but no one answered calls to this number for half an hour. Then a hotel employee came and said he hadn't heard the call... I booked and paid for the hotel through Yandex Travel, and the hotel employee assured for a long time that they did not accept payment from the service and asked to pay for the reservation... then I started contacting someone by phone to find out if I could pay for my reservation via Yandex, it's good that everything turned out and I was allowed to stay at this hotel))) however, they were forced to pay the "tourist fee", since they did not want to argue after the flight, they agreed to pay. After that, they also said that they needed to leave a deposit of 20,000 tenge... in the room you can see that they are being cleaned, but the carpet is all stained, the table is all cracked, the towel was hung in the bathroom dirty with dried snot))) The declared breakfast was never tasted, as it was said to be brought to the room from 9 am... accounting documents, as it turned out, cannot be done at departure either, since they are made by an accountant who comes by 10 o'clock... but there are also advantages: there are a lot of positive reviews on Yandex (probably they wrote to themselves), the availability of parking, a full set of accessories for washing. Bottom line: a terrible hotel, I do not recommend it, and 10% of the cost of living is not worth it!
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1
Level 10 Local Expert
July 11, 2022
A very nice hotel, large rooms, a large bed with a comfortable mattress. The bathroom has everything you need with plenty- shampoo, shower gel- in large quantities. The breakfasts are delicious, they are brought straight to the room. The service is excellent, very hospitable, always ready to help! There is a park with a mountain river nearby where you can walk or sit on benches and rest. I recommend this hotel
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3
Level 6 Local Expert
September 5, 2023
A good hotel. Friendly staff. The room is clean, everything you need is there. It is very convenient to book on the hotel's website. The location is convenient, the airport is 25 minutes away.
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3
Level 6 Local Expert
December 12, 2022
The hotel is decent. The rooms are spacious and clean. The location of the hotel is excellent, you can go to the ski resort, shopping, and to the bar. I liked the breakfasts. I recommend. There is a vestige in the form of a deposit of 20,000, it is unclear why.
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2
Level 11 Local Expert
February 27, 2024
A small but cozy hotel, only in the autumn until the heating was given, it was cold, especially in the bathroom, because of this there was discomfort, but in general the location and service were satisfied
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Level 5 Local Expert
June 10, 2024
A good hotel, I liked almost everything! Thanks to the administrators! Very caring and polite! I felt at home!If in doubt, I advise you to stay at the Keremet hotel.
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Level 5 Local Expert
November 21, 2024
A wonderful hotel with attentive staff
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Level 5 Local Expert
June 26, 2024
It's good, not expensive. There is a shopping center and several shops nearby. Shorter than the norms)
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Level 6 Local Expert
May 21, 2023
Everything is fine.The staff is friendly. The rooms are clean. The location of the hotel is good. However, they did not say that they have two hotels. But we figured it out quickly.
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3
Level 4 Local Expert
October 4, 2022
I DON'T ADVISE ANYONE! At the moment, I'm sitting on the bed and crying from impotence already. My worst hotel experience in my entire life! I have been here for 3 days and for all 3 days I had hot water in my room for 5 minutes and then not when I needed it in the morning or evening, but after lunch. The rest of the time it's icy, the receptionists say yes, we'll fix it, and nothing changes. The time is 11 pm, I returned from a hiking trip, I really need a shower, but there is none, although the hotel is not the cheapest. They're just taking advantage of the situation that everything in the city is sold out now and I have nowhere to move out. I don't give a damn about people at all. The whole impression of the wonderful welcoming Kazakhstan is blurred by this creepy hotel, where the customer who paid the money means nothing.
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1
Level 10 Local Expert
September 21, 2023
So far, everything is fine. We lived for a week, I recommend it especially to those who arrive at the US Consulate General - 19 minutes on foot! We are very satisfied!
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2
Level 5 Local Expert
April 2, 2024
Everything was great. Clean, cozy, quiet.
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Level 8 Local Expert
May 12, 2023
Everything's fine:location, room. The only drawback is very high audibility in the bathroom
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1
Level 9 Local Expert
December 4, 2022
A very nice hotel. The condition is excellent, the staff is friendly. I can recommend it! But the chocolates in the mini-bar are expired)
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Level 14 Local Expert
September 8, 2022
A great hotel. A small one. They are cleaned daily. Air conditioners save you. The staff is friendly. The Internet sometimes lags, but it's not scary
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1
Level 17 Local Expert
July 14, 2022
Breakfast is brought to the room and it is very good if you take scrambled eggs. They didn't take the porridge. Underfloor heating in the bathroom. The only thing around is not clear what. Like a house. But the territory is strange. You will never understand that this is a mini-hotel.
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1
Level 11 Local Expert
September 27, 2023
In the bathroom, the drain is clogged, water spreads throughout the territory, water is collected ankle-deep
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1
Level 10 Local Expert
August 14, 2023
A good hotel for those who need to stay in the city for a short time. The breakfasts are delicious, but monotonous, brought to the room.
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2
Level 6 Local Expert
July 31, 2020
Positive: - city center - Free WiFi - Relatively inexpensive price for such quality - Clean and cozy interior - free water, tea, coffee machine in the room - Air conditioning - Paid good breakfast (1000 tons) - Friendly and helpful staff Minuses: Almost none
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1
Level 3 Local Expert
September 15, 2022
A clean hotel,there are all the accessories in the bathroom, a cool ,quiet hotel
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2
Level 17 Local Expert
April 17, 2021
Polite and helpful staff! The cozy rooms have a view of the mountain. Nice design. Everything is clean and in very good condition.
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Level 11 Local Expert
February 7, 2023
Modest, cozy and what I need. It's close to the institution where I need to go
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1
Level 9 Local Expert
March 4, 2024
It's quiet and cozy.
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Level 6 Local Expert
July 5, 2021
An unjustified price tag. There was a strange smell in the room where they planned to check in, as if it was smoked. The 2+1 promotion was indicated on the website, but the reception counted the full 3 days plus an additional fee for the fact that we wanted to check in before 14 o'clock.
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2
Level 20 Local Expert
October 15, 2022
A great hotel for your money. A quiet place, but within walking distance of two large shopping centers.
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1
Level 6 Local Expert
April 17, 2023
A great hotel, clean and cozy. Polite staff.
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2
Level 3 Local Expert
February 9, 2023
Clean hotel, pleasant staff
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1
Level 6 Local Expert
October 20, 2023
Everything is fine!
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Level 5 Local Expert
January 15, 2020
The hotel has a very convenient location, I really liked the breakfast, which turns out to be included in the room rate. The prices are affordable, the quality is equivalent to the price. Thanks!
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Level 21 Local Expert
February 20, 2023
A small cozy hotel
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1
Level 5 Local Expert
March 23, 2023
Convenient location
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1
Level 5 Local Expert
June 1, 2023
Quiet, cozy.
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2
Level 3 Local Expert
August 29, 2019
A very nice hotel. The Chinese tourists liked it very much. And it's clear that it's clean and cozy.
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2
Level 7 Local Expert
March 16, 2020
A nice hotel with a convenient location, everything is neat and clean!
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Level 4 Local Expert
August 21, 2022
Great vacation.
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1
Level 11 Local Expert
September 18, 2018
Check-in 24/7, huge spacious room, delicious though not luxurious breakfast, friendly and compliant guys / girls at the reception)))
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2
Level 3 Local Expert
April 7, 2018
It is very cozy, clean, and the location is excellent! The staff for the attitude towards visitors is 100 points !!!
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2
Level 2 Local Expert
December 26, 2019
It is always very clean and cozy, without any smells.
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Level 7 Local Expert
July 6, 2022
Well
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1
Level 9 Local Expert
April 17, 2019
Cozy, clean, hospitable. In downtown
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2
Level 9 Local Expert
January 18, 2019
Nice private hotel. Near the Center of Almaty
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1
Level 9 Local Expert
April 23, 2019
The Hotel Is Good.I advise everyone to go with Keremet.
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3
Level 3 Local Expert
August 1, 2020
Cool hotel
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