I don't recommend the store or the brand. The attitude towards the customer is not polite. The clothes turned out to be defective. They refused to refund the money, despite the fact that it is legally required. Repairs of up to 3 weeks were offered. I won't buy this brand anymore. There are shops for this money, but with a pleasant attitude to the customer. I read the reviews later. Sorry. I'm not the first one to be unhappy.

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Марина Шило

Level 4 Local Expert

On 12/26/2025, my husband and I bought a coat at the Palazzo shopping center. To put it mildly, we were shocked by the sales consultant's attitude. The older woman behaved just disgustingly. She answered questions irritably, asked to give a coat a size smaller, nervously replied "it's not fashionable," etc. The funny thing was that she didn't allow things to be properly examined, clinging to the hanger. A girl came out of a nearby fitting room and hung up her shirt. The sales consultant ran out of the store after her, saying, "Where's the shirt?" The girl came back, showed me where she hung it up, and for a minute, the consultant didn't even apologize. In general, it was like that. Of course, it's wild to observe such an attitude towards customers nowadays. She treated this brand very well. But I'll never come back. The mood is ruined.

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Натали Лазаревич

Level 3 Local Expert

Absolutely disgusting consultant and attitude towards the buyer!!! Came to get the dress at the request of a friend. She was the only customer:The consultant was on the phone and didn't bat an eye when I walked in. Further communication was exclusively with the hit-and-run: I did not notify her "what I took in the fitting room and what size", "dropped" her dress from the hanger, almost tore her "cotton" (which was viscose in composition, but suddenly became expensive cotton) because I was not in my size, I received an order taking off my dress (repeated 10 times while I was photographing my friend and discussing the purchase) and being the cherry on the cake-they started kicking me out due to the imminent closure... 15 minutes before the end of working hours. If it hadn't been for a friend's request and the presence of a dress exclusively at the opposite end of the city, I would never have bought anything there! I've never been "talked to" there before. The saddest thing is, judging by the review, this experience is not an isolated case, but I'm not going to do anything about it!

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