Terrible organization! We have something to compare it with. We went on an excursion to Dubai, unaccompanied on the road, all 2.5 hours without a guide and, accordingly, without water, which it turns out was. The guide met me only at the Museum of the future. Gulnara's guide is extremely unprofessional. It turned out that the hotel guide, for some reason, did not turn on the Palm Tree for us, instead of helping us buy tickets, she waved us off and sent us to look for an ATM in the Mall on our own. But there was a visit to Nefertiti!!! We were late for the boat trip. She led us to the Marina through some kind of technical entrances, where Indians were sitting on the asphalt. The boat did not sail even half the way, it turned around at the wheel. In order not to spoil your impressions of Dubai, do not book excursions with this company! And these are not just words. Check with other guides or what the hotel offers.

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Вероника

Level 6 Local Expert

We took an excursion to Dubai from this organization. They promised a separate transfer, as a result, there was one big bus, well, it wasn't a problem. We were told one program, in fact, we went first to some kind of chocolate candy store, then some kind of Nefertiti store, we lost a lot of time there. They tried to sell us some kind of product all the time. Bogdan was the guide. Such a guide is useless. He was as silent as a fish the whole trip. As a result, due to their program with unnecessary stores, we did not have time to visit the museum of the future and immediately went to the Dubai Mall. Where he safely left us and left. We tried to contact him, to which we received a reply. You can take a taxi to the hotel. And our hotel was in Sharjah. And we got there on our own. Don't take guided tours from them. We did not receive any compensation for not visiting the museum and leaving. Think about contacting this organization three hundred times or not.

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Олеся Белова

Level 9 Local Expert

The beginning of the trip was marred by a long transfer: the journey to the hotel took more than three hours. Although less was stated when buying the tour. Meeting with a guide is a separate epic. I was very disappointed with the guide's attitude — he did not provide any information himself, he had to ask everything himself. He said that people already come to him with money, and they immediately pay for excursions. But how to tell us the details, how long it takes, in general, apparently, we had to look for this information ourselves. When asked how to book a tour, he said that only on the day of our meeting, and said that he would not be there in the next few days. In fact, he was sitting in the lobby the next day, and "chatting" with new tourists... he had no desire to help. Please pay attention to the organization of transfers and staff training. We expected more from the service.

See original · Русский

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