Sheraton Abu Dhabi Hotel & Resort
98 reviews
April 21
I'm very happy and disappointed about our staying... I am happy that i moved to another hotel finely, and disappointment about "0" involved your personal in our problems!!! Service in the lounge zone is the worst that ever i saw in my life!
July 17
Everything was good, I liked this hotel, workers were so kind, especially Dilon from the travel desk, he helped us so much🤩🤩
1
August 22
Great location, good staff, clean service
2
April 22
Good location, nice interior, very good breakfast, friendly staff, clean room, we were satisfied with our choice price/quality
2
September 23
Good hotel good service
February 19
Funny beach place, hotel is OK.
June 18
Perfect!!!
2
January 4, 2019
It's the great hotel as I saw ,it's great not only the rooms and meals - it's really very well as usual but this hotel is great their team ,all peoples who works there is very good ,smile and try to do everything to make your holidays the best . Thank you very much management and every workers there . THANK YOU SO MUCH. We'll return soon with my family .
3
June 24
An excellent hotel, the food is varied and delicious, fish dishes are included in the menu every day. If desired, you are fried with fresh fish, meat, barbecue chicken (of your choice).,The service at the hotel and restaurant is excellent, the staff is polite, the hotel has its own beach but small (there is enough space), but there is no sea view - the only drawback. But with the heat at 42 degrees, you can't buy up at sea, you'll run away. Therefore, if you wish, you can take a taxi to the city, even to a paid or free beach) 2 km from the hotel along the embankment. The location of the hotel is excellent. Near the embankment, 2 km from the mini market of dates. Not far from 3 blocks in the evening, walk to the Abu Dhabi Mall, as well as various shops, the central market. In the Mall "gallery" it is the largest by taxi for 7-10 minutes. It takes 15 minutes by taxi to the Presidential Palace, 20-25 minutes to the mosque. Yas Island is 25/30 minutes away. where the amusement parks are located. Taxi without problems all 24 hours near the hotel. The body is quiet, calm. You can't hear the neighbors in the rooms, the walls don't warm up from the street, the air conditioner is in the room, we turn it off at night, it's cool to sleep, I liked everything. 23.06.2024.
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2
September 25
A great hotel, everything is chic, convenient and comfortable. Slightly outdated design. It's like being in my youth. The breakfasts are bombastic. It is not very convenient with transport. But buses are frequent and there is air conditioning at all stops! There is a grocery store across the street, but to get to it, you need to make such circles. The pool and the view are amazing, good)
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June 14
Date of the trip: the end of April 2024.
Positive: a calm, quiet hotel, few people, no queues for breakfast /dinner, there are always a lot of free sun loungers by the pool. The food is delicious and varied, the meat is super, there are themed Arabic dinners.
The room has bluetooth and YouTube.
There is a cool separate makeup table in the bathroom👍🏽
There are hookahs (although very mediocre), a cool lounge area outside in the evening.
The location is good - the Gallery Mall shopping center is 10 minutes by taxi, the Corniche embankment is 5 minutes on foot.
Cons: tired room stock.
There is a beach, but it is a puddle, there was no desire to swim there, but of course there is sand.
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3
September 21
I liked this hotel. The food is varied, they make themed dinners.
The pool is clean, the bay is also within walking distance.
Cleaning was done every day 👍
Very, very polite staff
I recommend this hotel
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September 17
A very nice family hotel! The food was delicious and varied. Clean rooms, comfortable bed, new furniture stock. The territory is also well maintained. Great children's pool! At +45, the water in the pools was comfortable.
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September 24
I will tell you the hotel is excellent, the pools are good with cooling in hot weather, the service is perfect. A girl from Tajikistan was friendly and pleasant at the reception and the food was wow, it was very tasty, take breakfast and dinner right away. They are wonderful. The only minus is that the beach is small and green. I advise you to go to Kaibeachsaadiyat. yes, it's expensive, but it's worth it. The hotel is good. I advise everyone
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May 4
A wonderful hotel, even the hurricanes survived painlessly for the guests. Nice rooms, great pools. Thanks at the reception Amona, Husna. helped solve problems, Amona also in Russian. It is relatively secluded, but everything is close there, in the evening there is a beautiful promenade
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March 16
We were at this hotel from 07.03.24 to 14.03-we ordered it ourselves through booking!the hotel is small, but that's what I was looking for-I didn't want to relax in a human!!The rooms are decent, recently renovated!The beach is small, but very clean!There weren't many people on the beach, everyone was hanging out by the pools!We only had breakfast-quite decent, a variety of dishes, not just scrambled eggs!!If you want peace and quiet, I recommend it!!The hotel is in a good location-shopping malls are not far away!!Near the embankment and the park along the sea!!We walked every day-beauty,cleanliness, flowers planted, no staff in sight!!!but cleanliness and order👍
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1
1
July 10
The hotel is in the center. There is a small but cozy beach. It was dug and turned out to be its own bay. There is a swimming pool. A good barber shop. Friendly staff.
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May 27
A wonderful hotel, comfortable, cozy and beautiful! The service room, kitchen, spa area, swimming pool-everything caused only positive emotions! The only thing that can be called a minus is the non-working Underfloor heating in the bathrooms. However, maybe we didn't try hard to turn it on :)
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February 26
A great hotel, although not new! Great location!
A large gym! The staff is extremely polite and courteous! Daily Animation is a cover band! Conveniently, the hotel has a bar with an excellent selection of beers!
One drawback is that the beach is so-so because of the view.
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May 25, 2023
The hotel is 5 stars! It's really like this:everything is thought out to the smallest detail, everything is convenient, beautiful, the restaurant is a miracle, the room is great, the TV is generally great, the beach is 10 m away ...
And where is the sea, where is the Indian Ocean ...
Its bay is good, convenient, pleasant.
But the fact that there were expectations - the expanse of the sea, the Persian Gulf, the Indian Ocean - it somehow cools the raptures a little ...
Nevertheless, the conditions for recreation are excellent, the hotel is excellent, the rest is just in vain. I recommend this hotel to everyone!
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3
October 14
A great hotel! The food is varied! The beach is 5 minutes away. The staff is attentive! The rooms are clean and modern! Everything you need is in the room!
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January 20
Super!!! Attitude, food, cleaning, help with excursions, friendliness. The beach has its own, but not big, but a 15-minute taxi ride for 20 dihrams is a gorgeous beach, many cool cafes, a supermarket, beach services 50 dihrams per person, 25 more expensive on weekends, but it's worth it. Turquoise bay and gentle sand, I recommend it!
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5
March 18
A small oasis in the heart of Abu Dhabi. Nice place, good breakfasts. A great beach club with its own piece of the sea, however, a piece of the sea rather resembles a puddle, but there are two pools
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October 28
Lovely polite staff, excellent spa, delicious food, clean beach... the territory of the hotel is comfortable and cozy
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August 24
Nice hotel, but its beach is just a puddle. There is a lot of occupancy on weekends and there are not enough sun beds, towels too. It is indicated that there is a Russian-speaking staff, but no one speaks even if they know, for this is a minus.
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1
January 19
The food is excellent, the staff is polite, the service is good, but the rooms are a little tired , the beach is not very good , it's good to walk along the embankment and the location is good , I recommend the place to everyone
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October 20, 2023
And so, my friends, I will begin. The location is good. Your own private beach. There is no need to occupy the sun beds in the morning - there are ENOUGH of them!). Sun beds are ordinary with an umbrella and there are, like, in a lordly way, with four columns). Both are good. The water is clean, this is being monitored. A lifeguard watches the beach 24/7. You can go scuba diving. Small children are not allowed in the bay. It's shallow at first, there's no bottom after a meter. Pool 2. One for everyone-deep and shallow. There is a bar in the middle of the pool. I swam, sat on a chair, drank. The second pool is shallow and has a waterfall. For children. There is nothing else for children. The gym is great. Meals are breakfast too. There is a bistro. There you can have a snack, coffee, cakes. There is a bar,,A Tavern,,. The beer is excellent. Happy hours from 16.00 to 20.00 (beer is cheaper). So beer is usually 40 drh,in ,,happy,, 26 drh. On Saturday a little later these hours). Louvre 6 min by taxi 18 drx. Fish market 2 km on foot. The embankment is super. You can run in the morning. Every km is a free watering hole. Shopping center on foot 30 minutes. Tea, coffee, water in the room. Everything is super. But! RUSSIANS! DON'T TAKE A ROOM ON THE SECOND FLOOR!!! Only higher!!!. If you want to sleep at night)))). There is also tennis, by the way. Barbershop.
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3
September 7
Everything was great. It is a very beautiful and cozy place . I advise everyone. Thanks to all the staff
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2
February 17
Great hotel!
There is everything you need!
It is well suited for families with children. Own beach, swimming pool, gym.
Convenient location in the center.
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2
August 18
Very good, delicious breakfasts, awesome convenient location. Only the territory is smaller than expected)
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September 8, 2023
Positive:
1. Delicious breakfasts – there was a large selection of fruits, drinks, pastries and main dishes
2. In a standard room of 30 m2, it is comfortable to live together – there is enough space for everyone. Large bathroom with shower, there is a dressing table.
3. Your own beach. It is quite small, but it is there: clean, with sun beds, towels.
4. Excellent bed in the room: very soft, with a choice of pillows, everything is cool.
Minuses:
1. There were no adapters to the European plug at the reception. Offered to buy a new one for 10 AED. A very strange policy when you have already paid 500+ euros for a hotel.
2. Our room on the 3rd floor was already pretty tired of the guests.
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5
1
August 15
We arrived by taxi, no one met us, did not help with the luggage.
The air conditioner is leaking in the hall, dripping from the ceiling. They try to paint over it every day.
We moved into a room on the second floor with a view of the trash and the utility rooms of the hotel, in which the extractor hood works so hard that it is impossible to sleep. Although we indicated at the time of booking that we are newlyweds and we need a room higher and in a quiet place. There are constant queues at the elevators, you have to wait a long time.
There is only one wardrobe in the room, if you eat for a long time, it is very inconvenient. The pillowcase on one of the pillows is painted with a pen! The upholstery on the couch is stained. The room is very dark with a low ceiling. There is no tulle on the window, only a thick roll-up curtain, closing which, even during the day, it becomes very dark. They give little water. The minibar is empty, the refrigerator does not cool. The air conditioner in the room is very noisy, it is impossible to sleep, when the air conditioner is turned on, the smell of dampness and mold appears
There is mold in the shower, the smell of sewage. The towels are washed, leaky, we were given only 3 pcs for 2. Hygiene supplies are not always replenished, in a very small volume.
The hotel has almost 300 rooms, and the pool is tiny. You can swim there only at the moment of opening, the rest of the time you will have to stand, as there are a lot of people. There are about 50 sun loungers around the pool, which are all occupied by 10 am. You have to wait for towels for sun loungers: before going to the pool, you write down the room number and the number of towels, and then wait at least half an hour for them to be brought to you.
The beach is not a beach – it is a puddle with muddy, blooming water and garbage at the bottom. I couldn't get over myself, I only went knee-deep. Everything around the beach is kind of shabby, the remains of a construction site, the lack of fencing, the highway. There are plenty of sun loungers in this area. In this area, they tried to sell us drinking water in the bar, although it is free throughout the hotel! The staff at the pool and on the beach is absolutely not interested in their guests, does not make contact, pretends not to hear.
The food is quite acceptable, but for me it is very fatty and salty. The staff at the restaurant is very helpful: they will bring coffee, remove excess from the table, and smile.
There is a gym near the beach. It is spacious, well equipped, there are few people, there are lockers for personal belongings, towels, water.
If you remove bathrobes, hygiene products and red fish for breakfast in this hotel, then it will be a 3-star hotel, no more!
We were here for only 3 nights and only once went to the pool for a couple of hours between 10 and 13 o'clock. We decided to spend the rest of the time outside the hotel, as it is, to put it mildly, unpleasant.
We came to this hotel directly from Fujairah, where we rested for 2 weeks. The hotel was 5 stars and met them 100%. Therefore, we were very upset when we saw Sheraton. We wanted to go to another hotel, but since it was Saturday, we did not find any free options at an adequate price. This is not our first time in the UAE and we have something to compare it with. If we talk about Abu Dhabi, then before that we had a rest at the Fairmont Bab Al Bahr hotel and it greatly outperforms Sheraton
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1
May 18, 2023
A good solid hotel. Room with a small balcony. You could go out and even dry things on it. We were in early May, there was no special heat, the temperature in the room was normal.
The hotel has a chic gym, a lot of exercise machines, they are new, it's cool in the gym, there are aerobics halls and squash halls, and tennis.
The restaurant at the hotel, we took breakfast and dinner, everything is of good quality, a great variety. Seafood, lamb or beef is always available for dinner. Water was poured for dinner for free. Tea and coffee were served at breakfast, and fresh juices were given twice for free. Lots of fruit. There is a private beach near the hotel. A small bay has been dug, it connects to the sea. Ebbs and flows every day, the water changes. The sea is clear. There is a bridge nearby, but it is fenced off with protective screens, there is no noise.
Within walking distance of various shopping centers, small though, but you can have fun. The deli is located across the street 200 m. Of the minuses, the water that is brought to the room is purified drinking. Sour for me. They give a liter per person, too little. There is no water anywhere else, only paid at the bar. It costs about 300 rubles for a bottle of 0.5.
Alcohol is poured in the bar, but in my opinion it is expensive. A mug of beer 1,000 rubles, a bottle of Prosecco 7,500 rubles. I quote all prices in rubles at the exchange rate of Gazprombank 's unionpay card . This card is accepted almost everywhere in the Emirates . Of the minuses, there was also a failure with beach towels, twice in 12 days. They all went somewhere and didn't give out. Also, the beach was closed once, as a shark was spotted near us. It is unclear how she could swim to us if we have an open bay with our hands. But they closed it anyway.
To sum up, the hotel is good, there are small shoals, but not fatal. I recommend it to everyone! Like it!
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3
April 21
Compared to the skyscrapers, there is a small chain hotel nearby, there is a canal and a coastal area, and a hospital is located nearby.
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1
November 2, 2023
It spoils both the view and the impression of this unfinished building on the beach ... the food is super, the hotel itself is small, but comfortable
In the evenings, drunken Hindus threw themselves at me in a hookah bar
The location is super, close to shops and a large embankment, there is a place to walk
The staff is super
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September 15
A very beautiful place called ABU DHABI is a great place to relax
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June 21, 2023
I liked the hotel: clean, quiet, there is a beach area, it is located on the outskirts of the city, the food is average like everywhere else in the UAE in budget hotels. Near shops, embankment.
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3
March 10, 2023
We were at the hotel from March 7th to March 10th, 2023. Not for the first time in the UAE in different hotels in Dubai and Abu Dhabi, there is something to compare. There is nowhere to walk around the hotel, there are not very clean residential quarters around. The hotel has a good renovation, a beautiful lobby, comfortable rooms. The food is normal, the assortment is large, but there is nothing to choose. But most importantly, the hotel has a slow and unfriendly management. They don't see you there at point-blank range, not to smile affably. I don't want to go back to this hotel. There is no feeling that you were expected here. There is no sea - rather, a puddle. It's very cold in the corridors and lobby: after the beach there is a high probability of catching a cold, which happened to us. But no one cares about comfort in public places. The stupid system of operation of the elevator from the card: if you accidentally left the card in the room, it is very problematic to climb to the top floor. In short, the hotel is cold in every way. The rating on the Booking is very high, they did not understand why such points.
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8
November 24, 2023
The hotel is small, clean. The staff is polite, even very) People are somehow dispersed, there is no feeling of an anthill. The food is still for 4, but the hotel itself left only positive memories.
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February 25
I am resting opposite in the excellent Sofitel hotel, which I will write about in the future.
Sheraton is a low-looking red brick shack. Is it comfortable inside?
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5
November 24, 2023
I've been to the UAE 4 times, this one is the best) worried about the beach, but I assure you, it's good and absolutely not small! I'm silent about the food (it was very tasty, especially desserts), but the thing is clear, everything always gets boring and annoying.
by the way, it's nice to be congratulated on your birthday!! in short, I advise
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June 14
Super hotel, super service and super location!!!!
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February 28, 2023
Yes, now the Sheraton is not like 5 stars, solid 4. Right from the doorstep there was no doorman, no porter, no one escorted to the room, they went at random with luggage. The rooms are excellent, clean (slippers, bathrobe, hairdryer, iron, kettle). There are no adapters - sockets in the room, they are given at the reception for 12 dirhams, either as a deposit or for rent. Water for a day for 2 pcs of 0.5 per person, in a bar on the beach, depending on the mood of the waiter, he can give it for free, or maybe sell it for 12 dirhams. Breakfasts, dinners are standard, without frills. The beach is nice, but the view of a small bay and two huge skyscrapers 30 meters in front. Intercontinental or Khalidya win in terms of quality if in this price category.
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3
July 1, 2023
A great place for your money!
Of the disadvantages, a private beach is more like a puddle for goslings🙄
To a 5-star hotel, well, it doesn't pull at all-a solid four!
If we compare by hotels in Dubai (where I've been-Dukes, Rixos, Atlantis))
In general, pleasant rooms, staff, kitchen, the territory of the hotel is average-a solid four👍
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1
October 4
Excellent small hotel, good staff
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February 9
The hotel is good , everything was fine for a week ! The food was delicious , the pool , the beach 🏖️
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August 19
The service, the beach is super, the staff is cool
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2
August 7, 2023
Everything is super: location, service, great pool and beach, gym, so far the best I've seen in hotels!
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April 20, 2022
For me, the Sheraton used to be in tune with luxury, luxury level, fifteen years ago. Now, he has lost his former reputation. The location of the hotel is normal, this is the center of Abu Dhabi, with a slight emphasis on the resort, with a small beach, with great regret, I inform you that the view of the Persian Gulf has been blocked by two new towers (((, Cleanliness - I will not say that the hotel is new, but the cleanliness inside the hotel is maintained at a good level (good - it's just good, but not great), as for the exterior, pool, lounge area, beach, etc. - it's worse here, it begs for a good repair and replacement of staff who, for some reason, did not speak English at all and performed their functional duties not quite functionally))) Food - I could only get into one restaurant (Flowers), the other was closed for repairs, probably. Cooking is 3 out of 5, there are no more comments, the chef just did not try to surprise with his skill and delights. The smells of the kitchen permeating the entire "resort" with God was not, I'm talking about those smells of Soviet canteens that are absorbed into everything around you, including you. Alcohol is the usual "beach" without bells and whistles, six cocktails to choose from))) take it if you want, don't take it if you don't want. In short, it would be better if the Sheraton did not deceive itself and did not deceive visitors, and would reduce its "stardom to a confident 4", and of course it would also reduce the price, by 30 percent.
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3
4
September 21
I liked everything. Thanks to all the staff!
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