I purchased apple care to protect against accidents and damages the rain comes in dubai and its not working great i go to tHR APPLE STORE thinking im protected with apple care and then they say no you have to y like 300 dollars to get it fixed because we found some water in the lap top and so i say whats the point of the protection apple care and the manager says well you would pay 3000 dirhimas , mind you the coat of the lap top was 3300 dirhims so i would pay all the money again to fix my computer and again I say WHATS THE POINT OF APPLE CARE IF THATS HOW MUCH I PAY WITH APPLE CARE FOR AN ACCIDENT THIS IS SAD NO SUPPORT WHAT SO EVER
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Kumar Goka
Level 2 Local Expert
January 19
I have taken i phone 14 plus in October on 14 and returned the same as my son wanted pro max next day October 15.
Sorry to inform you that I have not received the refund till now.
I went to the store personally three times in these three months, every time they are telling the same sentence I will receive but till now nothing received.
The store manager I spoke to is very rude I’ve been there two times with my wife also she also requested to look into the matter but the lady so called manager is not even bothered to register the issue.
Once i met the finance head by name jyoti she also told that I will receive but till now no money not even a phone call follow up.
Expecting a call from the management before going legally to report to the legal authorities.
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Wazeem Arshad
Level 2 Local Expert
February 19
It was very Poor and the service is very bad and after all the issue sort out its took me 15 day and they said its software bug but they change the display and they wrongly put the UPS tracking Number for that they ask me to wait 2 more days to get the correct Tracking Number until now didn't received my phone yet :( :(
and please be inform that for the repair don't go to Dubai Mall Apple store
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Мар К
Level 13 Local Expert
November 17
Very good shopping
Сергей К
Level 7 Local Expert
November 7
Good store
D L
Level 13 Local Expert
October 19
A great modern apple store where you want to stay. The consultants know their business very well and will answer all questions. There are Russian-speaking consultants as well. I recommend buying equipment here. Do not forget to buy an iPhone, you need to reserve it in advance through the Apple website, you just won't be able to come and buy it.
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Георгий Воронцов
Level 20 Local Expert
November 3, 2023
Cool two-story store. They have a gorgeous balcony on the street from which it is great to look at the fountains.
According to the epel, there is everything, you can see everything, test it, consult normally.
I worked in the mall and every morning passing by I saw how people come before the opening and stand in line at the door. During the day, you can get in quite calmly, but they are trying to make a stir. The last time I saw a bunch of poles with ropes like at the airport. Make tracks for the queue. Three people are walking inside and three people are standing in line outside :) Well, this.. Otherwise fine.
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Инкогнито 1197
Level 4 Local Expert
October 12
I bought it just fine, thank you very much, I really liked this is the best phone and, the color that I have only seen so far, thank you very much, move forward in the same spirit (I advise everyone!!!!!!!!)😃😃😃😃😃
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Александр
Level 15 Local Expert
July 7
It's a great store. There are sooo many people. There are even Russian-speaking employees. They will prompt and help. There is a trade inn. At prices like everywhere else. The warranty is not in the Russian Federation
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Юлия
Level 9 Local Expert
September 11
Well, there 's nothing to add 🙈
Dubai 😍
Dubai Mall 🤩
And also the Apple Store 🙊🙈🤩🤩🤩
The only thing is to add 😊
There are always Russian-speaking sales consultants who know their business.
It's 100% straight!!!🤩🤩🤩🤩🤩
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Екатерина П.
Level 4 Local Expert
June 30
They sold fake headphones that were intended for me as a gift. The serial numbers on the box do not match. The number from the box was beating, but not from the headphones. Fortunately, the refund was processed quickly, but unfortunately my birthday was ruined. Two months have passed, I look at the fake headphones given to me for some reason with sadness and still remember how I cried.
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Екатерина Е
Level 11 Local Expert
March 29
It's a great store, it's big, there are Russian sellers. I bought an iPhone and signed up for a photography master class, which was held on the balcony of the store overlooking the fountain. With a small number of people, watching the fountain show there is just perfect.
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Александр Исаенко (ветеринарный врач)
Level 27 Local Expert
October 12
The best store with a viewing platform from this company. As far as I understand, there is no tax free, but the cost, if you are vacationing in Dubai, does not get better.
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Максим
Level 7 Local Expert
February 22
An ordinary apple brand store. It's worth visiting once, but the prices are high there. You can find cheaper equipment in the nearest stores. The most interesting thing in the store is the view from the balcony!!)
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Aish
Level 8 Local Expert
November 8
Beautiful view from the balcony, you can admire the Tower and fountains. Very beautiful!
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Макс М.
Level 3 Local Expert
August 24
Android is better, maybe just because I'm used to it (don't pay attention to the photo, it's just a picture of fusionner alphabet game fight from appgallery)
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Никита МАЙОРОВ
Level 13 Local Expert
May 6
Great place! The Alik employee was very attentive and gave us valuable recommendations on how to use Apple technology. Thanks!
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Викки
Level 9 Local Expert
February 1
An amazing place, a wonderful location, a huge selection, three floors, appliances and phones are available!!! I recommend it for a visit!!!
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Ольга Александровна
Level 12 Local Expert
November 13, 2023
Just super service.
There are Russian-speaking staff.
Very quickly served.
Both dollars and dirhams are accepted for payment.
From the window you can see the singing fountains
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Андрей Балихин
Level 11 Local Expert
December 4, 2023
A huge selection of devices. There are Russian-speaking sellers who can advise on various issues. The prices of the devices are the same when compared with other stores, plus or minus.
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Андрей Борисов
Level 4 Local Expert
September 21
It's beautiful, there are Russian staff, there is a lot of choice, there are even more queues.
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Антон П.
Level 7 Local Expert
October 15
There are a lot of people. Some people just sit and drink coffee, but few people buy. The store has two floors. I didn't find any cases for the 15 pro for some reason.
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Elena A.
Level 4 Local Expert
November 9, 2023
Sooo many people, you can't wait for a sales consultant. There were 4 times, always a crowd. And there are few accessories on sale. Of the advantages, the store is beautiful, or rather the views from the large windows to the square with fountains.
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Александр
Level 13 Local Expert
January 14
I took the last 15pro, responsive sellers, everything is fast, prints the receipt directly from the phone, if of course it is required! Standard epstore) at prices that are almost identical in Moscow, I took it for complacency rather that I bought it from the officials!
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Константин Воронов
Level 6 Local Expert
April 9
It's just a big AppStore with a lot of visitors. They do not provide TaxFree. There is no MacBook with a Russian layout. But they should be. After all, the biggest Mall.
Trade in on your gadget will be the most unprofitable.
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Андрей Рязаев
Level 7 Local Expert
January 3
The best apple store I've ever been to! the staff explained everything in detail and oriented it according to the models)
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Иван Иванов
Level 10 Local Expert
November 9, 2023
Amazing! A huge, convenient store, lots of consultants and a charming balcony to watch the fountain show after shopping
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Юрий Т.
Level 3 Local Expert
April 14, 2019
High tech shop
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Aleksandr
Level 17 Local Expert
May 25
A large, modern store in the Dubai Mall. From the balcony there is a great view of the fountains
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Петр Н
Level 13 Local Expert
September 13, 2023
A large store, quite comfortable. But, given the location, there are always a lot of people, and queues cannot be avoided. Often they are ready to serve only by appointment
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Кирилл Вилков
Level 8 Local Expert
November 14, 2023
Well, actually what can I say... this is the most famous Apple Store in the world! And it 's a sin not to give him five stars 😄
Of course, I'm not going to give five stars just like that.
It's just that this store is really very cool, beautiful and there are good sellers in it)))
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Vladislav Aksenkin
Level 5 Local Expert
June 1
The place is great, I bought 15 pro Max there, but there are huge queues =(
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eal
Level 19 Local Expert
November 18
A beautiful Apple Store with a gorgeous terrace. But for some reason you can't take it off
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Никита Ясько
Level 8 Local Expert
December 18, 2023
There are a lot of products, there are new 15th iPhones, The only thing is that it is very expensive there, and so there is the entire range of Apple products
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Евгений Александрович
Level 11 Local Expert
October 27, 2023
Great store. There is everything. Prices are pleasantly different from the Russian Federation. The coolest for today is 15Pro with 1Tb at a price of 7700 AED, i.e. exactly 200 rubles for ours.
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Артём Ксион
Level 7 Local Expert
April 24, 2023
An ordinary Apple store, though nothing but the latest models can be bought. There are about 10 stands of 9 phones, and all of them are the same - iPhone 14, iPhone 13 mini and iPhone 14 pro (The latest models at the time of writing). There are 13 versions on only 1 miserable stand. If you compare with the same Samsung, then you can buy both budget and expensive ones there. However, the iPhone spat in the face of those who have less than 60k rubles in their pocket.
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Yana Nakipova
Level 8 Local Expert
January 8
A very beautiful Apple Store!
All the staff are polite and always ready to help.
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Думитру Врабие
Level 11 Local Expert
January 11
It's cool, of course, that Apple designs its points of sale and service. I definitely recommend it!
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Андрей Ларин
Level 9 Local Expert
October 10, 2023
Very cool, the staff is friendly, the range is wide. But they also sell out here quickly. They didn't have the Apple Watch I wanted, so they helped and sent us to another electronics store. As a result, I bought
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Mr.Aderman
Level 9 Local Expert
February 28
The location is very convenient, the staff is responsive, everything was suggested
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Женя Иванов
Level 10 Local Expert
January 1
One of the best apple stores has excellent service and a huge assortment.
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Анастасия
Level 19 Local Expert
September 29
Everything is great. The service is good
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Анна
Level 7 Local Expert
February 15
Everything is fine. There were no problems with buying an iPhone, the latest model was available, everything was quickly brought and arranged on the spot, without any standing in queues. There are Russian-speaking sellers.
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Никита
Level 9 Local Expert
August 8
Был бы курс дерхама к рублю 1 к 1 было бы очень хорошо
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Сергей
Level 26 Local Expert
May 6
Crowds of people ! 90 percent just to stare and touch
And those who need to buy , you will not wait for a manager ;(
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амкащо
Level 12 Local Expert
November 17
Wow, what a choice apple has, a lot of people
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Гарик Никсарян
Level 20 Local Expert
April 17
A standard, good store. Prices have really jumped, but I recommend it
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Timofey
Level 4 Local Expert
October 18, 2023
One of the best Apple stores 🍎
There are a lot of people and the balcony with a view of the fountains is closed in the evening.
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Юлия П
Level 15 Local Expert
August 25
A large store, everything you need is available
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Petr Bashkatov
Level 22 Local Expert
November 22, 2023
An ordinary submarine store, we went there, only because they have a very good view of the "dancing" Dubai fountain on their balcony!