Such places always take a lot of time and effort, but I would like to sincerely thank the employees of the OGIM Frunzensky district for the fact that even in such a tense atmosphere they do not lose their humanity and professionalism. Today, on September 9th, we were helped to solve a difficult problem as quickly and clearly as possible in conditions of a large flow of people. I would like to express my special gratitude to Inspector Victoria Sergeevna Yanovskaya, who treated the situation with attention and sympathy, helped to sort out and resolve the issue. We also thank Victoria Andreevna for her humane approach and clear recommendations. Thank you very much!

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Mysteru1995

Level 4 Local Expert

I would like to express my heartfelt gratitude to the entire staff of the Frunzensky district passport office! From personal experience (3 passport replacements in six months), I was convinced that responsive, patient and competent people work here, who do the job at 10,000%. Thank you for your hard work! After that, I'm sure that many bad reviews are written by those who come with complaints and rudeness. The staff here are ordinary people, and if you treat them with respect, they will do everything possible and impossible to help. Tested! If you treat people with understanding, they will certainly respond in kind. That's for the record! From : Valeria Zinchenko

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Галина Г.

Level 5 Local Expert

A terrible department! The organization of work and the attitude towards people at the zero level. Queues systematically last for hours and no one tries to improve the work structure. I have been coming for several days already and constantly waiting for more than 5 hours, disgusting attitude towards people!

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