04/18/25 at 11:00 I went to "just coffee" (Really just coffee, without good service, coffee is not rubbish, but not really good. Unfortunately, one of the two places in this shopping center that I know of where there is a good coffee to take away.) over coffee and just bingo, I gathered There are usually 2 people there, but 1 girl came out, and the second one prepares orders for customers, stands at the machine with her back to me. I'm standing there waiting. First in line. The second one comes. He walks up to Cas and starts serving some local employee who came up a second ago and stood right in front of me. I said nothing. I waited my turn. They didn't greet me. I asked them about the order of service, and they told me that they thought I was expecting an order. That is, I was seen in the queue! But they didn't ask about it. I ask you to make a small Americano for local workers (they get a 10% discount) and they tell me the price of 5 rubles (full). I'm paying for it. I recall that on 04/14/25 the full price was 4.5 rubles. Prices are rising, which is not surprising. I paid off and clarified about the discount for locals, to which they replied that I should be warned about this. On Monday, they didn't count a discount for me either, even though I said when ordering that I was a local employee. Deafness is an insidious thing, although it can be selective, even twenty-year-old girls are not spared. Or are they basically ignoring it? If you ask about a discount for locals, they will say that 10%. If you order coffee at a discount for local employees, they will ignore it. There are such wonderful coffee shops. Addition: 26.07.25 For the fifth time, they "forgot" or decided not to listen to the customer's order until the end. And when asked why they didn't count the discount for the local employee, they replied that they hadn't heard. Should I check my hearing? This is not an isolated case, but a systemic one. It's also dangerous to walk on the streets - you won't hear the bus and it will smear on the wheel. They began to prove to me that I had not told them when ordering that I was a local employee. But the crumb is that the girl remembered me when talking about the previous incident, but did not consider it necessary to give change in the amount of a discount for a local employee. There was a sporting interest. On what order will they show miracles of healing hearing and logic? 23.08.25 For almost a month, everything was fine with their hearing, except for once with a new employee, but this is excusable for a novice. Today, the girl with the hearing and logic of personal hostility is on shift again. She heard what kind of coffee I was ordering again, but ignored that I had asked a local employee to calculate the discount. 08.10.25 They have a new deaf girl today. I ordered an American small one and asked to count it at a discount for a local employee. She asked me what kind of coffee I wanted. I repeated that a small Americano is for a local employee. And again they counted without a discount It's not about the amount of the discount (when paying in cash, I tip them this amount), it just shows the attitude towards my client at whose expense they earn. Or is it a personal grudge against me specifically?On the other hand, I have a positive attitude towards the fact that this institution hires people with hearing impairments, giving them a job on an equal basis with others. But the catch is that the work here is based on ORAL communication with the client, and they have a limp on both legs. I will continue to monitor🔭

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Джоанна Ву

Level 4 Local Expert

I ordered an ice cappuccino, and I didn't understand the joke at all) I got a thick mass, without ice, which barely stretches like a tube, as if some kind of milk cream cocktail.

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Полина П

Level 3 Local Expert

We ordered coffee and ice cream. The coffee is not delicious, there is a void inside the ice cream ball, and the price is for 1 ball. And it's better for a barmaid with such a face to work in a funeral home

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