We went to them with my wife at the prism, asked about tours to Egypt, told us what and how, and gave us a business card.
We started making passports for children, 2 weeks have passed, I contact agent Elena Zhorova, who just sends me in a mild form in the first message, simply refusing to discount tour options.
She justified this by saying that according to my message, it seemed to her that I also applied to other travel agencies.
Strong unit, excellent service))