1. Nikita Dolinin - it says on the badge that he is a specialist, but to communicate (I am already silent as a human being) He doesn 't know how .
2. I advise anyone who is interested in a proposal to connect the Internet or cellular communications to read reviews on otzovik dot com
They gave me the Internet for about a month with good conditions, always naming different prices, so I decided to try it. We arrived and installed it. The speed is normal on lan, Wi-Fi does not catch well in the kitchen and bathroom (about 10-15 m from the router) - I decided to hand over the equipment. It turned out that I have to hand it over myself - that is, dismantle what the master installed.
As a result, when I had time to do this, I did not meet their deadlines for trial use and they demanded 4 basic ones from me for terminating the contract, taking into account the fact that I came on the 32nd day of "using" the Internet.
Decide for yourself whether it is worth cooperating with this organization providing communication services, but at least this is a huge indicator of how an organization takes care of its reputation. It is better to contact other less advertised communications, where the conditions are more transparent.
See original · Русский
сергей с.
Level 5 Local Expert
June 15, 2024
I will try not to get into this department anymore. Plus a star for the young man consultant.
I felt the pressure. I could see from the faces of the staff that I was not welcome. I found out that they were given an advance both early and little. I admired the phone of the consultant's girlfriend at the checkout, where she spent 50% of my service time.
Now for the facts. I came to choose a phone. The young consultant started well. The phone number was chosen in advance. The consultant said that the phone is available, and the colors can be determined at the checkout. We take the ticket. I'm next.
Then everything is bad. The pretty faces of the girls are filled with universal sorrow. I purchase a SIM card and find out that the phone may not be available. And how can I check it right away? I was lucky, I found one. We are getting registered. The service process fully corresponds to the mournful expression on the consultants' faces: slow, sometimes messy, unpleasant from the feeling that you are being done a favor.
I left the department with a feeling of relief that I was leaving this place. The feeling that the girls at the checkout are not interested in customers at all.
At home, I found a huge minus on the account. I had to find out from the operator where he came from. The female consultants in the department did not bother or forgot to inform about such features. But this did not surprise me anymore, but only prompted me to write a review.
See original · Русский
4
Show business's response
Игорь Верещако
Level 3 Local Expert
September 15, 2024
I wanted to pay in cash, but unfortunately it is only possible by bank transfer and the special device that will help in this dilemma did not work, as well as payment by Apple pay is not available.The result is payment only by card, and even the manager started barking from nothing, literally and figuratively.A star for the fact that somehow it turned out to purchase the product).
See original · Русский
1
Show business's response
А.Л
Level 5 Local Expert
July 2, 2024
A1 = bad. Reducing the staff racks from 4 to 2 at a busy point is simply brilliant! It is very "convenient" to return the equipment under warranty only through points of sale not in the shopping center and to defend a giant queue
See original · Русский
2
Анна Рощина
Level 3 Local Expert
April 10, 2024
The rudeness is off the scale. It seems that at Lobanka 14 they are fighting off customers. "This is the first time I've seen you" (Actually we're meeting for the third time). "I owe you nothing" (What does it have to do with you personally, Daria Batkovna?) "You are not my client" (Then what are you doing in this chair? Maybe you should give in to a more competent employee?)
See original · Русский
1
Show business's response
IVAN HLINISTY
Level 6 Local Expert
January 9
Only one specialist works in the morning. The queue is moving slowly (((
See original · Русский
Show business's response
Ирина Мартынович
Level 2 Local Expert
October 29, 2023
The service is terrible on 29.10.2023. There were 2 visitors, everyone is not hurrying anywhere so slowly not interested in selling, maybe there is another shift, but today they just didn't work in front of her nose put a sign that she has lunch, what kind of appeal to the buyer.
See original · Русский
1
1
Show business's response
Елена И.
Level 8 Local Expert
October 14, 2023
There are a lot of people in the queue, and only 1 employee works, who seems to be in no hurry. Plus, it's stuffy indoors, make the air conditioner normal
See original · Русский
3
Show business's response
Александр Кревчик
Level 2 Local Expert
August 26, 2024
While I was waiting for my turn:
1. I changed my outlook on life.
2. Got married
3. Divorced
See original · Русский
1
Show business's response
Анастасия Летецкая
Level 4 Local Expert
January 19, 2024
For a very long time, I waited for half an hour until they found the product that was listed in stock in this department. As a result, the time spent in vain
See original · Русский
2
Show business's response
Ирина Сапунова
Level 5 Local Expert
February 2, 2023
It's a terrible office. A flock of 30 minutes in line to buy a remote control. There are 2 specialists working. I can already advise clients on tariffs. Horror.
See original · Русский
1
Vitali Karpovich
Level 10 Local Expert
July 12, 2023
They accepted us quickly and promptly. Minus, we were looking for exactly where the entrance is, )
See original · Русский
1
Show business's response
Юрий Ю.
Level 4 Local Expert
June 3, 2023
Thanks guys, quickly and clearly!
They even did what they shouldn't have done👍
See original · Русский
1
Show business's response
Вадим П.
Level 3 Local Expert
February 8, 2021
I was connected to fixed-line services (home Internet) in this company. The quality of the services provided did not suit, and the price for this quality, respectively, too. I terminated the contract in the summer of 2020. After the termination of the contract and the delivery of the equipment, a month later I received a postcard from them with the debt. I tried to find out what the debt was for, because when the contract was terminated, a demand was made to pay for all services, to hand over the equipment. They could not answer 150 for what the debt was exposed. I applied in writing through the book of comments and suggestions at the company's office. They replied that it was their employee's mistake when terminating the contract and, so be it, they will not count the penalty, but the main debt needs to be paid. Although a normal customer-oriented company would have simply apologized and closed the issue at this stage. But no, A1 is not like that. I paid them the debt. And 2 days after payment, I received a claim in which A1 again demands to return the allegedly debt I had already paid, although I still did not understand its origin + a penalty + interest for using other people's funds + a penalty for equipment delivered 4 months ago 10 basic (270 rubles) with the addition of some additional agreement.
Four months have passed, A1 - are you out of your mind??? This is what kind of arrogant people you need to be, adding such things to your claim with your hands, and not how you later unsubscribed, that it was done automatically and accidentally)))), realizing that you will not be able to rip off this money from me. The fee is on you, A1. Consider all of the above, dear A1 customers, if you want to start using their services.
See original
9
2
Денис Слепченко
Level 6 Local Expert
June 2, 2023
Excellent service, professionals work) There are queues
See original · Русский
1
Show business's response
Андрей Лепень
Level 7 Local Expert
April 26, 2024
The staff is not competent
See original · Русский
1
Show business's response
Дмитрий Абрамов
Level 16 Local Expert
September 17, 2021
I have been using the operator's services since 2000.
Everything was always fine.Previously, it was necessary to go to Melnikite, but now there are many offices around the city, it is convenient.
See original
4
1
Show business's response
Сергей Голованов
Level 14 Local Expert
August 18, 2021
Rough. I've been standing in line for 30 minutes. The queue is standing. The workers are stupid in a hard way. It is not ventilated. That's horrible. There are 2 employees working. 2 seats are empty. A1 why don't people work for you? You probably pay shit!!!!
See original
8
1
Show business's response
галина цыбань
Level 10 Local Expert
October 10, 2021
Mom enjoys A1
Very good company.
See original
2
3
Show business's response
Юляшка
Level 15 Local Expert
September 26, 2019
There is a good selection of phones and various gadgets. The only thing is that there are almost always wild queues
See original
7
3
Show business's response
Светлана
Level 8 Local Expert
September 12, 2019
Tariffs are based on conditions, you can always find a suitable option, friendly staff will always help you choose
See original
9
3
Show business's response
Anonymous review
January 7, 2020
I use only their services!High Internet traffic and unlimited calls to all networks.Most importantly, friendly staff...!!!
See original
4
2
Show business's response
Игорь Грибовский
Level 6 Local Expert
March 14, 2021
Normal maintenance.In general, a great team.
See original
5
2
Show business's response
Михаил Бокша
Level 22 Local Expert
May 21, 2021
A standard communication salon, nothing special, the same as the others.
See original
2
1
Show business's response
Александр Витковский
Level 11 Local Expert
September 4, 2020
Convenient location, friendly staff
See original
4
2
Show business's response
Anonymous review
January 15, 2020
The service is on the level, the specialists are trained.clean, cozy.There are queues .
See original
1
1
onkel Kurt
Level 14 Local Expert
August 10, 2021
Constant queues and stuffiness, it's creepy
See original
5
3
Show business's response
Raman
Level 12 Local Expert
April 15, 2019
Constant queues at any time of the day. The staff are competent, sociable, and serve well. There are no sofas to sit down while waiting.
See original
5
2
Show business's response
Татьяна Швабович
Level 6 Local Expert
August 27, 2019
Always a pleasant service. Very nice operators.
See original
7
1
Show business's response
shandrey shandrey
Level 7 Local Expert
September 25, 2019
Everything is fine, but the prices would be lower😭