On 05/11/2024, we visited the A1 office in Zhlobin at the address 20th microdistrict 30.1. At 14:40-45, we called the promoter Ekaterina to us in order to consult about the phone model that we were going to buy.
Not only did the promoter work in the gym without a badge (they found out about her name through her colleagues' appeals to her), Ekaterina's customer orientation is 1000. She came up to us only after we called her with the most dissatisfied face, when asked to consult about the model, she said take it and see for yourself, when asked to consult about another phone model, she said: you do not need to compare a low-budget phone with such models. She left the hall and went to the back room (although according to the rules, the promoter does not have the right to be in the back room, only in the hall) after a while she came out again. She became more forgiving only after she heard about the complaint. All communication showed disrespectful attitude, lack of interest and unwillingness to consult. Even buying a phone did not soften the negative after talking with this promoter. Teach Ekaterina how to interact with customers and clients correctly, or better yet, dismiss such an employee altogether, this promoter spoils the image and reputation of A1 company. And very much so!
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Алла Акуленко
Level 9 Local Expert
August 23, 2022
Friendly and friendly staff. They will help you with the choice.
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1
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Kicuni F.
Level 3 Local Expert
July 28, 2023
One window is working, although the queue is large
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Людмила Людмила
Level 8 Local Expert
June 4, 2023
They will tell you how to choose a smartphone
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1
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Аленчик Жлобинская
Level 6 Local Expert
May 10, 2021
A good communication salon and sales consultants are very polite and friendly and always explain everything in detail
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1
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Юрий Куликов
Level 7 Local Expert
August 25, 2020
They work professionally, it is necessary to speed up customer service time.
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3
Александр Гаврилов
Level 6 Local Expert
October 29, 2022
Everything is 5 stars
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1
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Мари К.
Level 11 Local Expert
December 21, 2019
Good internet connection.Good work schedule,friendly service
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4
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Татьяна м.
Level 2 Local Expert
July 9, 2020
It is impossible to reach the operator. In two days, I have never received a response to a call. It's just a shock!
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2
1
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Александр Кравцов
Level 22 Local Expert
September 7, 2021
Friendly sellers
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Мария К.
Level 7 Local Expert
March 3, 2020
People work very well who can advise and offer something