The A1 department is terrible, the queue is such that people are standing outside the store... and it would be fine if all the consultants were working, but no, only one was working, the second one was gone for a long time, then the girl came, and there was some hope for faster queue progress, but no... she was sitting at the computer and zero reaction, she said not to work what is she doing is not clear... even if it is the head, then the question is? Do you really give a damn about the reputation of your point and the company you work for? It turned out that the second employee is a herd, who is studying... super! On Friday, at 5:30 p.m., this is the most irrational decision, and a stupid act of the head! I will never return to this facility again.…

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Дмитрий Ш.

Level 6 Local Expert

This is bullying 40 minutes of waiting, for a queue of 1 person, after which the consultant does not talk about the device, but tries to convince about the need to buy a phone that he considers the best. While you're waiting, the consultants don't pay attention to you.

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Алиса Селезнева

Level 7 Local Expert

Everything is fine. I bought a new phone and couldn't set up an e-sim, rushed to this point A1 and manager Ksenia set everything up in 30 seconds, clearly and quickly. Great job, the managers are all polite and prompt. They ask people what they can do to help, and they tell them. A great point with great employees.

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38 reviews