Employees who go to the house are misled to reissue a more expensive tariff, impose additional charges.services that are not necessary. On 03/20/25, at about 6 p.m., an employee who arrived at Moskovsky 27 claimed that the Social tariff was closing and it was imperative to upgrade to another tariff plan, but later, when contacting customer support, it turned out that the Social tariff was not planned to be closed. The entire conversation was recorded on a home camera.
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Татьяна Чеботарева
Level 3 Local Expert
February 22
It has been connected for a long time. Recently, television has been working very poorly, and the Internet has been malfunctioning periodically. The Stalker app doesn't work all the time. Tech support says
leave a request and nothing else. But for this you need to be at home on weekdays at a certain time. There is not always such an opportunity. And it makes sense if a week later, after the visit of the master, everything is the same again.
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Lil Teary
Level 4 Local Expert
December 16, 2024
The Internet disappears and hangs. The prices are horse-drawn.
50p - 100mbps
Connection via a copper cable when beltelecom has optical fiber.
Also, Beltelecom has twice the cost, the speed is twice as high, and the connection is hundreds of times more stable.
I don't recommend it to anyone.