Like many here, I chose based on reviews from the online store. I bought a laptop with home delivery. The courier arrived on time, but did not demonstrate anything, etc., took the money and left, signing the warranty card. Next, a defect with the touchpad was discovered, I have friends with the same laptop models and there was no such defect. I came to the service, explained the situation and said about a replacement for a new laptop, or a refund, the employee said it was a trifle, etc. Sent to the service center for a week. After they called, they said the defect was not detected, although it is, respectively, I no longer expect a refund or replacement for a new device. I do not recommend this store to anyone, it would be possible to put zero, I would!

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Андрей Янович

Level 4 Local Expert

I want to share my purchase history in this store! Like many in the reviews, I was led to an online assessment, before that I had never heard of the store, I was lured by the price, without thinking for a long time 06.01.2025 in the evening I placed an order for an Asus tuf gaming laptop through the website, the next day the manager called and agreed on delivery 08.01, the manager also warned that there would be no problems to adjust the delivery address, the delivery service called on the day of the order, after finding out the delivery time, I asked to change the address to the work address, which they did without any problems, for which they had a big plus, then, due to the fact that I had not heard of the store before, I decided to read reviews on Yandex, and was horrified.Has been configured already to cancel the order, like many in the reviews came courier, was asked to leave, stuck my laptop said the amount was going to go, to which I said that "I need to check the goods," he said, "you've got 14 days to check in"for I have given him a sharp answer, that the product I receive here and now, and to catch up with it not going but then he said "what do you see", upon hearing my answer to "what do I need, I will see the" safely pulled away and began to wait for the inspection of the goods(this is for those who write, do not give check, once your fault that does not insist on its right, strong wrangling and disputes in my situation was not from a human point know the courier, which is likely to breed and want to come home, but nevertheless courier relates to a third party) now with regards to the laptop, the box was not opened, attended by the factory seal ASUS (not opened) opened the laptop, chips, scratches etc not found checked the laptop model stated on the website with the model on the case - everything is OK, turned on,the settings in the BIOS together with the characteristics specified on the site, paid the courier and said goodbye,little mouse but which no gift was attached as stated on the website, the features on the website page, with a laptop is not indicated the presence of the factory Cyrillic alphabet on the keyboard, and when I went to the laptop, when comparing on the website I saw that in my model it is not that of course I was very upset, but in fact in laptop she was present, so I would like the staff corrected it, and taken into account. For the rest, I want to say that there are problems with all stores and service organizations, take the same 21st century, where if you encounter a service.... I can't get enough nerves, in conclusion, I want to say that marriage happens to all manufacturers, there is no store's fault here, you should not rely only on negative reviews, I made this conclusion for myself, I think that with subsequent purchases I will still trust this store.

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Анна-Мария Ф.

Level 2 Local Expert

I wanted to buy an honor x8b as a gift. I placed an order in this store. He was successfully accepted and told that the delivery would be the next day from 6 to 10 p.m. The next day, they called and said that there were some problems at the border and they could only deliver it in 2 days from 6 to 10 pm. I was understanding and agreed to wait. As a result, the order was not delivered. The courier called after 10 p.m. and said he would be back in another 20 minutes. I just declined the purchase, reading the reviews along the way. Thank you, but I'd rather overpay 70p than risk it when such a setup started at the start.

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140 reviews