It seems that the reviews are written by the staff of this dental clinic themselves! I have a contradictory impression about this clinic "Academy". Of course, there are really good doctors in it! But the reception desk leaves much to be desired. I came to this clinic from another city, they mixed up what they shouldn't have and created unnecessary problems for me! In addition, they cannot provide qualified information and recommendations about doctors over the phone. A separate topic is an employee of this clinic, a dental technician who works in the branch at the metro station. Academy of Sciences. This is a horror, not a customer's attitude! After the confusion due to the reception staff, I began to resent their lack of qualifications, in response, this woman (a dental technician) literally started yelling in my direction, discussing me in raised tones with other employees. And in general, she did not behave adequately! I really regret that I did not leave my review there on the spot in the complaint book so that the chapters. the doctor was aware of the inappropriate behavior of his staff. My treatment required her participation and presence on my next visit. I came back from another city, and she just wasn't working on that day, even though the date had been clearly agreed earlier. The reception staff again did not bother to contact me in advance and notify me of the absence of a dental technician. And again they created an unnecessary problem for me! Perhaps it was done on purpose. This is the approach to clients in this clinic! And the attitude in their other branch was no better. Sometimes quite incorrect. Don't create unnecessary problems for yourself by contacting here!
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2
Валерия Солнцева
Level 5 Local Expert
March 17
A phone consultation was enough to avoid going there. The girl was interrupting, and besides the phrase "should I write you down?!" I didn't hear anything, she said in raised tones that she wasn't a doctor (as if it wasn't clear), and I just asked her to tell me how much the braces would cost at most! She told me 5 times that it could cost 5 or 10 thousand, I say that I understand that everything is individual, but is there a limit?, and she says to me: I do not know! Should I sign you up?! If your consultants do not provide preliminary information, then make an electronic record, save on the salaries of employees who are of zero benefit.
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наталья Т.
Level 3 Local Expert
February 6
I have visited dentistry 3 times this year. The impressions are great. The administrators and assistants of the doctor are pleasant, the doctor Belik L. P. is a sea of charm and professionalism.