The hotel itself is decent. The staff is polite and helpful. Good location. The room was a 2-room suite with a view of the sea and the local Eiffel Tower. The room is large with a gorgeous view. There are two buildings with two pools on the territory (one with fresh water and the other with sea water). The third building opens in June next year. A huge disadvantage of the dining room. In general, this is a restaurant, but, unfortunately, the language will not turn to call it that. The food is monotonous, despite the fact that there are vegetables, meat, fish, side dishes, soups and porridges. Very few fruits. We thought we'd come, at least have a little fun. The food is cold. There is a microwave in the hall, but what queues there will be for it ... the dishes are not washed, there are not enough cups. Two or three days just flew out of vacation because of the rotovirus. And everyone who comes gets sick. The dining room, upon request, gives out crackers if necessary. There is also a rice broth on the "Swedish" line. Obviously, something needs to be done with the dining room. In addition, clean plates are displayed at the foot level of vacationers in niches. This is a separate song... ( The restaurant in the 1st building hotel is excellent, but this is for an additional fee. But it's very tasty. Thanks to the girls. I liked the buildings of the hotel and the service themselves. The sea is clear. They left a lot of money, but nutrition has now given rise to a phobia...

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Екатерина Пастухова

Level 7 Local Expert

The hotel is good. The first coastline. You can see the sea from the balcony. You can watch the sunset in the evening. The entrance to the sea is not very convenient. Large pebbles, it is better to buy special slippers. Convenient location. Between the old and new Gagra. There are many cafes and shops nearby. But...one huge disadvantage is that everyone suffers from some kind of infection. There were 4 of us, and everyone got sick. 100% hit. And it's definitely not from the sea, because we were in October. We haven't bathed yet, but we started to get sick in turn. Moreover, the symptoms are all the same. First the stomach hurts, then vomiting, then fever. Unpleasant, of course. When out of 8 days of vacation, two at least fall out. And they also drain the sewage system into the sea. I don't know if it's Alex or another hotel, but that's for sure. When the sea smells like poop, I don't really want to swim. It's a pity, of course. If it weren't for these disadvantages, we would definitely come back again. Oh, I don't recommend it that way.

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Наталья п.

Level 3 Local Expert

We had a rest in the middle of September. I liked the appearance of the hotel very much, the rooms are nice, clean. Cleaning every day, towels were changed regularly. I liked the food in the restaurant and the gorgeous view of the sea. There are sun beds and umbrellas on the beach. But, a stream flows straight through the beach from the sewer, the stench is very unpleasant and of course many people have caught rotavirus, including us. The rest was ruined. In the dining room, in this case, there is a decoction of chamomile, breadcrumbs and porridge on water. We had a wine tour and instead of a welcome glass of homemade wine, they poured us the 3rd part of a glass of some sour stuff. A liter of wine was promised to the room, and a bottle of sour wine was brought again only on the 3rd day and after reminders.

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