It used to be the No. 1 bank for me. Now it's almost the last place. The ATM FOR RECEIVING MONEY almost never works. Do you have banknotes with a face value of 100 rubles in 2022? Keep them, the ATM won't accept them. Do I need to put money on the card? Alfa Bank thinks otherwise. First, get in line at the cash register, or rather one cash register. And wait, from 15 minutes. This is simply unbearable, there are 3 ATMs in the area, none of which will accept money. Phone support, by the way, doesn't work either. I asked a question, hung on the line for 15 minutes, and then they just dumped me)
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Павел Бокштай
Level 4 Local Expert
January 26
I waited about 5 minutes for my turn on an appointment ticket. Quickly enough, a competent employee helped to solve the problem with the package design.
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Show business's response
Святослав Подшибякин
Level 9 Local Expert
February 27
It takes a very long time to wait in line. It took about an hour to get to the corporate service room. But the specialist made a good decision!