It used to be the No. 1 bank for me. Now it's almost the last place. The ATM FOR RECEIVING MONEY almost never works. Do you have banknotes with a face value of 100 rubles in 2022? Keep them, the ATM won't accept them. Do I need to put money on the card? Alfa Bank thinks otherwise. First, get in line at the cash register, or rather one cash register. And wait, from 15 minutes. This is simply unbearable, there are 3 ATMs in the area, none of which will accept money. Phone support, by the way, doesn't work either. I asked a question, hung on the line for 15 minutes, and then they just dumped me)

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Вика Казакова

Level 6 Local Expert

I spent 50 minutes in the queue at the currency exchange! I didn't leave every time, hoping that my ticket was right now, and there the number was an order of magnitude lower. Why doesn't the ticket say what your score is? So that you can assess whether you have time for this.

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Карина

Level 3 Local Expert

In addition to the fact that every time I come to the bank, the ATM does not work, 20.05 at the cash desk, which is closer to the wall, there was a most unfriendly employee who seemed to be doing me a favor by doing her job.

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108 reviews