Alfa-Bank
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Kamiennaja Gorka
68 m
Stancyja mietro Kamiennaja Horka
94 m
Information verified by owner
196 reviews
November 15, 2024
I can't reach Alfa-Bank. Waiting too long for a call to find out the necessary information. The fact is that my husband took loans from them on my mobile phone, on his mobile phone and on his mother's mobile phone. A robot called me today and said that I have to pay 62 rubles today. After a long half-hour wait, I got an answer. I said that a robot called my mobile phone from Alfa-Bank and said that I needed to pay 62 rubles today. I explained that the borrower is my husband, so let them call his phone, and what do I have to do with it? Why should I call? I am not a customer of Alfa-Bank, please do not call me on my mobile. What a branch of the bank. Why do this, what kind of a freaking system is this? And today, from Alfa-Bank, the robot called my mother-in-law's landline phone, and what does she have to do with the bank, she is not a customer of Alfa-Bank like me? Why are they calling her too? Her phone number was not listed in the loan agreement. She has nothing to do with them at all. The easiest way is to find another bank, but do not contact here anymore. The disgusting attitude of a specialist when making a phone call, a rude employee. Please deal with this problem. I no longer have the strength to tolerate such an attitude and I do not have the strength to tolerate the robot's calls to my phone and please do not send payment notifications to my Viber.
See original · Русский
November 12, 2024
There are constant problems with ATMs, it works only for depositing, then only for withdrawing, then it does not work at all. When I issued the card a few years ago, the registration data was entered incorrectly, although they were copied from the passport, after a while I addressed a certain issue and at the same time asked to change the incorrect data, as a result, two addresses are now entered, the incorrect one was never deleted. It is impossible to change this information through the application, when I reissue the card, I have to manually enter everything.
See original · Русский
1
August 1, 2024
Fierce queues. Just the maximum tin. You will never guess the right time. The department is as busy as possible. Today I waited 1h 40m in line for the simplest operation. And I've been there more than once over the years. Half of the specialists are missing, then only one of the three cash registers is working. It really, really sucks. If you still need to do something here, plan two hours of free time, it's a tin. And it doesn't matter if you come in the morning, in the afternoon, in the evening, a working day or something else - there are so many people that there is nowhere to fall.
See original · Русский
1