Dear Alfa-Bank. You are my first bank that I started working with both as an individual and as a business client. You have one of the best banks in the country. I like working with you, BUT on 01/31/2025 at 2:16 p.m., I applied to withdraw foreign currency from my account (I had a virtual currency card linked to Apple Pay). On the first attempt, the cashier of cashier 2 (I may be mistaken) inappropriately raised her voice at me like a teacher in 1st grade at a 1st grade student and sent for a new ticket. It is worth noting that the administrator Vladislav (intern) was working that day. Vladislav helped to solve the problem quickly and efficiently. I believe that such an attitude of the cashier towards customers is unacceptable and incorrect.
Special thanks to the administrator Vladislav for his professional competence and attitude towards the client!
See original · Русский
Александр М
Level 11 Local Expert
January 3, 2023
A long ATM.
As the owner of alpha, having the opportunity to withdraw 500 rubles per month from the card without interest, I use neighboring ATMs when withdrawing in Riga. lol. I.e., it will be faster to withdraw 10 rubles in a queue to stand where a person is already being given money than in alpha itself.