Alfa-Rielt

Rating 4.3
143 ratings
Rate this place

108 reviews

Level 5 Local Expert
November 27, 2024
There was a negative experience of communicating with employees from this company. When asked to tell a little more about housing, people start interrupting and being rude. This is the first time I've encountered such an attitude in a whole year. And yes, sending an SMS with an offer to come to their office after such a dialogue is, of course, a strong funnel for a successful sale.
See original · Русский
3
2
Level 2 Local Expert
August 20, 2024
We turned to Elena, the realtor, for help.I checked in within 40 minutes after submitting the application.We are very satisfied.And we are very grateful to Elena
See original · Русский
2
2
Level 5 Local Expert
January 3
Realtors would do well to learn how to talk to clients!
See original · Русский
4
2
Level 2 Local Expert
June 3, 2023
There was a feeling that in this place they want not so much to attract a client, but once and for all to discourage the desire to apply for a service. At first, they were rude to my wife, and when she called a little later, she didn't even have time to ask the question I was interested in, in the style of "get off" they told me to call back in 5 minutes. I was even taken aback. I did not call back, all desire to talk in a similar style disappeared. I thought maybe they would call me back, but I concluded that they weren't even interested.
See original · Русский
10
3
Level 2 Local Expert
November 18, 2024
Many thanks to Agent Elena for the completed apartment selection service.In a short period of time, we found an apartment in the very center and at a good price.
See original · Русский
2
2
Level 2 Local Expert
April 27, 2022
I would like to express my gratitude to the company's agents, and especially to Agent Vera, for the services provided in selecting an apartment for rent. We quickly and promptly offered several options. We called the hosts and made an appointment. We liked the second of the proposed apartments very much, and Vera (thanks a lot to her) agreed with the hostess to reduce the price for renting an apartment. Before signing the contract, we were in touch with our specialist Vera. A very sensitive, responsive, subtly understanding person! She chose the option for us so that there would be schools nearby and it would be possible to arrange children there without any problems! I just heartily recommend this company and especially the company's agent Vera! Thank you for your work!
See original
6
2
Level 4 Local Expert
April 3
Disrespectful attitude towards the client.
See original · Русский
2
1
Level 3 Local Expert
October 22, 2022
I am very grateful to the girl Elena , immediately on the day of the appeal, my nephew was moved into a room in Serebryanka, right near my house, as I asked.Your work deserves gratitude .I searched through the owners myself for a week , there was no result, but you helped in one day .I am very impressed.I wish you good luck and good customers.
See original
5
2
Level 2 Local Expert
September 18, 2024
With Elena's help, we found an apartment in a week, in the Moscow district, as we wanted
See original · Русский
2
2
Level 3 Local Expert
November 29, 2022
They do not have their own base of landlords, which they assure. They just took the ad from realt.by , and was sent as from his base. They came to look at the apartment, and the owner says that he does not cooperate with any agency and is looking for tenants himself. They just got divorced for money. Look for housing yourself from different sources, do not rush, there are just "seasons and non-seasons" for apartments. Mostly good options appear in winter and spring. Good luck in your search and save money and nerves.
See original
9
5
Level 2 Local Expert
September 18, 2023
I am extremely grateful to Agent Vera. The work was done efficiently, promptly, without any flaws
See original · Русский
3
2
Level 7 Local Expert
January 23, 2024
Disgusting communication. The woman answered my questions as if I owed her something. She talked about the conditions that were not specified in the ad, insisting that they were there (at that moment I was looking at an open ad that did not have anything like that, but appeared only after my call). She hung up without saying goodbye.
See original · Русский
4
1
Level 9 Local Expert
June 25, 2024
The most abnormal agency. There are a lot of ads hanging, they don't take the tubes, and if they do, then the ad is not valid. Come to our office and pay, and we'll give you a bunch more invalid addresses.
See original · Русский
4
2
Level 5 Local Expert
November 15, 2022
They took the money, there is no work! The ads are hanging, but they offer solid junk, I give specific information that I wish, as a result, the rooms are a complete disappointment ... They do not write in the ads that they rent to girls, but just take money and walk, this room is for girls and we will think to which point to fuse you! 160p to the wind!!! They "worked" for a couple of hours and then they don't need you!
See original
7
5
Level 2 Local Expert
February 10, 2022
I would like to express my deep gratitude to Agent Tatiana. I was looking for an apartment to rent, with two animals. Despite all the difficulties and limited time, Tatiana showed real professionalism and simple human understanding. An apartment suitable for my needs was found quickly enough. I would also like to note that you should not be afraid of prepayment of services. The agency is good and is not going to deceive you. Thank you so much again.
See original
5
4
Level 2 Local Expert
March 4, 2022
I would like to express my gratitude to this agency, but even more to its employees, or rather to the employee, the beautiful girl Alyona, who always selected and searched only for the best options, always responded to all whims in search, finding what the client really needed. She did her job on 10/10, so when contacting me, I advise you to contact her.
See original
5
3
Level 3 Local Expert
September 27, 2022
It's terrible, they took an advance payment of 160 rubles, for weeks they kept silent and threw off 4 ads that don't suit me.I had to look for everything myself, I found it myself in a couple of days, the money was not returned.The operator Elena answered me rather rudely, as if I owed her something.I do not advise you to contact this office, you will wait a long time as a result, they will not find anything for you and the money will not be returned
See original
8
5
Level 3 Local Expert
August 7, 2023
A good agency, the apartment was found very quickly, special thanks to Ekaterina
See original · Русский
3
1
Level 2 Local Expert
July 6, 2022
I would like to express my deep gratitude to this agency and directly to Agent Vera. Thanks to her unprofessional knowledge in this field, as well as her boorish attitude towards clients, I realized from the very first minute of communication that I never wanted to contact this agent and the agency as a whole again. It would be better if you taught your employees how to communicate with customers, rather than writing fake reviews with 5 stars.
See original
6
5
Level 3 Local Expert
August 13, 2024
I contacted Agent Maxim I really liked the communication and the quality of the work done Thanks!
See original · Русский
2
2
Level 10 Local Expert
June 13, 2021
I am delighted with the cooperation! It is a very complicated deal, with many nuances, but the employees of the agency brilliantly conducted it. Thank you very much! I recommend everyone to contact this agency - there is no problem that they would not solve!
See original
6
7
Level 2 Local Expert
February 27, 2021
It was a pleasure to cooperate. The selection of the tenant was carried out quickly, in a couple of hours, according to the necessary preferences. Thank you for your efficiency and professionalism, tact and pleasant voice. Special thanks to Ekaterina!!!! Thank you all. I will recommend it to my friends.
See original
4
6
Level 7 Local Expert
July 25, 2024
I contacted Agent Tatiana.My question was solved surprisingly quickly, thank you!
See original · Русский
1
1
June 25, 2020
I would like to thank Agent Elena for her excellent work.I asked for help to find an apartment for the construction team as soon as possible .During the day, he picked up a good and budget option for us in Sokol (up to this point, he had been searching independently for three weeks).Thanks to her professionalism, I was very pleased, in addition to choosing an apartment, she helped with the conclusion of a rental agreement .Definitely the best agency, and ELENA is a professional in her field!
See original
6
3
Level 3 Local Expert
March 30, 2022
Boorish attitude towards customers. When trying to clarify the details of the object of interest, the girl made it clear that she did not want to do me a favor by making personal statements and throwing the tube :)
See original
8
6
Level 2 Local Expert
August 1, 2022
Terrible communication.I wanted to find out information about the apartment on the phone, but it was very hard to hear, I asked again, but in response they made it clear to me that I was "deaf" and danced the phone.
See original
6
4
Level 3 Local Expert
August 21, 2024
The service is rude!
See original · Русский
3
2
Level 9 Local Expert
February 3, 2023
A disgusting agency. I called about renting a room on Golubeva Street. They were rude and hung up on me when I asked standard questions. The service is like in the USSR buffet. I do not recommend contacting this agency.
See original · Русский
6
3
Level 2 Local Expert
September 8, 2022
Terrible communication with customers! Such people should not work with people! I will not use your company's services anymore! I do not advise contacting this company!
See original
6
5
Level 5 Local Expert
April 21, 2021
I called the agency to find out about the provision of services. Since I have never come across agencies, I wanted to find out if they actually work or not. I wanted to rent a room, to which the girl replied very rudely that 85 rubles is 3 basic velechins and no one will actually work with me. There is no desire to contact you anymore!!! As a consumer, I wanted to receive a high-quality service and I do not intend to listen to this kind of thing
See original
21
4
Level 3 Local Expert
December 23, 2022
Terrible attitude towards people! They agree for one time, then they postpone it and at the last moment they do not pick up the phone, it turned out that not all the conditions were specified, the agent was stalling for 5 days to make money on at least someone!
See original
5
3
Level 2 Local Expert
August 6, 2020
I would like to express my gratitude to Agent Elena for her professionalism, ability to quickly and efficiently select options, focusing on client requests. Thank you very much to you and your entire team.
See original
7
4
Level 3 Local Expert
December 1, 2020
I would like to express my gratitude to Katerina for her help in choosing an apartment. I highly recommend it. All wishes for the conditions were taken into account. I was very pleased.
See original
4
3
Level 3 Local Expert
July 15, 2021
I called to clarify about the rooms, the "specialist" Elena answered in a boorish manner, repeatedly emphasized my ethnic origin, thereby discriminating against me on racial grounds, hung up the phone!!! Where are you looking at, hiring such collective farm and ill-mannered "workers"???
See original
14
6
August 23, 2020
I would like to express my gratitude to Alfa Realt agency! They provided great help with finding an apartment for rent in the area we need! Special thanks to Tatiana for the services rendered! Everything turned out without fuss and nerves!
See original
4
3
Level 3 Local Expert
November 9, 2020
I was looking for a room for a student. The specialist on the phone answered not politely, not tactfully. In the hot season of August and the high demand for housing, not only did not help, but wished to live on the street! That the search was unsuccessful. It was cruel for the student's mother to hear this
See original
16
4
Level 4 Local Expert
August 29, 2019
I would like to thank agent Natalia, who in a short time (6 hours) found a room for rent that meets the parameters of the tenant, took into account all the wishes: the characteristics of the apartment, the area of residence, and age! At the same time, she treated me very carefully as a new person in Minsk, explained in great detail and in an accessible way, step by step, how to find an agency, the contract was concluded within 15 minutes. Everything is fine! Thanks! Promptly and responsibly!
See original
5
6
Level 3 Local Expert
June 17, 2020
We contacted the agency about renting commercial real estate. We worked with Tatiana. A very competent specialist, a bonus was given competent legal advice. Literally within a few days, several clients contacted us at once with subsequent cooperation. I will recommend it to my friends!
See original
4
2
Level 2 Local Expert
February 19, 2023
Thanks to this agency, especially Elena for her work
See original · Русский
3
2
Level 2 Local Expert
March 27, 2020
Do you want people to talk to you without being honest - not respectfully and not as customer-oriented as possible, get in a bad mood and make some promises under certain agreements that do not fit into the terms of their signed contract, and you just don't feel sorry for your money for such a service and love the thrill?! :) Then you've come to the right place, this Agency is for you! ;) Due to such employees who are allowed to communicate with clients, as well as the agencies that hire them and create them inside, we do not control the processes for the quality of customer service, alas, all agents and agencies do not have the best reputation and creates the illusion of tiny thieves. :(
See original
10
5
Level 14 Local Expert
August 31, 2021
Hmm, well, I came, there didn't seem to be any rudeness, I read / signed the contract, paid, explained everything as it is, I will wait for the results.
See original
5
2
Level 4 Local Expert
August 31, 2021
It would be better to work with clients like this, as with writing reviews. There is a problem getting through and a bunch of fake ads acting as a "lure"
See original
7
5
Level 3 Local Expert
January 12, 2021
thanks to the agent, Elena will always help, good is desirable and a good agency without deception, I advise everyone to always help
See original
4
4
Level 3 Local Expert
December 1, 2020
Thanks for the help! Special thanks to Elena for her attentiveness and efficiency! I recommend.
See original
4
4
Level 14 Local Expert
September 10, 2021
I have never met such boors before. This is not communication with a client, but just a quiet horror bordering on stupidity.
See original
8
5
Level 2 Local Expert
June 16, 2020
I want to thank Agent Natalia, who helped me find a room for rent. I liked everything. Thank you
See original
5
4
Level 2 Local Expert
June 16, 2020
I really liked it , Everything is at a very high level , Thank you very much! . I will advise everyone.
See original
4
5
Level 2 Local Expert
November 5, 2020
Elena is the best) provided housing quite quickly (this is for a note to whom you need to contact)
See original
4
4
January 18, 2019
On the recommendation of relatives, they contacted Alfa-Realt. A buyer was quickly found, all the papers were competently collected, income tax was legally reduced 8 times, the lawyer has a good knowledge of the law (We are foreigners). In general, everything was fine. Thank you very much. And good luck in the new year.
See original
3
1
December 1, 2020
Great agency! The work is at the highest level.Thanks to Elena
See original
4
4